Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services

Authority: Student Loans Company (Central government)

Below threshold - limited competition

Sectors: Radio, television, communication, telecommunication and related equipment (32)Business Services & Consultancy (79)Community & Cultural Services (98) Delivery: Delivery location not published

Awarded value£66,000published contract · exc. VAT

Awarded 13 Mar 2026

Awarded to Mazaru Limited

What is being bought

Published requirement description

Procurement of IVR Design Consultation and Audio Recording Services in line with SLC’s brand and subsequent Voice Recording Delivery to support SLC’s suite of 20 IVRs.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

32583000 Data and voice media 79990000 Miscellaneous business-related services 98390000 Other services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - limited competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 16 Mar 2026, 10:58 GMT
Last source update: 16 Mar 2026, 10:58 GMT
FTS notice number: 2026/S 000-023384
Latest notice: Contract details notice (UK7)
Delivery area: Not published
Official registry OCID: ocds-h6vhtk-066ac1 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
16 Mar 2026, 10:58 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £66,0001 contract exc. VAT

Contracts signed 1latest 13 Mar 2026

Awarded to	Value	Date	Status
Mazaru LimitedSME	£66,000 †	—	Awarded

Contracts

Contract 1 · Mazaru LimitedSME
Signed
13 Mar 2026
Value
£66,000
Period
14 Mar 2026 – 13 Mar 2027 · up to 13 Mar 2028 with extensions
Status
active
Extensions
one 12 month extension option available.

Contracting authority & participating public bodies

Student Loans Company

Contracting authorityPublic authority - central government GB-PPON: PMXL-3278-BCWT 10 Clyde Place, Glasgow, Scotland, G5 8DFContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Mazaru LimitedAwarded supplier 3 Brooks Business Centre, Cowley Mill Road, Uxbridge, Middlesex, London, UB8 2FXContact name, email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender16 Mar 2026, 10:58 GMT