Find a TenderAwardedContract details notice
Published 23 May 2025, 16:17 BST

Official UK procurement notice

ITT for the Procurement of Goods, Services and Works for the following Domestic Lifting Equipment Installation Domestic Lifting Equipment Monitoring Services Domestic Lifting Equipment Refurbishment Domestic Lifting Equipment Servicing

Official notice

Authority: Dacorum Borough Council (Local council)·On behalf of: Altair Consultancy and Advisory Services Ltd

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£500,000≈ £98k / year · £600,000 inc. VAT
Submissions closed 9 Jan 2026awarded 28 Apr 2026
Awarded to EMS Lifts Ltd
Contract term 5 yrs 1 moends 23 Mar 2031 · up to 23 Mar 2036 with extensions · starts 3 Mar 2026

What is being bought

Published requirement description

ITT for the Procurement of Goods, Services and Works for the following Domestic Lifting Equipment Installation, Domestic Lifting Equipment Monitoring Services , Domestic Lifting Equipment, Refurbishment Domestic Lifting Equipment Servicing.

Contracting Authority: DACORUM BOROUGH COUNCIL of The Forum, Marlowes, Hemel Hempstead, Hertfordshire HP1 1DN

Contract Subject-Matter:

The Contracting Authority is looking to tender for the following services

Domestic Lifting Works, Services and Installation

This Procurement includes, the Works, Goods and Services identified below.

  1. Domestic Lifting Equipment Installation
  2. Domestic Lifting Equipment Monitoring Services
  3. Domestic Lifting Equipment Refurbishment
  4. Domestic Lifting Equipment Servicing

Domestic Lifting Equipment

Stairlifts: Chairs that move along a rail fitted to a staircase, allowing users to go up and down stairs easily. They are available for both straight and curved staircases.

Through-Floor Lifts Home Lifts Small lifts that travel between floors through an opening in the ceiling/floor. They can often accommodate a wheelchair, providing seamless access between levels.

Hoists:

Mobile Hoists: Portable wheeled devices used with slings to lift and transfer individuals from one place to another e.g., bed to chair.

Ceiling Hoists Hoists that run on a track system mounted on the ceiling, providing extensive room coverage for transfers.

Bath Hoists Specifically designed to lift a person in and out of the bathtub.

Domestic Lifting Equipment Services

Installation The installation process involves several steps, including initial planning and consultation, site assessment, lift type selection, and pre-installation preparations. Professionals assess the home's layout, structural limitations, and available space to ensure the lift's feasibility

Monitoring Services Remote and online monitoring services use advanced sensors and data analytics to track the performance, health, and utilization of lifting equipment. These services provide real-time tracking, predictive maintenance, and instant data access for proactive issue resolution and reduced downtime

Refurbishment Refurbishing lifting devices involves assessing the condition of the equipment, making necessary repairs or replacements, and testing performance levels to ensure safety standards are met. This process can extend the lifespan of the equipment, increase efficiency, and save money in the long run

Servicing Regular maintenance and servicing are crucial to keep lifting equipment safe and efficient. This includes checking all safety features, general operation, and the condition of all parts. Comprehensive servicing helps minimize breakdowns and maximize the lifespan of the equipment

Furthermore, it will include associated services such as new supply connections, general electrical work, and all other maintenance, replacement, and installation activities directly related to the Goods and Services.

  • The authority expects to re-tender this requirement around 2 Feb 2035, 23:59 GMT.

CPV: Installation services of lifting and handling equipment, except lifts and escalators · Installation services of lifting equipment · Lift-maintenance services · Refurbishment work · Technical inspection and testing services · Technical inspection services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrs 1 moSMEPublished value£500,000
Contract period: 3 Mar 2026 – 23 Mar 2031 (5 yrs 1 mo) · up to 23 Mar 2036 with extensionsValue: £500,000 exc. VAT · £600,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligible
Extensions: The Authority reserves the right to extend the agreement upto an additional 5 years

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Commercial

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 2 Feb 2035
First published
23 May 2025, 16:17 BST
Last source update
17 Aug 2026, 11:00 BST
Award evaluation window
Submission end – 3 Mar 2026
Authority reference
DBCDLSS0001
FTS notice number
2025/S 000-079427
Latest notice
Contract details notice (UK7)
Classification (CPV)
Installation services of lifting and handling equipment, except lifts and escalatorsInstallation services of lifting equipmentLift-maintenance servicesRefurbishment workTechnical inspection and testing servicesTechnical inspection services
Delivery area
East of England (UKH2)
Official registry OCID
ocds-h6vhtk-052458 Find a Tender

How it was run

Official notice
Submission deadline
9 Jan 2026, 16:00 GMT
Clarification deadline
19 Dec 2025, 16:00 GMT
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

23 May 2025 → 17 Aug 2026 · 11 dates
  1. Planning notice published
    23 May 2025, 16:17 BST
  2. Market engagement
    17 Jun 2025, 00:59 BST

    Engagement

    Engagement Deadline: 16th of June 2025 at 1200 hours, Midday.

    Engagement Process: The engagement process will be made up of three stages.

    1. Following the date of the publication of this Notice, Suppliers will have the opportunity to express their interest by emailing – [email protected]; the email of expression of interest MUST have in the subject line the Title of the Planned Procurement and the Unique Identifier, stating “Expression of Interest” i.e. Subject: ITT for the Procurement of Domestic Lift Works, Goods and Services– Ref DBCDLSS0001– Expression of Interest, the window for expressions of interest will be 15 Working Days following the date of publication.
    2. Following receipt of Expression of Interest email, the Agent acting on behalf of the Contracting Authority, will distribute a questionnaire for completion. All interested Suppliers will then be given 10 Working Days to complete and return the Questionnaire to [email protected];
    3. Following the deadline for receipt of Questionnaires, the Agent will invite all Suppliers who Expressed and Interest to a Supplier feedback session on Teams where feedback and comments can anonymously be discussed to inform and shape the upcoming procurement process. This is likely to take place on the week commencing 7th of July 2025 .

    NB The Agent reserves the right to hold 1 to 1 meetings with one or all Suppliers at any time during the market engagement process. The Supplier insights and expertise will be invaluable in shaping the approach.

  3. Next notice expected
    11 Aug 2025, 00:59 BST
  4. Tender notice published323 days ago
    3 Dec 2025, 15:06 GMT
  5. Clarification questions by307 days ago
    19 Dec 2025, 16:00 GMT
  6. Submission deadline286 days ago
    9 Jan 2026, 16:00 GMT
  7. Contract starts233 days ago
    3 Mar 2026
  8. Award decision expected by232 days ago
    3 Mar 2026, 23:59 GMT
  9. Assessment summaries sent177 days ago
    28 Apr 2026, 00:00 BST
  10. Standstill ends119 days ago
    24 Jun 2026, 23:59 BST
  11. Latest notice published66 days ago
    17 Aug 2026, 11:00 BST

Notice history

13 events · 6 releases on Find a Tender · since 23 May 2025
  1. Preliminary market engagement notice published
    23 May 2025, 16:17 BST
    UK2
  2. Planned procurement notice published
    23 May 2025, 16:25 BST
    UK3
  3. Status changed to planned
    23 May 2025, 16:25 BST
  4. Procurement method changed
    23 May 2025, 16:25 BST
  5. Deadline published: 12 Sept 2025, 13:00 BST
    23 May 2025, 16:25 BST
  6. Tender notice published
    3 Dec 2025, 15:06 GMT
    UK4
  7. Status changed to active
    3 Dec 2025, 15:06 GMT
  8. Deadline moved to 9 Jan 2026, 16:00 GMT
    3 Dec 2025, 15:06 GMT
    +119 days · was 12 Sept 2025, 13:00 BST
  9. Contract award notice published
    12 Jun 2026, 14:04 BST
    UK6
  10. Status changed to complete
    12 Jun 2026, 14:04 BST
  11. Contract signature expected
    25 Jun 2026, 23:59 BST
    scheduled
  12. Contract award notice published
    30 Jun 2026, 10:56 BST
    UK6
  13. Contract details notice published
    17 Aug 2026, 11:00 BST
    UK7
Routine re-releases (6)
  • 2025-12: 1 release · 3 Dec 2025
  • 2025-05: 2 releases · 23 May 2025, 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,000,0001 award exc. VAT
Bids received 33 from SMEs
Contracts signed 1latest 5 Aug 2026
Awarded toValueDateStatus
EMS Lifts LtdSME1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2036Extensions: As set out in the provisions of the ITT Suite of Documents and the Contractual terms · Amended: The Contract Award Notice has been amended solely to correct a clerical error, due to an ePortal population issue. The Contracting Authority wishes to correct the estimated contract value stated in the Contract Award Notice. The value was incorrectly shown as £500,000 (ex VAT), which reflected an earlier indicative estimate used at market engagement stage. The correct estimated contract value, as …£3,000,00028 Apr 2026Awarded

Contracts

  • Contract 1 · EMS Lifts LtdSME

    Signed
    5 Aug 2026
    Value
    £3,000,000
    Period
    5 Aug 2026 – 4 Aug 2031 · up to 4 Aug 2036 with extensions
    Status
    active
    Extensions
    As set out in the contract terms

    No agreed KPIs: Contract value is under £5m

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 4 at stage one30—

Contracting authority & participating public bodies

3 public bodies on the notice

Dacorum Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGGG-5373-XYZX The Forum, Marlowes, Hemel Hempstead, East of England, HP1 1DNContact name, email, phone

Consortium members and other public bodies

Bidders & participating suppliers

1 commercial party on the notice
  • EMS LIFTS LIMITEDAwarded supplierGB-COH: 06427222GB-PPON: PHLH-4994-NZYL 6 Marquis Business Centre, Baldock, East of England, SG7 6XLContact email

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsITT Documents can be obtained at the web address supplied - https://www.supplyhertfordshire.uk

Notices published for this procedure