Find a TenderAwarded
Published 14 Jun 2021, 17:05 BST

Official UK procurement notice

IT Services Partner - Family Housing Association Wales

Official notice

Authority: Family Housing Association (Wales) Ltd (Housing)

ServicesOpen procedure
Published value£150,000published on the single lot · exc. VAT
Submissions closed 14 Jul 2021awarded 21 Dec 2021
Awarded to Circle IT Solutions Ltd

What is being bought

Published requirement description

Family Housing has a current Managed Service provider, who's contract expires in Jan 22. Family are therefore seeking to procure a new IT services partner to provision hosting of their infrastructure, IT support and support in enhancing their current ways of working through innovation.

CPV: Communications infrastructure · Communications network · Computer back-up services · Computer facilities management services · Helpdesk and support services · Information systems or technology strategic review and planning services · Information technology services · Internet network · Maintenance of information technology software · Network components · Network infrastructure · Network operating system · +6 more

The lotProcurement structure

single lot · value published
Lot #1As a minimum, this contract with be the provision of an IT Services Partner to cover…AwardedRenewalPublished value£150,000

As a minimum, this contract with be the provision of an IT Services Partner to cover the following areas:

  • Microsoft 365 and Application Server(s)
  • DR and Backup
  • Cyber Security
  • End user Support and Device management
  • Wireless and Networking
  • Telephony

This tender has been published on Sell2Wales in accordance with Family Housing Contract Standing Orders (CSO’s). The value of the contract for three years will be under the OJEU procurement rules for Supplies & Services totalling GBP 150k Every contract entered into by Family Housing must comply with:

  • Relevant European procurement rules (i.e. the EC Treaty, the general principles of EC law and the EC public procurement directives implemented by UK Regulations).
  • The law of England and Wales as applicable to Wales
  • Family Housing’s CSOs and Financial Regulations.
  • Family Housing’s strategic objectives, procurement strategy and policies.

-Any procurement requirements of the Welsh Government

Delivery: Wales · Head Office - 43 Walter Road, Swansea, SA1 5PN
Extensions: The initial contract is for 3 years, with an option of 2 single 12 month extensions (3+1+1)Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (4)
  • Quality: 30%
  • Suitability: 10%
  • Presentation: 20%
  • price: 40%
Published award criteria (4)
  • Quality: 30
  • Suitability: 10
  • Presentation: 20
  • Price: 40
Conditions of participation1
  • Suitability

    Selection Criteria as stated in the documentation

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
14 Jun 2021, 17:05 BST
Last source update
8 Feb 2022, 09:15 GMT
Award evaluation window
15 Jul 2021 – …
FTS notice number
2022/S 000-003514
Classification (CPV)
Communications infrastructureCommunications networkComputer back-up servicesComputer facilities management servicesHelpdesk and support servicesInformation systems or technology strategic review and planning servicesInformation technology servicesInternet networkMaintenance of information technology softwareNetwork components
+8 moreNetwork infrastructureNetwork operating system
Delivery area
Wales (UKL18)
Official registry OCID
ocds-h6vhtk-02bbcf Find a Tender
Contract terms
Performance terms

Selection Criteria as stated in the documentation

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. (WA Ref:117213)

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Submission deadline
14 Jul 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
15 Jul 2021, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Jul 2021 → 8 Feb 2022 · 3 dates
  1. Submission deadline
    14 Jul 2021, 12:00 BST
  2. Bids opened
    15 Jul 2021, 12:00 BST
  3. Notice published
    8 Feb 2022, 09:15 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    8 Feb 2022, 09:15 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £322,0001 contract exc. VAT
Bids received 9
Contracts signed 1latest 21 Dec 2021
Awarded toValueDateStatus
Circle IT Solutions Ltd£322,000 †—Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
As a minimum, this contract with be the provision of an IT Services Partner to cover…9bids · 9 electronic0——
Whole notice———£322,000 – £845,000

Contracting authority & participating public bodies

Family Housing Association (Wales) Ltd

Contracting authorityHousingBody governed by public lawHousing and community amenities 43 Walter Road, Swansea, Wales, SA1 5PNContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Circle IT SolutionsAwarded supplier Brook House, Lime Tree Court, Mulberry Drive Cardiff Gate Business Park, Cardiff, Wales, CF236ABContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria