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AwardedFind a Tender · award

Learning and Development Managed Services

Buyer: OFCOM →

BuyerOFCOM
StatusAwarded
DeadlineNot published
ValueValue not published
Published27 Jun 2023

What is being bought

Provision of learning and development managed services The Supplier shall provide learning administrative support, learning content procurement support as well access to a dynamic pool of best-in-class content suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements. Ofcom’s work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements) The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; • Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements • Supply chain vetting and selection (financial, capability, stability, quality assurance etc.) • Managing the gateway spend approvals process • Reviewing the requirements specification to ensure fitness for purpose • Running the external procurement process The Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs. The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; • Online booking and registration process • Planning and schedule management • Confirmations, joining instructions, transfers, cancellations and amendments • Delegate management, pre-course administration and communications • Logistical planning and coordination of trainers, facilitators and learners • Location sourcing • Inventory management, course materials printing and distribution • Content catalogue management • Evaluation and quality assurance of all aspects of a course or product • Invoice payments and consolidated invoicing • Learning administration service desk, telephone and online assistance helpdesk

Delivery location

UKI

Categories

Training services 80500000

Lot details

Lot 1

Provision of learning and development managed services

Statuscancelled

Award criteria
Technical solution — 50
environmental, sustainability and Equality and Diversit — 10
comply with all relevant legislative requirements — 10
Social Value — 10
Price — 20
price — 100

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 80. The category anchor is Training services (80500000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 806,6562 median · 47.9 average (3,112 of 6,656 with a bid count)3.2 average (3,414 of 6,656 with named award suppliers)1 comparable price pairs
Same buyer42 median · 4.3 average (3 of 4 with a bid count)1.3 average (3 of 4 with named award suppliers)Not published
Delivery region: UKI3103 median · 685.1 average (86 of 310 with a bid count)4.8 average (99 of 310 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Provision of learning and development managed services

Statusactive
SupplierKPMG LLP

Contracts

Provision of learning and development managed services

Statusactive
Value£335,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0348b3
Latest release ID018312-2023
Latest release timestampTue Jun 27 2023 16:30:07 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
27 Jun 2023award, contract018312-2023
21 Jun 2022tender016910-2022

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "018312-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 4,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-06-27T17:30:07+01:00",
  "ocid": "ocds-h6vhtk-0348b3",
  "buyer": {
    "id": "GB-FTS-6359",
    "name": "OFCOM"
  },
  "awards": [
    {
      "id": "018312-2023-ECM928-1",
      "title": "Provision of learning and development managed services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-86129",
          "name": "KPMG LLP"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "C20221270",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Options available to extend contract by up to a further 24 months, as further detailed in the procurement documents."
        },
        "hasOptions": true,
        "description": "Provision of learning and development managed services",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical solution",
              "type": "quality",
              "description": "50"
            },
            {
              "name": "environmental, sustainability and Equality and Diversit",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "comply with all relevant legislative requirements",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Price",
              "type": "quality",
              "description": "20"
            },
            {
              "type": "price",
              "description": "100"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "London"
        },
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ]
      }
    ],
    "title": "Learning and Development Managed Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Provision of learning and development managed services\nThe Supplier shall provide learning administrative support, learning content procurement support as well access to a dynamic pool of best-in-class content suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements.\nOfcom’s work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements)\nThe services (subject to the agreement of corresponding work orders) will include but shall not be limited to;\n• Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements\n• Supply chain vetting and selection (financial, capability, stability, quality assurance etc.)\n• Managing the gateway spend approvals process\n• Reviewing the requirements specification to ensure fitness for purpose\n• Running the external procurement process\nThe Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs.\nThe services (subject to the agreement of corresponding work orders) will include but shall not be limited to;\n• Online booking and registration process\n• Planning and schedule management\n• Confirmations, joining instructions, transfers, cancellations and amendments\n• Delegate management, pre-course administration and communications\n• Logistical planning and coordination of trainers, facilitators and learners\n• Location sourcing\n• Inventory management, course materials printing and distribution\n• Content catalogue management\n• Evaluation and quality assurance of all aspects of a course or product\n• Invoice payments and consolidated invoicing\n• Learning administration service desk, telephone and online assistance helpdesk",
    "classification": {
      "id": "80500000",
      "scheme": "CPV",
      "description": "Training services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6359",
      "name": "OFCOM",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "SE1 9HA",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, 2a Southwark Bridge Road"
      },
      "details": {
        "url": "https://ofcom.bravosolution.co.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "UK Communications Regulator"
          }
        ]
      },
      "identifier": {
        "legalName": "OFCOM"
      },
      "contactPoint": {
        "name": "Mark Lundy",
        "email": "mark.lundy@ofcom.org.uk",
        "telephone": "+44 2079813204"
      }
    },
    {
      "id": "GB-FTS-86129",
      "name": "KPMG LLP",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "E145SG",
        "countryName": "United Kingdom",
        "streetAddress": "15 Canada Square, London, E14 5G"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "0C301540",
        "legalName": "KPMG LLP"
      }
    },
    {
      "id": "GB-FTS-86130",
      "name": "Court of Appeal of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "3 Lloyds Avenue, London"
      },
      "identifier": {
        "legalName": "Court of Appeal of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018312-2023-ECM928-1",
      "title": "Provision of learning and development managed services",
      "value": {
        "amount": 335000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018312-2023-ECM928-1",
      "dateSigned": "2023-03-30T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
27 Jun 2023 · 018312-2023 · award, contract
{
  "id": "018312-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 4,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-06-27T17:30:07+01:00",
  "ocid": "ocds-h6vhtk-0348b3",
  "buyer": {
    "id": "GB-FTS-6359",
    "name": "OFCOM"
  },
  "awards": [
    {
      "id": "018312-2023-ECM928-1",
      "title": "Provision of learning and development managed services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-86129",
          "name": "KPMG LLP"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "C20221270",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Options available to extend contract by up to a further 24 months, as further detailed in the procurement documents."
        },
        "hasOptions": true,
        "description": "Provision of learning and development managed services",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical solution",
              "type": "quality",
              "description": "50"
            },
            {
              "name": "environmental, sustainability and Equality and Diversit",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "comply with all relevant legislative requirements",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Price",
              "type": "quality",
              "description": "20"
            },
            {
              "type": "price",
              "description": "100"
            }
          ]
        }
      }
    ],
    "items": [
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        "deliveryLocation": {
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        ]
      }
    ],
    "title": "Learning and Development Managed Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Provision of learning and development managed services\nThe Supplier shall provide learning administrative support, learning content procurement support as well access to a dynamic pool of best-in-class content suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements.\nOfcom’s work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements)\nThe services (subject to the agreement of corresponding work orders) will include but shall not be limited to;\n• Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements\n• Supply chain vetting and selection (financial, capability, stability, quality assurance etc.)\n• Managing the gateway spend approvals process\n• Reviewing the requirements specification to ensure fitness for purpose\n• Running the external procurement process\nThe Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs.\nThe services (subject to the agreement of corresponding work orders) will include but shall not be limited to;\n• Online booking and registration process\n• Planning and schedule management\n• Confirmations, joining instructions, transfers, cancellations and amendments\n• Delegate management, pre-course administration and communications\n• Logistical planning and coordination of trainers, facilitators and learners\n• Location sourcing\n• Inventory management, course materials printing and distribution\n• Content catalogue management\n• Evaluation and quality assurance of all aspects of a course or product\n• Invoice payments and consolidated invoicing\n• Learning administration service desk, telephone and online assistance helpdesk",
    "classification": {
      "id": "80500000",
      "scheme": "CPV",
      "description": "Training services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6359",
      "name": "OFCOM",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "SE1 9HA",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, 2a Southwark Bridge Road"
      },
      "details": {
        "url": "https://ofcom.bravosolution.co.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "UK Communications Regulator"
          }
        ]
      },
      "identifier": {
        "legalName": "OFCOM"
      },
      "contactPoint": {
        "name": "Mark Lundy",
        "email": "mark.lundy@ofcom.org.uk",
        "telephone": "+44 2079813204"
      }
    },
    {
      "id": "GB-FTS-86129",
      "name": "KPMG LLP",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "E145SG",
        "countryName": "United Kingdom",
        "streetAddress": "15 Canada Square, London, E14 5G"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "0C301540",
        "legalName": "KPMG LLP"
      }
    },
    {
      "id": "GB-FTS-86130",
      "name": "Court of Appeal of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "3 Lloyds Avenue, London"
      },
      "identifier": {
        "legalName": "Court of Appeal of England and Wales"
      }
    }
  ],
  "language": "en",
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    {
      "id": "018312-2023-ECM928-1",
      "title": "Provision of learning and development managed services",
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      },
      "status": "active",
      "awardID": "018312-2023-ECM928-1",
      "dateSigned": "2023-03-30T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
21 Jun 2022 · 016910-2022 · tender
{
  "id": "016910-2022",
  "tag": [
    "tender"
  ],
  "date": "2022-06-21T12:48:55+01:00",
  "ocid": "ocds-h6vhtk-0348b3",
  "buyer": {
    "id": "GB-FTS-6359",
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  "tender": {
    "id": "C20221270",
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      {
        "id": "1",
        "value": {
          "amount": 400000,
          "currency": "GBP"
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        "status": "active",
        "options": {
          "description": "There are two options to extend the contract by a fourth and then a fifth year at Ofcom's sole discretion"
        },
        "renewal": {
          "description": "The initial 36 month duration commences after a 2/3 month mobilisation period.\nOptions available to extend contract by up to a further 24 months, as further detailed in the procurement documents."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "The Supplier shall provide learning administrative support, learning content procurement support as well access to a dynamic pool of best-in-class content suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements. \nOfcom’s work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements)  \nThe services (subject to the agreement of corresponding work orders) will include but shall not be limited to; \n• Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements \n• Supply chain vetting and selection (financial, capability, stability, quality assurance etc.) \n• Managing the gateway spend approvals process \n• Reviewing the requirements specification to ensure fitness for purpose \n• Running the external procurement process \nThe Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs. \nThe services (subject to the agreement of corresponding work orders) will include but shall not be limited to; \n• Online booking and registration process \n• Planning and schedule management \n• Confirmations, joining instructions, transfers, cancellations and amendments \n• Delegate management, pre-course administration and communications \n• Logistical planning and coordination of trainers, facilitators and learners \n• Location sourcing \n• Inventory management, course materials printing and distribution \n• Content catalogue management \n• Evaluation and quality assurance of all aspects of a course or product \n• Invoice payments and consolidated invoicing \n• Learning administration service desk, telephone and online assistance helpdesk",
        "secondStage": {
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        },
        "contractPeriod": {
          "durationInDays": 1080
        },
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    ],
    "items": [
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        },
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        "additionalClassifications": [
          {
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          },
          {
            "id": "80000000",
            "scheme": "CPV",
            "description": "Education and training services"
          },
          {
            "id": "80420000",
            "scheme": "CPV",
            "description": "E-learning services"
          },
          {
            "id": "80430000",
            "scheme": "CPV",
            "description": "Adult-education services at university level"
          },
          {
            "id": "80510000",
            "scheme": "CPV",
            "description": "Specialist training services"
          },
          {
            "id": "80511000",
            "scheme": "CPV",
            "description": "Staff training services"
          },
          {
            "id": "80521000",
            "scheme": "CPV",
            "description": "Training programme services"
          },
          {
            "id": "80540000",
            "scheme": "CPV",
            "description": "Environmental training services"
          },
          {
            "id": "80550000",
            "scheme": "CPV",
            "description": "Safety training services"
          },
          {
            "id": "80560000",
            "scheme": "CPV",
            "description": "Health and first-aid training services"
          },
          {
            "id": "80570000",
            "scheme": "CPV",
            "description": "Personal development training services"
          }
        ]
      }
    ],
    "title": "Learning and Development — Managed Service Provider",
    "value": {
      "amount": 400000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The provision of a learning and development managed service, throughout England, Scotland, Wales and Northern Ireland as detailed in the procurement documents.",
    "secondStage": {
      "invitationDate": "2022-07-21T00:00:00+01:00"
    },
    "tenderPeriod": {
      "endDate": "2022-07-21T12:00:00+01:00"
    },
    "contractTerms": {
      "performanceTerms": "Agreement will contain service levels and key performance indicators, as stated in the procurement documents."
    },
    "hasRecurrence": false,
    "classification": {
      "id": "80500000",
      "scheme": "CPV",
      "description": "Training services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 120
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://ofcom.bravosolution.co.uk",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6359",
      "name": "OFCOM",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "SE1 9HA",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, 2a Southwark Bridge Road"
      },
      "details": {
        "url": "https://ofcom.bravosolution.co.uk",
        "buyerProfile": "https://ofcom.bravosolution.co.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "UK Independent Communications Regulator"
          }
        ]
      },
      "identifier": {
        "legalName": "OFCOM"
      },
      "contactPoint": {
        "url": "https://ofcom.bravosolution.co.uk",
        "name": "Mark Lundy, Senior Procurement Manager",
        "email": "mark.lundy@ofcom.org.uk",
        "telephone": "+44 2079813000"
      }
    },
    {
      "id": "GB-FTS-56217",
      "name": "Court of Appeal of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "London"
      },
      "identifier": {
        "legalName": "Court of Appeal of England and Wales"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}