Find a TenderAwardedContract details notice
Published 23 May 2025, 16:50 BST

Official UK procurement notice

NCC1372 Integrated Domestic Abuse Service for Northumberland

Official notice

Authority: Northumberland County Council (Local council)

Framework agreement4 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£872,000envelope for 4 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 14 Nov 2025awarded 2 Feb 2026
Awarded to HARBOUR SUPPORT SERVICES +2 more4 awards
Framework period 2 yrsends 31 Mar 2028 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought4 lots · detail below

Published requirement description

Service to help reduce the incidents and impact of domestic abuse

  • No preliminary market engagement: It was published. ocds-h6vhtk-05249c

CPV: Health and social work services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Bids received
3 bids on the busiest of 4 lots · 3 suppliers appointed
Framework period
2 yrs · up to 4 yrs from 1 Apr 2026
Published description of the framework

One Provider per Lot

Lots and requirements (4)Procurement structure

4 lots · all with a published value · same evaluation weights on every lot
Lot #1Domestic Abuse Support Service NorthumberlandAwardedRenewal 2 yrsSMEVCSEPublished value£562,000

The service will form part of a whole system response to domestic abuse, including identification, referral and triage and provide an accessible, equitable service to victims of domestic abuse and have a trauma informed approach and ensure that trauma informed practice is embedded across the organisation.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £562,000 exc. VAT · £562,000 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 month optional extensions are available
Lot #2Northumberland Children's Domestic Abuse Therapeutic and Outreach ServiceAwardedRenewal 2 yrsSMEVCSEPublished value£160,000

The Provider will deliver voluntary, non-clinical play therapy and counselling for children and young people from the ages of 4 - 18 who have suffered from domestic abuse. The Provider will also provide outreach support. This work will reduce the impact of trauma and support them to heal from their experiences.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £160,000 exc. VAT · £160,000 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 month optional extensions available
Lot #3Northumberland's Behaviour Change ServiceAwardedRenewal 2 yrsSMEVCSEPublished value£105,000

To work with people both male and female (aged 18 and over) and to operate as a single point of entry for referrals and subsequent delivery for residents of Northumberland or those referred by Northumberland social care. The referrals should be for people who agree to engage and take responsibility and wish to change their abusive behaviour. The service will focus on increasing the safety of partners, children, and family members to reduce the incidents of domestic abuse within these relationships.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £105,000 exc. VAT · £105,000 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 month optional extensions available
Lot #4Counselling Service for Adults of Domestic AbuseAwardedRenewal 2 yrsSMEVCSEPublished value£45,000

The Provider will deliver a counselling service to both male and female service users of domestic abuse who require counselling to help overcome the various issues that they have faced during the time when they have experienced the abuse via a trauma informed approach.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £45,000 exc. VAT · £45,000 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 month extensions available

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 4 lots
Quality: 90%Price: 10%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
  • “NCC1372 Integrated Domestic Abuse Service for Northumberland” is a framework: the contest is a place on its panel, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Framework agreement
Who may use the vehicle
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
23 May 2025, 16:50 BST
Last source update
12 Mar 2026, 13:00 GMT
Award evaluation window
Submission end – 8 Dec 2025
Authority reference
NCC1372
FTS notice number
2025/S 000-066375
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
North East (UKC21)
Official registry OCID
ocds-h6vhtk-05249c Find a Tender

How it was run

Official notice
Run through: OPEN-UK
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Appointment period ends
14 Nov 2025, 12:00 GMT
Clarification deadline
7 Nov 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

23 May 2025 → 1 Apr 2026 · 9 dates
  1. Planning notice published
    23 May 2025, 16:50 BST
  2. Next notice expected379 days ago
    1 Oct 2025, 23:59 BST
  3. Tender notice published364 days ago
    17 Oct 2025, 14:48 BST
  4. Clarification questions by343 days ago
    7 Nov 2025, 12:00 GMT
  5. Admission / appointment period ends336 days ago · period end, not a bid countdown
    14 Nov 2025, 12:00 GMT
  6. Award decision expected by311 days ago
    8 Dec 2025, 23:59 GMT
  7. Assessment summaries sent256 days ago
    2 Feb 2026
  8. Latest notice published218 days ago
    12 Mar 2026, 13:00 GMT
  9. Contract starts198 days ago
    1 Apr 2026, 00:00 BST

Notice history

10 events · 4 releases on Find a Tender · since 23 May 2025
  1. Pipeline notice published
    23 May 2025, 16:50 BST
    UK1
  2. Tender notice published
    17 Oct 2025, 14:48 BST
    UK4
  3. Published value published: £872,000
    17 Oct 2025, 14:48 BST
  4. Status changed to active
    17 Oct 2025, 14:48 BST
  5. Procurement method changed
    17 Oct 2025, 14:48 BST
  6. Deadline published: 14 Nov 2025, 12:00 GMT
    17 Oct 2025, 14:48 BST
  7. Contract award notice published
    2 Feb 2026, 16:04 GMT
    UK6
  8. Status changed to complete
    2 Feb 2026, 16:04 GMT
  9. Contract signature expected
    12 Feb 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    12 Mar 2026, 13:00 GMT
    UK7
Routine re-releases (4)
  • 2025-05: 1 release · 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 34 awards · see the list ↓
Bids received 32 from SMEs · busiest of 4 lots
Contracts signed 4latest 1 Mar 2026
Awarded toValueDateStatus
Lot 1 · Domestic Abuse Support Service Northumberland1 award
HARBOUR SUPPORT SERVICESVCSE1 Jul 2026 – 30 Jun 2028 · up to 30 Jun 2030Extensions: 2 x 12 month optional extensions are available£560,7502 Feb 2026Awarded
Lot 2 · Northumberland Children's Domestic Abuse Therapeutic and Outreach Service1 award
ACORNS (NORTH TYNESIDE)VCSE, HARBOUR SUPPORT SERVICESVCSE1 Jul 2026 – 30 Jun 2028 · up to 30 Jun 2030Extensions: 2 x 12 month optional extensions available£158,0382 Feb 2026Awarded
Lot 3 · Northumberland's Behaviour Change Service1 award
HARBOUR SUPPORT SERVICESVCSE +1 more1 Jul 2026 – 30 Jun 2028 · up to 30 Jun 2030Extensions: 2 x 12 month optional extensions available£105,0002 Feb 2026Awarded
Lot 4 · Counselling Service for Adults of Domestic Abuse1 award
CYGNUS SUPPORTVCSE1 Jul 2026 – 30 Jun 2028 · up to 30 Jun 2030Extensions: 2 x 12 month extensions available£44,5492 Feb 2026Awarded

Contracts

  • Domestic Abuse Support Service Northumberland · HARBOUR SUPPORT SERVICESVCSE

    Signed
    1 Mar 2026
    Value
    £560,750
    Period
    1 Jul 2026 – 30 Jun 2028 · up to 30 Jun 2030 with extensions
    Status
    active
    Extensions
    2 x 12 month optional extensions available
  • Northumberland Children's Domestic Abuse Therapeutic and Outreach Service · ACORNS (NORTH TYNESIDE)VCSE, HARBOUR SUPPORT SERVICESVCSE

    Signed
    1 Mar 2026
    Value
    £158,038
    Period
    1 Jul 2026 – 30 Jun 2028 · up to 30 Jun 2030 with extensions
    Status
    active
    Extensions
    2 x 12 month optional extensions available
  • Northumberland's Behaviour Change Service · HARBOUR SUPPORT SERVICESVCSE +1 more

    Signed
    1 Mar 2026
    Value
    £105,000
    Period
    1 Jul 2026 – 30 Jun 2028 · up to 30 Jun 2030 with extensions
    Status
    active
    Extensions
    2 x 12 month optional extension available
  • Counselling Service for Adults of Domestic Abuse · CYGNUS SUPPORTVCSE

    Signed
    1 Mar 2006
    Value
    £44,549
    Period
    1 Jul 2026 – 30 Jun 2028 · up to 30 Jun 2030 with extensions
    Status
    active
    Extensions
    2 x 12 month optional extensions available

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Domestic Abuse Support Service Northumberland2final-stage tenders02—
2 · Northumberland Children's Domestic Abuse Therapeutic and Outreach Service2final-stage tenders02—
3 · Northumberland's Behaviour Change Service1final-stage tenders01—
4 · Counselling Service for Adults of Domestic Abuse3final-stage tenders22—

Contracting authority & participating public bodies

Northumberland County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJJX-1133-JRGV County Hall, Morpeth, North East, NE61 2EFContact email

Framework contractors & participating bidders

4 commercial parties on the notice
  • ACORNS (NORTH TYNESIDE)Framework contractorGB-COH: 08838624GB-PPON: PQHN-8685-THNG 7 Alma Place, North Shields, North East, NE29 0LZContact email
  • CYGNUS SUPPORT LIMITEDFramework contractorGB-COH: 05987640GB-PPON: PMNY-6778-QHCW 1 Council Road, Ashington, North East, NE63 8RZContact email
  • HARBOUR SUPPORT SERVICESFramework contractorGB-COH: 04141850GB-PPON: PJLH-1188-WWRP 8 Sydenham Road, Hartlepool, North East, TS25 1QBContact email
  • HARBOUR SUPPORT SERVICESFramework contractor 8 Sydenham Road, Hartlepool, North East, TS25 1QBContact email

Official documents & specifications (10)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
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  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
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