Find a TenderAwardedContract award notice
Published 12 Jan 2026, 17:58 GMT

Official UK procurement notice

ITT_30630 - Carers Hub Service

Official notice

Authority: Westminster City Council (Local council)·Consortium: 2 public authorities

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: Delivery location not published
Published estimate£5,864,400≈ £1.2m / year · £5,864,400 inc. VAT1.9% below published estimate
Submissions closed 20 Feb 2026awarded 2 Sept 2026
Awarded to Carers Network Westminster
Contract term 5 yrsends 31 Aug 2031 · up to 31 Aug 2035 with extensions · starts 1 Sept 2026

What is being bought

Published requirement description

The Council requires the provision of Services relating to delivery of Carers Hub provision in Westminster City Council and Royal Borough of Kensington and Chelsea. These Services will enable the Council to provide assessments, advice, activities and support for unpaid carers supporting residents in both boroughs, meeting the Councils’ obligations, under the Care Act 2014 and Children and Families Act 2014, to support and assess carers, ensuring that statutory objectives are met.

  • No preliminary market engagement: The contract is suitable to small and medium enterprises and VCSE, and an informal market engagement event was held.

CPV: Guidance and counselling services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEVCSEPublished value£5,864,400
Contract period: 1 Sept 2026 – 31 Aug 2031 (5 yrs) · up to 31 Aug 2035 with extensionsValue: £5,864,400 exc. VAT · £5,864,400 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: The contract will commence on 1st September 2026 and will run for five years, with two options to extend - one for two years and the second for a further two years (5+2+2 years), up to a maximum possible nine years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical Envelope: 60%
  • Commercial Envelope: 40%
Published award criteria (2)
  • Technical Envelope
  • Commercial Envelope
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
12 Jan 2026, 17:58 GMT
Last source update
4 Sept 2026, 16:10 BST
Award evaluation window
Submission end – 7 May 2026
FTS notice number
2026/S 000-002442
Latest notice
Contract award notice (UK6)
Classification (CPV)
Guidance and counselling services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-060419 Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
20 Feb 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Jan 2026 → 4 Sept 2026 · 6 dates
  1. Tender notice published286 days ago
    12 Jan 2026, 17:58 GMT
  2. Submission deadline247 days ago
    20 Feb 2026, 12:00 GMT
  3. Award decision expected by171 days ago
    7 May 2026, 23:59 BST
  4. Contract starts55 days ago
    1 Sept 2026, 00:00 BST
  5. Assessment summaries sent52 days ago
    4 Sept 2026, 00:00 BST
  6. Latest notice published51 days ago
    4 Sept 2026, 16:10 BST

Notice history

3 events · 1 release on Find a Tender · since 12 Jan 2026
  1. Tender notice published
    12 Jan 2026, 17:58 GMT
    UK4
  2. Contract award notice published
    4 Sept 2026, 16:10 BST
    UK6
  3. Contract signature expected
    8 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,794,1271 award exc. VAT
Bids received 11 from SMEs
Named bidders 1published on the award notice
Awarded toValueDateStatus
Carers Network WestminsterCarers Hub Service8 Sept 2026 – 31 Aug 2031 · up to 31 Aug 2035Extensions: Two optional two-year extensions (5+2+2 years).£4,794,1272 Sept 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

Westminster City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJVD-6261-BPPJ 64 Victoria Street, London, London, SW1E 6QPContact email

Consortium members and other public bodies

Bidders & participating suppliers

1 commercial party on the notice
  • Carers Network WestminsterAwarded supplierGB-COH: 04712756 Office 8 - Beethoven Centre Third Avenue, London, London, W10 4JLContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender