Laundering of Reusable Gowns

The Royal Papworth Hospital are seeking to place a contract for the Laundering, light repairing and splashproof treatment of their non-sterile gowns. These gowns are critical to keep staff and Patients safe, used throughout the hospital in various wards. We launder and treat around 2300 to 2800 gowns a week. The logistics of moving, delivering and packaging the gowns is to be included within this agreement. We anticipate this contract to be for 3 years with two, 12-month options to extend.<br/>1) Requirements <br/>a) The supplier shall provide all management, labour, materials, tools, equipment, and transportation to ensure the laundering and protective coating are provided to all gowns. <br/>b) The supplier shall be responsible for the collection and delivery of the gown, as well as the return of gowns that are beyond repair. If any gowns are lost or damaged during the supplier’s performance, repair or replacement shall be rendered at the expense of the supplier.<br/>c) The supplier assumes liability for any and all property entrusted to them during the laundering process and shall be obligated to protect this property until transferred back to the hospital. The supplier must hold the correct liability insurance.<br/>d) The supplier shall plan for, collect, and process the estimated gown quantities as advised in this specification while meeting the collection and delivery requirements.<br/>e) The cleaning requirements are explained in detail throughout this document.<br/>f) The supplier shall have a suitable laundry facility with both a clean and sanitary laundry area. The supplier shall maintain separate areas for contaminated area and cleaning area.<br/>g) The supplier shall allow annual site audits with no prior warning to support the Authorities requirements with regards to Modern Slavery.<br/> <br/>2) Collection and Delivery<br/>The supplier shall collect and deliver the gowns twice every week on the same day at a time agreed upon contract in the morning only. The supplier will need to use an access key to collect the gowns from the hospital and deliver the laundered gowns. An access key will be provided at the start of the contract. During peak periods additional collections and deliveries may be required this will be requested by the hospital only when required. Due to the size of our yard, we have some restrictions for larger lorries, we are restricted to 18 Tonners, fixed bodied. <br/><br/>Collection will be from:<br/>Papworth Hospital, Papworth Road, Trumpington, Cambridge, CB20AY.<br/><br/>The supplier is required to ensure the continual service and maintenance of their fleet through regular inspections, timely repairs, adherence to safety and operational guidelines to maintain the established standard and compliance with regulatory requirements.<br/><br/>3) Performance<br/>The below KPI’s help to monitor the services efficiency, reliability and quality, which are crucial to a successful service delivery.<br/>Turnaround time: The average time taken from when the laundry is picked up to when it is delivered back. Measuring the efficiency and speed of the laundering service, ensuring timely availability of the reusable gowns.