Integrated Community Equipment Service · London Borough of Bromley (Aug 2025)

Community Equipment for older or disabled people provides the gateway to their independence, dignity and self-esteem. Providing appropriate equipment and technology are fundamental components in the whole health and social care system.

Community equipment has the potential to improve the lives of the local population and support Bromley's 'Prevention' agenda. It supports people to remain as independent as possible, for as long as possible. It is also valued by carers, as a key support for their work, and it is central to effective rehabilitation - improving quality of life, reducing morbidity at costs that are very low compared to other forms of healthcare. By providing equipment and support, ICES can help reduce hospital admissions and the need for more expensive care options, ultimately saving costs for health and social care services.

Integrated Community Equipment services (ICES) in LB Bromley are procured through the membership of the London Consortium, which consists of 21 local authorities and is led by the 'Bi-Borough' - Westminster City Council and the Royal Borough of Kensington & Chelsea.

The Integrated Community Equipment Service (ICES) provides equipment to help people live safely and independently at home. This can include simple aids like walking sticks or raised toilet seats, as well as more complex items like beds and hoists. The service encompasses sourcing, purchasing, delivering, installing, collecting, cleaning, recycling, servicing, maintaining, repairing, and storing equipment. ICES aims to prevent hospital admissions and support early hospital discharge.

ICES acquires both standard and specialized equipment to meet individual needs. ICES services ensure the equipment is delivered and set up properly in the user's home.

When equipment is no longer needed, ICES arranges for its collection, cleaning, and either recycling or refurbishment. They also handle the servicing, maintenance, and repair of the equipment to ensure it remains in good working order.