IT Software Systems · UK public procurement notice

CPV: Miscellaneous software package and computer systems · Software package and information systems

Procedure method

Award procedure without prior publication of a call for competition

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Goods

Notice status

Awarded without competition

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Direct award (no call for competition)

GPA / WTO covered

Unspecified in notice

Recurring procurement

Unspecified in notice

First published

15 Jan 2024, 15:16 GMT

Last source update

15 Jan 2024, 15:16 GMT

FTS notice number

2024/S 000-001307

Classification (CPV)

Miscellaneous software package and computer systemsSoftware package and information systems

Delivery area

North East (UKC)

Official registry OCID

ocds-h6vhtk-042d39 Find a Tender

Why no open competition

The procurement falls outside the scope of application of the directive

Published justification

This is an early contract renewal to help reduce the cost of increasing the license costs and ensure there are enough licenses for future growth.

Home Group has already implemented Salesforce and has developed numerous integrations specific to its operations. This existing setup creates a situation where switching to a different provider will lead to significant operational disruption, increased costs, and potential loss of data.

Salesforce offers special pricing for nonprofit organizations. This pricing structure is more advantageous for purchasing directly with Salesforce as opposed to resellers. In this context, directly purchasing from Salesforce ensures the Housing Association benefits from cost savings, which is a crucial consideration for a nonprofit entity managing public funds.

Salesforce's Nonprofit Cloud is a specialised product tailored to the needs of nonprofit organisations, offering features and functionalities that may not be available in other products. Home Group has assessed that there are no comparable products in the market that can meet its specific needs as effectively as Salesforce's Nonprofit Cloud. This lack of comparable alternatives justifies a direct award without a competitive tender process.

Salesforce have a focus on supporting non profit organisations to achieve success with the platform. Salesforce actively engage with the housing sector and have supported the creation of a Housing focused group which Home Group are now part of. Continuing with Salesforce ensures consistency in operations, data management, and user experience.

• Salesforce UK LimitedAwarded supplierGB-COH: 05094083 Floor 26 Salesforce Tower, 110 Bishopgate, London, London, EC2N 4AY

No document links were published on the notice.