Official UK procurement notice
Kofax Maintenance & TM10 FileNet
Authority: Intellectual Property Office (Central government)
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£111,000≈ £37k / year · £133,200 inc. VAT10.8% below published estimate
Submissions closed 26 Nov 2025awarded 18 Dec 2025
Awarded to Open Connections Solutions Ltd
Contract term 3 yrsends 31 Jan 2029 · up to 31 Jan 2031 with extensions · starts 1 Feb 2026
What is being bought
Published requirement descriptionLicencing support and maintenance for Kofax/TM10
CPV: Maintenance of information technology software
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£111,000
Pre-qualification & selection criteria (PQQ)1
- Condition of participation
Suppliers within the UK who can provide support and maintenance services for Kofax Capture & TM10
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Lot awarding rule: Price 70% Quality 20% Social Value 10%
Conditions of participation1
- Condition of participation
Suppliers within the UK who can provide support and maintenance services for Kofax Capture & TM10
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 12 Sept 2025, 13:47 BST
- Last source update
- 28 Jan 2026, 13:58 GMT
- Authority reference
C4031- FTS notice number
2025/S 000-069471- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-059978Find a Tender
Contract terms
- Reserved participation area
- K02000001
How it was run
Official noticeRun through: Atamis (Health Family) · Who buys & how to bid on Atamis
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
- Submission deadline
- 26 Nov 2025, 12:00 GMT
- Clarification deadline
- 26 Nov 2025, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
Detailed submission instructions & authority contactsFrom official release
Via Atamis portal - atamis.co.uk ↗
Timeline
12 Sept 2025 → 1 Feb 2026 · 7 dates- Planning notice published400 days ago12 Sept 2025, 13:47 BST
- Next notice expected361 days ago20 Oct 2025, 23:59 BST
- Tender notice published353 days ago29 Oct 2025, 15:26 GMT
- Clarification questions by325 days ago26 Nov 2025, 12:00 GMT
- Submission deadline325 days ago26 Nov 2025, 12:00 GMT
- Latest notice published262 days ago28 Jan 2026, 13:58 GMT
- Contract starts258 days ago1 Feb 2026
Notice history
8 events · 4 releases on Find a Tender · since 12 Sept 2025- Planned procurement notice published12 Sept 2025, 13:47 BSTUK3
- Tender notice published29 Oct 2025, 15:26 GMTUK4
- Status changed to active29 Oct 2025, 15:26 GMT
- Deadline moved to 26 Nov 2025, 12:00 GMT29 Oct 2025, 15:26 GMT-4 days · was 30 Nov 2025, 12:00 GMT
- Contract award notice published18 Dec 2025, 14:11 GMTUK6
- Status changed to complete18 Dec 2025, 14:11 GMT
- Contract signature expected12 Jan 2026, 23:59 GMTscheduled
- Contract details notice published28 Jan 2026, 13:58 GMTUK7
Routine re-releases (4)
- 2025-09: 1 release · 12 Sept 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £99,0001 award exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 21 Jan 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Open Connections Solutions LtdSMEProvision of Kofax Maintenance & TM10 FileNet1 Feb 2026 – 31 Jan 2029 | £99,000 | 18 Dec 2025 | Awarded |
Contracts
Kofax Maintenance Support & TM10 FileNet · Open Connections Solutions LtdSME
- Signed
- 21 Jan 2026
- Value
- £99,297
- Period
- 1 Feb 2026 – 31 Jan 2029
- Status
- active
1 agreed KPI: Service Levels, Service Credits and KPI’s
- Service Levels, Service Credits and KPI’s, Key Performance Indicators Target Service Level Agreement Compliance >95% Of incidents meet SLA System Availability 99.5% uptime Incident Resolution Effectiveness >90% Incidents resolved within SLA Preventative Maintenance 100% scheduled tasks completed User satisfaction 85% Integration Success >99% Kofax & File Net transactions Succeed
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders | 1 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Open Connections Solutions LtdAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender