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IT Services

Buyer: THE KING'S SCHOOL →

Participate on kings.lincs.sch.uk ↗External submission platform

BuyerTHE KING'S SCHOOL
StatusClosed
Deadline21 May 2024
Value£300,000
Published28 Mar 2024

What is being bought

The objective of this procurement is to ensure that the academy secures a 3 year managed services support contract providing it with a wide range of technical expertise and an onsite technician at a competitive market rate. There will be no subdivision of this contract excepting that any company can tender for technical support with or without an onsite technician. If you wish to tender without an onsite technician please identify how this facility will be achieved. The package includes all fixed and loose ICT equipment, software and active infrastructure, including ICT-related Audio-visual items, such as projectors and interactive whiteboards, as well as fitted cabling for Audio-visual elements. It will also include software licensing, core applications and server backend.

Delivery location

UKF

Categories

IT services: consulting, software development, Internet and support 72000000IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

The managed service shall include: One member of on-site technical staff, based full time at the Academy (term time + 6 weeks during school holidays (45 weeks per annum)). A helpdesk system to allow users to report a fault by email or webpage. Monthly reporting of helpdesk statistics, including issues opened, issues closed and issues outstanding. Remote helpdesk support to assist locally-based staff, including advanced 3rd-line support. A monthly visit on site for one day of a higher level (4th line) to solve more complex on site issues. Full management of daily, weekly, monthly and annual back-ups. Full management of all aspects of the IT infrastructure including pro-active monitoring and maintenance. On-going management of network security, including any adjustments required to user permissions or network security policies. On-going user management including adds/moves/changes. Fortnightly 1 hour on site high level management meeting with a member of the Senior Leadership team.

Statusactive

What is included

ItemCategoryQuantity
1IT services: consulting, software development, Internet and supportNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,162 of 10,539 with a bid count)2 average (5,054 of 10,539 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKF3571 median · 15.3 average (143 of 357 with a bid count)3 average (161 of 357 with named award suppliers)Not published
Similar published value (0.5×–2×)7004 median · 5.6 average (12 of 700 with a bid count)1 average (12 of 700 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementYes
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-044e44
Latest release ID010305-2024
Latest release timestampThu Mar 28 2024 13:30:45 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodselective
Procurement method detailsCompetitive procedure with negotiation
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2024-05-21T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailshttps://www.kings.lincs.sch.uk/
Submission languagesen
Electronic catalogue policyNot published
Total tender value£300,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
28 Mar 2024tender010305-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "id": "010305-2024",
  "tag": [
    "tender"
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  "date": "2024-03-28T13:30:45Z",
  "ocid": "ocds-h6vhtk-044e44",
  "buyer": {
    "id": "GB-COH-07706900",
    "name": "THE KING'S SCHOOL"
  },
  "tender": {
    "id": "ocds-h6vhtk-044e44",
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        "description": "The managed service shall include:\nOne member of on-site technical staff, based full time at the Academy (term time + 6 weeks during school holidays (45 weeks per annum)).\nA helpdesk system to allow users to report a fault by email or webpage.\nMonthly reporting of helpdesk statistics, including issues opened, issues closed and issues outstanding.\nRemote helpdesk support to assist locally-based staff, including advanced 3rd-line support.\nA monthly visit on site for one day of a higher level (4th line) to solve more complex on site issues.\nFull management of daily, weekly, monthly and annual back-ups.\nFull management of all aspects of the IT infrastructure including pro-active monitoring and maintenance.\nOn-going management of network security, including any adjustments required to user permissions or network security policies.\nOn-going user management including adds/moves/changes.\nFortnightly 1 hour on site high level management meeting with a member of the Senior Leadership team.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
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        "deliveryLocation": {
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        },
        "deliveryAddresses": [
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    "title": "IT Services",
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    "status": "active",
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    "legalBasis": {
      "id": "32014L0024",
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    },
    "description": "The objective of this procurement is to ensure that the academy secures a 3 year managed services support contract providing it with a wide range of technical expertise and an onsite technician at a competitive market rate. There will be no subdivision of this contract excepting that any company can tender for technical support with or without an onsite technician.  If you wish to tender without an onsite technician please identify how this facility will be achieved.\nThe package includes all fixed and loose ICT equipment, software and active infrastructure, including ICT-related Audio-visual items, such as projectors and interactive whiteboards, as well as fitted cabling for Audio-visual elements. It will also include software licensing, core applications and server backend.",
    "secondStage": {
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    "procurementMethod": "selective",
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    "submissionMethodDetails": "https://www.kings.lincs.sch.uk/",
    "procurementMethodDetails": "Competitive procedure with negotiation"
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  "parties": [
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      "id": "GB-COH-07706900",
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        "locality": "GRANTHAM",
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        "countryName": "United Kingdom",
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      },
      "details": {
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        "name": "Chantelle Hausermann",
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        "telephone": "+44 1476563180"
      }
    },
    {
      "id": "GB-FTS-109402",
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      "roles": [
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      "address": {
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      "identifier": {
        "legalName": "Board of Directors, The King's School"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
28 Mar 2024 · 010305-2024 · tender
{
  "id": "010305-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-03-28T13:30:45Z",
  "ocid": "ocds-h6vhtk-044e44",
  "buyer": {
    "id": "GB-COH-07706900",
    "name": "THE KING'S SCHOOL"
  },
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        "description": "The managed service shall include:\nOne member of on-site technical staff, based full time at the Academy (term time + 6 weeks during school holidays (45 weeks per annum)).\nA helpdesk system to allow users to report a fault by email or webpage.\nMonthly reporting of helpdesk statistics, including issues opened, issues closed and issues outstanding.\nRemote helpdesk support to assist locally-based staff, including advanced 3rd-line support.\nA monthly visit on site for one day of a higher level (4th line) to solve more complex on site issues.\nFull management of daily, weekly, monthly and annual back-ups.\nFull management of all aspects of the IT infrastructure including pro-active monitoring and maintenance.\nOn-going management of network security, including any adjustments required to user permissions or network security policies.\nOn-going user management including adds/moves/changes.\nFortnightly 1 hour on site high level management meeting with a member of the Senior Leadership team.",
        "contractPeriod": {
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        },
        "submissionTerms": {
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    "legalBasis": {
      "id": "32014L0024",
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    },
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    "secondStage": {
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    "tenderPeriod": {
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    "hasRecurrence": true,
    "classification": {
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      "description": "IT services: consulting, software development, Internet and support"
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    "submissionMethod": [
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    "participationFees": [
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    "procurementMethod": "selective",
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