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Find a TenderAwardedContract details notice
Published 14 Mar 2025, 12:54 GMT

Official UK procurement notice

Interpretation, Translation and Transcription Services

Official notice

Authority: Southend-on-Sea City Council (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Business Services & Consultancy (79) Delivery: East of England (UKH31)
Published estimate£1,700,000≈ £567k / year · £1,700,000 inc. VAT · 1 value update
Submissions closed 31 Oct 2025awarded 4 Mar 2026
Awarded to DCVS Trading Ltd (t/a Herts Interpreting & Translation Service)2 awards
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2032 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Please note another notice was published on 13th April 2026 with an incorrect value for this service, this notice supersedes that and the Estimated Total Contract Value (including extensions) is £924,000.

A single provider to deliver a fully managed Translation, Interpretation and Transcription Service, together will ancillary services required. Services include:

Face to Face Interpreting

Telephone Interpreting (pre-booked and on-demand)

Video Interpreting (pre-booked and on-demand)

Written Translations (Audio transcripts including subtitles, proofreading, certification, and notary)

BSL Interpreting

BSL Translation

Estimated Total Contract Value (including extensions): £924k

  • The authority expects to re-tender this requirement around 1 Sept 2031, 23:59 BST.

CPV: Interpretation services · Translation services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1,700,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2032 with extensionsValue: £1,700,000 exc. VAT · £1,700,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: For a period of up to 3 years (subject to contract review and budget availability).
79530000 Translation services79540000 Interpretation services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Sept 2031
First published
14 Mar 2025, 12:54 GMT
Last source update
7 Jul 2026, 12:40 BST
Award evaluation window
Submission end – 3 Mar 2026
Authority reference
DN777173
FTS notice number
2025/S 000-060267
Latest notice
Contract details notice (UK7)
Classification (CPV)
Interpretation servicesTranslation services
Delivery area
East of England (UKH31)
Official registry OCID
ocds-h6vhtk-04ed49 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
31 Oct 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procurement.southend.gov.uk ↗

Timeline

14 Mar 2025 → 7 Jul 2026 · 10 dates
  1. Planning notice published
    14 Mar 2025, 12:54 GMT
  2. Market engagement
    7 Apr 2025, 23:59 BST

    A survey will be issued to those to express an interest to be part of the market engagement for the Interpretation and Translation services. This will be issued via email using Microsoft Forms.

  3. Next notice expected
    5 May 2025, 23:59 BST
  4. Tender notice published396 days ago
    26 Sept 2025, 15:51 BST
  5. Submission deadline361 days ago
    31 Oct 2025, 12:00 GMT
  6. Award decision expected by238 days ago
    3 Mar 2026, 23:59 GMT
  7. Assessment summaries sent238 days ago
    4 Mar 2026
  8. Standstill ends228 days ago
    13 Mar 2026, 23:59 GMT
  9. Contract starts210 days ago
    1 Apr 2026, 00:00 BST
  10. Latest notice published112 days ago
    7 Jul 2026, 12:40 BST

Notice history

11 events · 5 releases on Find a Tender · since 14 Mar 2025
  1. Preliminary market engagement notice published
    14 Mar 2025, 12:54 GMT
    UK2
  2. Tender notice published
    26 Sept 2025, 15:51 BST
    UK4
  3. Published value updated
    26 Sept 2025, 15:51 BST
  4. Status changed to active
    26 Sept 2025, 15:51 BST
  5. Procurement method changed
    26 Sept 2025, 15:51 BST
  6. Deadline published: 31 Oct 2025, 12:00 GMT
    26 Sept 2025, 15:51 BST
  7. Contract award notice published
    4 Mar 2026, 16:46 GMT
    UK6
  8. Status changed to complete
    4 Mar 2026, 16:46 GMT
  9. Contract signature expected
    20 Mar 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    13 Apr 2026, 11:58 BST
    UK7
  11. Contract details notice published
    7 Jul 2026, 12:40 BST
    UK7
Routine re-releases (5)
  • 2025-09: 1 release · 26 Sept 2025
  • 2025-03: 1 release · 14 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value (inc. VAT) £1,700,0001 award inc. VAT; no net value published
Bids received 128 from SMEs
Contracts signed 2latest 1 Apr 2026
Awarded toValueDateStatus
DCVS Trading Ltd (t/a Herts Interpreting & Translation Service)SMEVCSE1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2032Extensions: For a period of up to 3 years (subject to contract review and budget availability).£1,700,000 inc. VAT4 Mar 2026Awarded
DCVS Trading Ltd (t/a Herts Interpreting & Translation Service)SMEVCSE£924,000 inc. VAT †—Awarded

Contracts

  • Contract 1 · DCVS Trading Ltd (t/a Herts Interpreting & Translation Service)SMEVCSE

    Signed
    1 Apr 2026
    Value
    £924,000,000 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2032 with extensions
    Status
    active
    Extensions
    Extension permitted depending on demand and performance.
    3 agreed KPIs: Service Availability · Fulfilment rates · Response Times
    • Service Availability
    • Fulfilment rates
    • Response Times

  • Contract 2 · DCVS Trading Ltd (t/a Herts Interpreting & Translation Service)SMEVCSE

    Signed
    1 Apr 2026
    Value
    £924,000 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2032 with extensions
    Status
    active
    Extensions
    Extension permitted depending on demand and performance.
    3 agreed KPIs: Service Availability · Fulfilment rates · Response Times
    • Service Availability
    • Fulfilment rates
    • Response Times

Bid statistics published by the authority

BidsSMEVCSEValid bid range
12final-stage tenders81—

Contracting authority & participating public bodies

Southend-on-Sea City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJDT-6566-GZNX Civic Centre, Victoria Avenue, Southend On Sea, Essex, Southend-on-Sea, East of England, SS2 6FAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • DCVS TRADING LTDAwarded supplierGB-COH: 11127666GB-PPON: PZYW-9894-WHRL 48, High Street, Hemel Hempstead, East of England, HP1 3AFContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure