Find a Tender
active
Official procurement procedure
L25013-T-SG - Customer Data Unification Platform
Business intelligence software package
Content or data standardization and classification services
Data analysis services
+18 more
Published value
£480,000
Submission deadline 16 May 2025, 12:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: London Luton Airport Operations Limited: "L25013-T-SG - Customer Data Unification Platform". Published status: active. Published value: £480,000. 1 published lot. Recorded submission deadline: 16 May 2025, 12:00 BST. See the official notice for participation instructions.
| Contracting Authority | London Luton Airport Operations Limited | Scope & Categories | Not published | Submission Window | Closed 16 May 2025, 12:00 BST |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | £480,000 |
Bidder Intelligence · Authority Profile: London Luton Airport Operations Limited
Market Analytics
Derived from OCDS awards & bid statistics
Published history for London Luton Airport Operations Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
6Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 3 active published awards; 3 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLondon Luton Airport Operations Limited | Procedure methodNot published | Procurement categoryNot published |
Statusactive | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published25 Apr 2025, 16:20 BST | Last source update25 Apr 2025, 16:20 BST | Recurring procurementNo |
ClassificationBusiness intelligence software package, Content or data standardization and classification services, Data analysis services, Data capture services, Data collection and collation services, Data conversion services, Data management services, Data preparation services, Data services, Data-acquisition system, Data-processing services, Database software package, Database systems, Electronic data exchange services, Electronic data management (EDM), IT services: consulting, software development, Internet and support, Sales, marketing and business intelligence software package, Software package and information systems | ||
Delivery area | ||
OCIDocds-h6vhtk-0507e3 | ||
What is being bought
LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA’s guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed.
This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests.
For further details, please see the tender documentation available via the procurement portal.
What changed
From the official release history
- Published value updated to £480,000
25 Apr 2025, 16:20 BST - Status changed to active
25 Apr 2025, 16:20 BST - Official notice release published
25 Apr 2025, 16:20 BST - Submission deadline changed to 16 May 2025, 12:00 BST
25 Apr 2025, 16:20 BST - Buyer information updated
25 Apr 2025, 16:20 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedactivePublished value£480,000LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA’s guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed. This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests. For further details, please see the tender documentation available via the procurement portal. Additional information: Please see tender documents.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
25 Apr 2025, 16:20 BST - Submission deadline
16 May 2025, 12:00 BST
Commercial outcome and competition
AwardsNo award published |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
London Luton Airport Operations Limited
Contracting authority GB-FTS-18824Documents (2)
Official links; attachments are not copied
Related procedures (0)
No related procedures published