IT Service Management Solution

Official notice

Authority: Police and Crime Commissioner for Northumbria (Police & fire)

GoodsOpen procedure

Sectors: Software Packages & ERP (48) Delivery: North East (UKC2)

Published estimate£950,000exc. VAT

Submissions closed 4 Nov 2024

What is being bought

Published requirement description

The force is seeking to establish a single supplier agreement for the provision of an IT Service Management Solution (ITSM). The contract will be for an initial 5 year agreement with the option to extend by 3 x 12 months. The contract duration will not exceed 8 years. Further detail can be found in the tender documents.

CPV: IT software package · Industry specific software package · Software package and information systems

The lotProcurement structure

single lot · value published

Lot #1Published value£950,000

Delivery: North East

Variant bids: not allowed

48000000 Software package and information systems 48100000 Industry specific software package 48517000 IT software package

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: No (one-off requirement)
First published: 3 Oct 2024, 10:10 BST
Last source update: 3 Oct 2024, 10:10 BST
Award evaluation window: 4 Nov 2024 – …
Authority reference: NP0195
FTS notice number: 2024/S 000-031642
Classification (CPV): IT software packageIndustry specific software packageSoftware package and information systems
Delivery area: North East (UKC2)
Official registry OCID: ocds-h6vhtk-04a541 Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice

Submission deadline: 4 Nov 2024, 12:00 GMT
Submission channel: {"written"}
Accepted languages: en
Bids opened: 4 Nov 2024, 12:00 GMT

Timeline

3 Oct 2024 → 4 Nov 2024 · 3 dates

Notice published
3 Oct 2024, 10:10 BST
Submission deadline
4 Nov 2024, 12:00 GMT
Bids opened
4 Nov 2024, 12:00 GMT

Contracting authority & participating public bodies

Police and Crime Commissioner for Northumbria

Contracting authorityPolice & fireBody governed by public lawPublic order and safety 2nd Floor, Victory House, Balliol Business Park, Longbenton, Newcastle, North EastContact email Published organisation website ↗

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria