Official UK procurement notice
IT Support and Maintenance Provider
Authority: IT Support and Maintenance Provider
What is being bought
Published requirement descriptionThe West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract.
CPV: Computer support and consultancy services · Maintenance and repair of computer equipment · Maintenance services of personal computers · Miscellaneous software package and computer systems · Repair and maintenance services of personal computers · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£435,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
NA
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 24 May 2024, 17:31 BST
- Last source update
- 24 May 2024, 17:31 BST
- Award evaluation window
- 24 Jun 2024 – …
- Authority reference
2024-WMGC-0374- FTS notice number
2024/S 000-016537- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-046b8dFind a Tender
- Review procedure
Timetable included in ITT documentation
How it was run
Official notice- Submission deadline
- 24 Jun 2024, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 24 Jun 2024, 13:00 BST
Timeline
24 May 2024 → 5 Aug 2024 · 4 dates- Notice published24 May 2024, 17:31 BST
- Submission deadline24 Jun 2024, 12:00 BST
- Bids opened24 Jun 2024, 13:00 BST
- Contract starts5 Aug 2024, 00:00 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- West Midlands Growth Company Leadership TeamReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.