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Official OCDS
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Official procurement procedure

Legal Case Management System NCCT42393

IT services: consulting
software development
Internet and support
+4 more
East of England (UKH15)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Intelligence
Published evidence · v1
Suitable for SMEs
Prepared 7 Sept 2026, 22:39 BST
A pre-calculated analytical view of official UK procurement facts, competition benchmarks and decision timelines.
Bid readiness
Review notice
Submission deadline not published
Check official notice for submission route
Scope structure
1lots
1 lot · 1 published item
2 published CPV families
Decision Velocity
~52 days
Typical sector award window after deadline
Sector median: 52 days
Contract lifecycle
Not published
No future linked contract end in retained records
No published extension signal
Pricing & Budget Savings
£900,000
Contract/award value: £900,000
1 award supplier linked
Bidding Competition
4 bids
2 SME bids · 4 electronic
No bid spread metrics published
Sector Market Benchmark (CPV 48)
Based on 6,540 published procedures
Median Winning Discount
25.18%
Award reduction below published budget
Typical Bids Received
1 bidders
Median competitive participation in sector
Typical Evaluation Window
52 days
Median time between deadline and award
Top Contenders in this Sector (CPV 48)
Active commercial suppliers winning public contracts in this field
SupplierAwards won in sectorTotal awarded valueAvg. winning discount
Softcat PlcCRN: 02174990
108 contracts£555,145,411,216At ceiling / not disclosed
PHOENIX SOFTWARE LIMITEDCRN: 02548628
86 contracts£252,552,195,143At ceiling / not disclosed
Civica UK LimitedCRN: 01628868
58 contracts£68,645,791,583At ceiling / not disclosed
Insight Direct UK LtdCRN: 02579852
40 contracts£480,014,166,411At ceiling / not disclosed
Access UK LimitedCRN: 02343760
31 contracts£768,803,228-41.4% below budget
Bytes Software Services LTDCRN: 01616977
28 contracts£37,469,374,835At ceiling / not disclosed
Idox Software LtdCRN: 02933889
28 contracts£7,959,981At ceiling / not disclosed
Oracle Corporation UK LimitedCRN: 01782505
27 contracts£2,217,810,478At ceiling / not disclosed
CDW LtdCRN: 02465350
24 contracts£528,192,665,731-42.9% below budget
Academia LimitedCRN: 04771037
24 contracts£9,420,117At ceiling / not disclosed
Evidence coverage
8/12 core inputs published
Standard procedure facts
Comparable published opportunities
Historic records ranked from matching published evidence. They are research comparables, not expected competitors or a price forecast.
Published procedurePublished valueMatching evidence
Framework Agreement for Connectivity Services for Educational EstablishmentsNorfolk County Council · 8 Sept 2026, 11:44 BST
£1,500,000
same CPV family
same region
Home Office Subject Access Request Unit (SARU) Redesign Project: End-to-End Information Rights Case Management Platform and Managed ServiceHome Office · 1 Sept 2026, 13:01 BST
£4,388,800
same CPV family
CFT 901285 – DoJ PBNI Electronic Case Management SystemProbation Board Northern Ireland · 27 Aug 2026, 17:23 BST
Value not published
same CPV family
Mobile Data Terminal SoftwareMid and West Wales Fire and Rescue Authority · 3 Sept 2026, 16:06 BST
£3,000,000
same CPV family
Provision of a Financial Management SystemDerby College Group · 24 Aug 2026, 16:31 BST
£0
same CPV family
Method: tender-intelligence-v1. Values and dates are retained OCDS facts; missing source data remains unknown.
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Norfolk County Council: "Legal Case Management System NCCT42393". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNorfolk County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Norfolk County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Norfolk County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3Bids / Report (median)
15.4% of reports have one bid · Mean: 5.9 bids
Supplier ConcentrationHigh Concentration
Bytes Software Services LtdTop vendor: 91.3% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 91 active published awards; 91 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers in this Category (CPV 48):
Supplier NameHistoric AwardsAttributable ValueAvg. Price Discount
Bytes Software Services Ltd1 win£25,000,000—
GOSS Interactive Ltd1 win£1,468,115—
Civica UK Limited1 win£900,000—
Procedure terms
Contracting AuthorityNorfolk County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published25 Jul 2022, 14:47 BST
Last source update25 Jul 2022, 14:47 BST
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support, Industry specific software package, Software implementation services, Software package and information systems, Software support services
Delivery area
East of England (UKH15)
OCIDocds-h6vhtk-03361f
What is being bought
nplaw is a shared legal service that provides legal support to Norfolk County Council and three other local authorities in Norfolk as well as to a range of other public sector organisations. nplaw is hosted by Norfolk County Council and all staff are employed by the County Council.nplaw has awarded a contract for a case management system that can manage its case work for its existing stakeholders and other clients.
What changed
From the official release history
  1. tender value changed
    25 Jul 2022, 14:47 BST
  2. Status changed to complete
    25 Jul 2022, 14:47 BST
  3. Official notice release published
    25 Jul 2022, 14:47 BST
  4. Submission deadline changed to published date
    25 Jul 2022, 14:47 BST
  5. Published value updated to £400,000
    10 May 2022, 15:28 BST
  6. Status changed to active
    10 May 2022, 15:28 BST
  7. Official notice release published
    10 May 2022, 15:28 BST
  8. Submission deadline changed to 13 Jun 2022, 10:00 BST
    10 May 2022, 15:28 BST
  9. Buyer information updated
    10 May 2022, 15:28 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    nplaw is a shared legal service that provides legal support to Norfolk County Council and three other local authorities in Norfolk as well as to a range of other public sector organisations. nplaw is hosted by Norfolk County Council and all staff are employed by the County Council.nplaw has awarded a contract for a case management system that can manage its case work for its existing stakeholders and other clients. Additional information: The contract is for an initial 2 years from 28 February 2023 with extension rights totalling 6 years ( 2 plus 2 plus 2). The value for the initial term which is 2 years from the 28 February 2022 plus 2 years is £381,000 including implementation costs excluding VAT. The value included in this notice is the estimated value over the total length of the contract including indexation.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    25 Jul 2022, 14:47 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 19 Jul 2022, 00:00 BST · £900,000
Commercial outcome and competition
Awards
Civica UK Limited
Not published · Not published · active
Contracts
Legal Case Management System
£900,000 · signed 19 Jul 2022, 00:00 BST · active
Bid statistics
bids: 4 (lot 1)
electronicBids: 4 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 2 (lot 1)
Buyer and organisations in this procedure

Norfolk County Council

Contracting authority GB-FTS-7364
View buyer profile

  • Norfolk County Council
    buyer
    reviewBody

    County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH
    [email protected]

  • Civica UK Limited
    supplier

    30 Stamford Street, Southbank, London, UKI, SE1 9LQ
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published