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Find a TenderAwarded without competitionTransparency notice
Published 16 Mar 2026, 12:31 GMT

Official UK procurement notice

Integrated Digital Platform for Rail Retail (WebTIS) & Bus Journey Planning

Official notice

Authority: Transport for Wales Rail Limited (Utility Buyer) (Public body)

Direct award
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£4,119,687published award · exc. VAT
Award in standstill Not publishedno call for competition
Award (standstill) to SilverRail

What is being bought

Published requirement description

SilverRail currently provides SilverCore for digital retail and ticketing, with Braintree as the payment service

provider and SilverAgent for customer aftersales care for the TfW Rail web and app. They also supply a bus

journey planning engine for the Traveline Cymru website and app. Both services will need to be integrated

into UNO at a later stage. This contract therefore consolidates the two existing services and incorporates the

future additional functionality required for UNO

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
72212100 Industry specific software development services72212110 Point of sale (POS) software development services

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Mar 2026, 12:31 GMT
Last source update
16 Mar 2026, 12:31 GMT
Authority reference
C001335.00
FTS notice number
2026/S 000-023464
Latest notice
Transparency notice (UK5)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-066aef Find a Tender
Why no open competition
Single Suppliers Technical Reasons
Published justification

SilverRail is already the provider for our existing TfW Rail web and app, as well as Traveline Cymru, which

influences our partnerships with other third parties. Imaginet currently delivers the front end for the TFW Rail

web and app, while Spindogs provides the front end for Traveline Cymru. Hitachi, the primary supplier of the UNO

back end, has entered a contract with SilverRail to purchase their journey planning engine, which is essential for

UNO. To successfully deliver UNO, the contract term must align with Hitachi’s end date of 23/06/2029.

Notice history

2 events · 1 release on Find a Tender · since 16 Mar 2026
  1. Transparency notice published
    16 Mar 2026, 12:31 GMT
    UK5
  2. Contract signature expected
    25 May 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £4,119,6871 award exc. VAT
Awarded toValueDateStatus
SilverRail26 May 2026 – 26 May 2029 · up to 26 May 2030Extensions: one 12 month option to extend£4,119,687—Standstill

Contracting authority & participating public bodies

Transport for Wales Rail Limited (Utility Buyer)

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PVJP-5451-JYWQ 3 Llys Cadwyn, Pontypridd, Wales, cf37 4thContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Silver RailAwarded supplierGB-PPON: PWZJ-8174-DHQG 2 Minton Place, Victoria Road, Bicester, OX26 6QB, Bicester, South East, OX26 6QBContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender