IT Service Management · UK public procurement notice

Official notice

Authority: Bromford Flagship LiveWest Limited (Public body)

Below threshold - without competition

Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: East of England (UKH1)

Awarded value£63,790published contract · exc. VAT

Awarded 2 Apr 2026no call for competition

Awarded to TOPdesk UK Limited

What is being bought

Published requirement description

Provision of an IT Service Management solution

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: East of England

48000000 Software package and information systems 48517000 IT software package 72250000 System and support services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 8 Apr 2026, 08:29 BST
Last source update: 8 Apr 2026, 08:29 BST
FTS notice number: 2026/S 000-031691
Latest notice: Contract details notice (UK7)
Delivery area: East of England (UKH1)
Official registry OCID: ocds-h6vhtk-067d6f Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
8 Apr 2026, 08:29 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £63,7901 contract exc. VAT

Contracts signed 1latest 2 Apr 2026

Awarded to	Value	Date	Status
TOPdesk UK Limited	£63,790 †	—	Awarded

Contracts

Contract 1 · TOPdesk UK Limited
Signed
2 Apr 2026
Value
£63,790
Period
1 May 2026 – 30 Apr 2027
Status
active

Contracting authority & participating public bodies

Flagship Housing Limited

Contracting authorityPublic authority - sub-central government GB-PPON: PPPG-4651-TGCG 31 King Street, Norwich, East of England, NR1 1PDContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

TOPdesk UK LimitedAwarded supplier 5 Elstree Gate, Elstree Way, Borehamwood, East of England, WD6 1JDContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender8 Apr 2026, 08:29 BST