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Official procurement procedure

IWM/2223/DE/3127: IWM Service Design Framework Agreement

Business and management consultancy and related services
Business and management consultancy services
Software programming and consultancy services
+2 more
UK
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Imperial War Museum: "IWM/2223/DE/3127: IWM Service Design Framework Agreement". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityImperial War MuseumScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Imperial War Museum
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Imperial War Museum. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.8Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 6 active published awards; 6 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityImperial War Museum
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published14 Nov 2023, 12:05 GMT
Last source update14 Nov 2023, 12:05 GMT
Recurring procurementNot published
ClassificationBusiness and management consultancy and related services, Business and management consultancy services, Software programming and consultancy services, Training services, Training software development services
Delivery area
UK
OCIDocds-h6vhtk-03bc66
What is being bought
IWM (Imperial War Museums) is seeking to gain a better understanding of its digital services from a user’s perspective, gaining a more holistic view of the services we provide, and identifying what we can do better in the future. We hope to appoint a maximum of two Service Design agencies that have experience of helping organisations to transform and grow in this area to help us improve our services.
What changed
From the official release history
  1. tender value changed
    14 Nov 2023, 12:05 GMT
  2. Status changed to complete
    14 Nov 2023, 12:05 GMT
  3. Official notice release published
    14 Nov 2023, 12:05 GMT
  4. Submission deadline changed to published date
    14 Nov 2023, 12:05 GMT
  5. Published value updated to £130,000
    4 Apr 2023, 14:05 BST
  6. Status changed to active
    4 Apr 2023, 14:05 BST
  7. Official notice release published
    4 Apr 2023, 14:05 BST
  8. Submission deadline changed to 5 May 2023, 12:00 BST
    4 Apr 2023, 14:05 BST
  9. Buyer information updated
    4 Apr 2023, 14:05 BST
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #1
    Service Design Implementation
    cancelled
    Published valueNot published
    IWM would like to start implementing service design across a wide range of projects going forward. We have included two examples of projects (in the blue boxes below) we are hoping to undertake in the next two years. However, we do expect to get budget approval for several more projects during this period.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Service Design Training
    cancelled
    Published valueNot published
    We would like to roll out internal training (to be delivered by our internal Change and Training Manager) on Service Design for more of our colleagues across the wider organisation. This project would help design that training.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    14 Nov 2023, 12:05 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 10 Jul 2023, 00:00 BST · £156,000
Commercial outcome and competition
Awards
CYBER-DUCK LIMITED, Hellon Limited, Interrobang Limited, We Are Snook Limited
Not published · Not published · active
Contracts
Contract
£156,000 · signed 10 Jul 2023, 00:00 BST · active
Bid statistics
bids: 8
Buyer and organisations in this procedure

Imperial War Museum

Contracting authority GB-FTS-79433
View buyer profile

  • Imperial War Museum
    buyer

    IWM London, Lambeth Road, London, UK, SE1 6HZ
    erowberry@iwm.org.uk
    +44 2074165000

  • CYBER-DUCK LIMITED
    supplier

    04356226
    Elstree House, 12 High Street, Elstree, UK, WD6 3EP,

  • Hellon Limited
    supplier

    9682853
    Amelia House, Crescent Road, Worthing, UK, BN11 1QR

  • Imperial War Museums
    reviewBody

    IWM London, London, SE1 6HZ
    +44 2074165000

  • Interrobang Limited
    supplier

    14466175
    18 Riverpark Gardens, Bromley, London, UK, BR2 OBQ

  • We Are Snook Limited
    supplier

    SC373366
    Suite 7.02, Clockwise Savoy Tower, 77 Renfrew Street, Glasgow, UK, G2 3BZ
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published