Official UK procurement notice
Insurance and Related Services 2025
Authority: Key Housing Association (Housing)
What is being bought3 lots · detail below
Published requirement descriptionThe Contract is for the provision of general insurance and related services, including
claims handling, loss control services and general
programme maintenance and advice as required by Key Housing Association
commencing 1st June 2025. A full Summary of
Current Cover will be provided with the Invitation to Tender to selected bidders.
Bids are invited from suitably qualified insurance brokers
and direct providers for the entire scope of services. The procurement will follow the
two-stage Competitive with Negotiation Procedure with a pre-qualifying
stage based on completed SPDs and bidders will be selected on the basis of their
capability, capacity and experience to perform the contract.
- Recurrence: Between three or five years, from the date of this notice.
CPV: General liability insurance services · Insurance brokerage services · Insurance services · Liability insurance services · Professional liability insurance services · Property insurance services
Lots and requirements (3)Procurement structure
3 lots · no lot values published · a supplier may bid for at most 3 of them · same evaluation weights on every lotLot #1Insurance for Property, Liability & related Business Interruption risksAwardedRenewal
The scope of the Contract includes the provision of insurance cover, brokerage
services (where applicable), professional advice, claims management and loss
control services for property, legal liabilities and other general insurances as
required by Key Housing Association for a period of three years
commencing 01.06.2025, with the option to extend by up to a further two years
at Key Housing Association's sole discretion. Bids are invited from
suitably qualified and experienced insurance brokers and direct insurers. The
Contract will follow the two-stage Competitive Procedure with Negotiation with
bidders being selected on the basis of the responses contained in the pre
qualifying SPD. Bidders will be expected have the capability, capacity, financial
and economic standing and experience to perform the contract. SPDs must be
completed in full with all relevant information supplied. The Contract will be
awarded on the basis of Most Economically Advantageous Tender, with specific
evaluation criteria detailed within the Invitation To Tender and contract
documents Additional information: A Summary of Key's current insurances will be made available along
with the Invitation to Tender. Bidders are required to submit
the appropriate SPD, completed in full in order to be considered for Stage 2 of
the procurement
Lot #2Insurance and related services associated with Motor Fleet as required by Key Housing AssociationAwardedRenewal
The scope of the Contract includes the provision of insurance cover, brokerage
services (where applicable), professional advice, claims management and loss
control services for motor fleet insurance as
required by Key Housing Association for a period of three years
commencing 01.06.2025, with the option to extend by up to a further two years
at Key Housing Association's sole discretion. Bids are invited from
suitably qualified and experienced insurance brokers and direct insurers. The
Contract will follow the two-stage Competitive Procedure with Negotiation with
bidders being selected on the basis of the responses contained in the pre
qualifying SPD. Bidders will be expected have the capability, capacity, financial
and economic standing and experience to perform the contract. SPDs must be
completed in full with all relevant information supplied. The Contract will be
awarded on the basis of Most Economically Advantageous Tender, with specific
evaluation criteria detailed within the Invitation To Tender and contract documents Additional information: A Summary of Key's current insurances will be made available along
with the Invitation to Tender. Bidders are required to submit
the appropriate SPD, completed in full in order to be considered for Stage 2 of
the procurement
Lot #3Insurance and related services associated with Engineering Inspection and Insurance as required by Key Housing AssociationAwardedRenewal
The scope of the Contract includes the provision of insurance cover, brokerage
services (where applicable), professional advice, claims
management and loss control services for Engineering Inspection and Insurance as required by Key Housing Association for a period of three years commencing 01.06.2025, with the option to extend by up
to a further two years at Key Housing Association's sole
discretion. Bids are invited from suitably qualified and experienced insurance
brokers and direct insurers. The Contract will follow the
two-stage Competitive Procedure with Negotiation with bidders being selected
on the basis of the responses contained in the
pre-qualifying SPD. Bidders will be expected have the capability, capacity,
financial and economic standing and experience to perform the
contract. SPDs must be completed in full with all relevant information supplied.
The Contract will be awarded on the basis of Most
Economically Advantageous Tender, with specific evaluation criteria detailed
within the Invitation To Tender and contract documents. Additional information: A Summary of Key Housing Association’s current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality: 60%
- Cost: 40%
Published award criteria (2)
- Quality: 60
- Cost: 40
- Suitability
As a minimum, you are required to demonstrate:
- you are an insurance broker registered with and regulated by the UK Financial
Conduct Authority or an insurer authorised /and or
regulated by the UK Financial Conduct Authority indicating the types of
insurance/service the bidder is authorised to arrange or provide
(See question 4a of SPD)
- the financial ability and strength to deliver the programme (see question 4b of
SPD)
- the governance arrangements of the bidding organisation and where part of a
larger Group, the title, positioning and legal status of the
bidding organisation within that Group
- the ability to provide social landlords with a choice of insurers and/or options
- a record of successful provision of relevant services to other organisations that
are similar in profile to the contracting authority (see
question 4C1.2 of SPD)
- a skilled and competent service team, being client relationship management,
technical staff, broking/underwriting expertise, claims
managers and risk managers (see question 4C6 of SPD)
- your commitment to delivering quality service to Key Housing Association,
including that provided by any third party contractor
employed by you or by the insurers you propose (see question 4C10 of SPD)
- your ability to demonstrate client satisfaction on at least 3 similar contracts
- commitment to corporate and individual professional development defined by
the CII or similar professional organisation (see questions
4c&4D of SPD)
- Economic & financial standing
See questions at 4B of SPD
Minimum: Minimum level(s) of standards required: (1) All candidates will be required to provide evidence of relevant insurance limits as detailed in the SPD (2) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover o… - Technical & professional ability
See questions at 4C of SPD.
Minimum: Minimum level(s) of standards required: 1) A statement of the bidder's average annual number of staff and managerial staff over the previous 3 years in the part of any Group proposing to deliver the service (2) Details of the educational and professional qualifications of their m… - Technical & professional ability
Bidders must be either an insurance broker registered with and regulated by the UK
Financial Conduct Authority or an insurer
authorised/and or regulated by the UK Financial Conduct Authority indicating the
types of insurance/service the bidder is authorised to
arrange or provide.
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Competitive procedure with negotiation
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · Between three or five years, from the date of this notice.
- First published
- 13 Feb 2025, 16:11 GMT
- Last source update
- 5 Jun 2025, 08:40 BST
- FTS notice number
2025/S 000-030070- Accelerated
Key Housing Association will be undertaking this tender via an accelerated procedure, due to the restricted (and unforeseen) timescales which means it will be unfeasible to run a tender in any longer period.
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04dedbFind a Tender
Publisher note: Bidders should note that for reasons of confidentiality, full Tender specification and supporting information will be made available only to those Bidders that are selected to proceed to the Invitation to Tender Stage. Sufficient detail is provided within this Contract Notice and within the SPD to enable the Bidder to decide whether to participate in this process. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at www.publiccontractsscotland.gov.uk The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in procurement/ A summary of the expected community benefits has been provided as follows: Information will be included in the Invitation to Tender at the next stage of the process. Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=790148 NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=790148. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:790148) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=790148 (SC Ref:800757)
How it was run
Official notice- Submission deadline
- 28 Feb 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
28 Feb 2025 → 5 Jun 2025 · 4 dates- Submission deadline28 Feb 2025, 12:00 GMT
- Invitations to tender expected3 Mar 2025
- Bids must remain valid until3 Mar 2025, 23:59 GMT
- Notice published5 Jun 2025, 08:40 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete5 Jun 2025, 08:40 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Insurance for Property, Liability & related Business Interruption risks1 award | |||
| Zurich | £1,020,000 † | — | Awarded |
| Lot 2 · Insurance and related services associated with Motor Fleet as required by Key Housing Association1 award | |||
| Zurich | £90,000 † | — | Awarded |
| Lot 3 · Insurance and related services associated with Engineering Inspection and Insurance as required by Key Housing Association1 award | |||
| Zurich | £30,000 † | — | Awarded |
Contracts
Insurance for Property, Liability & related Business Interruption risks · Zurich
- Signed
- 1 Jun 2025
- Value
- £1,020,000
- Status
- active
Insurance and related services associated with Motor Fleet as required by Key Housing Association · Zurich
- Signed
- 1 Jun 2025
- Value
- £90,000
- Status
- active
Insurance and related services associated with Engineering Inspection and Insurance as required by Key Housing Association · Zurich
- Signed
- 1 Jun 2025
- Value
- £30,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Insurance for Property, Liability & related Business Interruption risks | 4bids · 4 electronic | 0 | — | — |
| 2 · Insurance and related services associated with Motor Fleet as required by Key Housing Association | 3bids · 3 electronic | 0 | — | — |
| 3 · Insurance and related services associated with Engineering Inspection and Insurance as required by Key Housing Association | 3bids · 3 electronic | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Glasgow Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- ZurichAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.