Official UK procurement notice
IT Support Provision · UK public procurement notice
Authority: UNITED KINGDOM ANTI-DOPING LIMITED (Central government)
What is being bought
Published requirement descriptionUK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment.
The successful supplier will deliver:
On-site support: Minimum of two days per month across UKAD's Loughborough and London offices.
Remote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings.
Core scope includes:
- Support for Microsoft Azure infrastructure (IaaS), Office 365 tenant, and EntraID identity management.
- Device management via Intune for Windows 11 desktops and iOS/Android mobile devices.
- Active Directory and DNS management.
-Desktop support and patch management.
- Cybersecurity measures including multi-factor authentication and compliance monitoring.
Strategic input: Guidance on IT strategy and participation in IT governance meetings.
Supplier must demonstrate proven experience in delivering secure IT services, including robust patching and proactive improvement recommendations.
Full details, including service levels and technical requirements, were provided in the Specification document within the tender pack.
It is anticipated that the cost of the annual services will be around £78,000 + VAT.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£468,000
- Economic & financial standing
Please refer to Specification.
- Technical & professional ability
Please refer to Specification.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Methodology to deliver the IT support provision requirements: 28%
- Technical competency and knowledge of delivery staff: 21%
- Ability to mobilise: 7%
- Fixed annual fee: 20%
- Rate Card: 10%
- Keeping up to date with issues affecting UKAD's IT environment: 14%
Published award criteria (6)
- Methodology to deliver the IT support provision requirements: Please refer to Appendix III (b) for question details. Please refer to Appendix IV for more details on the Evaluation categories, scoring methodologies, matrices and weightings.
- Keeping up to date with issues affecting UKAD's IT environment: Please refer to Appendix III (b) for question details. Please refer to Appendix IV for more details on the Evaluation categories, scoring methodologies, matrices and weightings.
- Technical competency and knowledge of delivery staff: Please refer to Appendix III (b) for question details. Please refer to Appendix IV for more details on the Evaluation categories, scoring methodologies, matrices and weightings.
- Ability to mobilise: Please refer to Appendix III (b) for question details. Please refer to Appendix IV for more details on the Evaluation categories, scoring methodologies, matrices and weightings.
- Fixed annual fee: Please refer to Appendix III (b) for question details. Please refer to Appendix IV for more details on the Evaluation categories, scoring methodologies, matrices and weightings.
- Rate Card: Please refer to Appendix III (b) for question details. Please refer to Appendix IV for more details on the Evaluation categories, scoring methodologies, matrices and weightings.
- Economic & financial standing
Please refer to Specification.
- Technical & professional ability
Please refer to Specification.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 Dec 2025, 18:38 GMT
- Last source update
- 30 Mar 2026, 15:05 BST
- Award evaluation window
- Submission end – 16 Feb 2026
- FTS notice number
2025/S 000-083588- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f744Find a Tender
How it was run
Official notice- Submission deadline
- 30 Jan 2026, 12:00 GMT
- Clarification deadline
- 16 Jan 2026, 12:00 GMT
- Electronic submission
- Not allowed
- Accepted languages
- en
Please e-mail all tender submission documents to [email protected]
Timeline
16 Dec 2025 → 30 Mar 2026 · 8 dates- Tender notice published309 days ago16 Dec 2025, 18:38 GMT
- Clarification questions by278 days ago16 Jan 2026, 12:00 GMT
- Submission deadline264 days ago30 Jan 2026, 12:00 GMT
- Assessment summaries sent248 days ago16 Feb 2026
- Award decision expected by247 days ago16 Feb 2026, 23:59 GMT
- Standstill ends238 days ago25 Feb 2026, 23:59 GMT
- Contract starts235 days ago1 Mar 2026
- Latest notice published205 days ago30 Mar 2026, 15:05 BST
Notice history
6 events · 4 releases on Find a Tender · since 16 Dec 2025- Tender notice published16 Dec 2025, 18:38 GMTUK4
- Tender notice published23 Jan 2026, 13:15 GMTUK4
- Contract award notice published16 Feb 2026, 16:02 GMTUK6
- Status changed to complete16 Feb 2026, 16:02 GMT
- Contract signature expected27 Feb 2026, 23:59 GMTscheduled
- Contract details notice published30 Mar 2026, 15:05 BSTUK7
Published amendments (1)
Clarification questions and response have been uploaded. A v2 of the specification has been uploaded with minor changes for clarification purposes.
Routine re-releases (4)
- 2025-12: 1 release · 16 Dec 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ElysianIT LimitedSME1 Mar 2026 – 28 Feb 2029 · up to 28 Feb 2032Extensions: Contract values assumes an Initial 3 year contract plus three 1 year extensions (3 +1+1+1). · Options: We may require consultancy support for strategic projects and development work. | £468,000 | 16 Feb 2026 | Awarded |
Contracts
Contract 1 · ElysianIT LimitedSME
- Signed
- 9 Mar 2026
- Value
- £468,000
- Period
- 1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2032 with extensions
- Status
- active
- Extensions
- Contract values assumes an Initial 3 year contract plus three 1 year extensions (3 +1+1+1)
- Options
- We may require consultancy support for strategic projects and development work.
No agreed KPIs: The contract value is not more than £5m
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7final-stage tenders · 21 at stage one | 7 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ELYSIANIT LIMITEDAwarded supplier
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender