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Official procurement procedure

IT Service Management - Freshservice

IT services: consulting
software development
Internet and support
+1 more
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Trafford MBC: "IT Service Management - Freshservice". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTrafford MBCScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Trafford MBC
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Trafford MBC. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityTrafford MBC
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published11 Dec 2023, 10:36 GMT
Last source update11 Dec 2023, 10:36 GMT
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support, Software programming and consultancy services
Delivery area
OCIDocds-h6vhtk-042311
What is being bought
80x Freshservice - Enterprise annual licences 12x Freshservice - 500 Asset Pack V3
What changed
From the official release history
  1. Status changed to complete
    11 Dec 2023, 10:36 GMT
  2. Official notice release published
    11 Dec 2023, 10:36 GMT
  3. Buyer information updated
    11 Dec 2023, 10:36 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    80x Freshservice - Enterprise annual licences 12x Freshservice - 500 Asset Pack V3
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    11 Dec 2023, 10:36 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 10 Dec 2023, 00:00 GMT · £172,800
Commercial outcome and competition
Awards
Freshworks Inc
Not published · Not published · active
Contracts
Contract
£172,800 · signed 10 Dec 2023, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

Trafford MBC

Contracting authority GB-FTS-100358
View buyer profile
  • Trafford MBC
    buyer

    Trafford Town Hall, Stretford, UKD, M32 0TH
  • Freshworks Inc.
    supplier

    GB-COH: 33-121-8825
    2950 S. Delaware Street, Suite 201, San Mateo, CA, US, 94403
  • STAR Procurement
    reviewBody

    Sale, Trafford, M33 7ZF
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleCall Off via an External Framework - CCS G-Cloud 13