ITT for the Provision of Print and Fulfilment Services in Scotland to Support Home Energy Scotland

Energy Saving Trust in Scotland is seeking a supplier to provide print and fulfilment services relating to all agreed marketing activity. This covers activity in Scotland across six offices: central office in Edinburgh and five advice centres in Aberdeen; Ayr; Glasgow, Edinburgh; Inverness. On occasion, there may be a requirement to provide print and fulfilment service to other UK offices.

The Home Energy Scotland advice centres (ACs) are contracted by Energy Saving Trust to deliver specific work. There is some work the ACs do separately which isn’t funded by Energy Saving Trust e.g. HEEPS: ABS delivered on behalf of Local Authorities. The ACs can decide which supplier to use for this work, not necessarily the supplier Energy Saving Trust has procured.

Main activity relates to managing the end-to-end process for direct mailings including: sourcing paper; sorting data into correct format; printing and finishing (die cutting, folding, gluing, trimming, stitching and packing) of items; lasering; inserting; liaising with Royal Mail ; and dealing with ‘returns’ effectively.

All material including: letterhead, posters, direct mail pieces, and brochures will be manufactured to the high Energy Saving Trust quality and environmental standards using vegetable based inks on FSC approved paper

EST currently uses Revive paper stock and is looking to review this with the appointed supplier.

The appointment is for a period of 4 years from 8th July 2024 subject to continued Scottish Government funding. Changes to funding may result in reappraisal of the relationship, including termination, subject to the terms and conditions.

Extra requirements of the contract are minor amends to artwork prior to printing, artworking for various print jobs where no artwork exists, dispatch of print (in some cases to multiple addresses), storage of printed material when required.

Energy Saving Trust is looking to streamline processes to ensure effective management of stock – minimising wastage where possible. As part of this tender the Energy Saving Trust is looking for recommendations on how to manage print and stock control in the cost-effective and efficient manner. Additional information: As described in the ITT.