Ingres Database Subscription/PRO/2025

{
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        "country": "GB",
        "locality": "Milton Keynes",
        "postalCode": "MK7 6AA",
        "countryName": "United Kingdom",
        "streetAddress": "Walton Hall"
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        "locality": "London",
        "postalCode": "EC4N 6AF",
        "countryName": "United Kingdom",
        "streetAddress": "Cannon Place, 78 Cannon Street"
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  "language": "en",
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      "id": "1",
      "title": "Ingres Database Subscription",
      "value": {
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        "currency": "GBP",
        "amountGross": 6766261
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        "startDate": "2025-11-30T00:00:00+00:00"
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      "status": "active",
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          "url": "https://www.find-tender.service.gov.uk/Notice/005522-2026",
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          "datePublished": "2026-01-21T17:28:34Z"
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      "dateSigned": "2025-11-29T00:00:00+00:00",
      "agreedMetrics": [
        {
          "id": "1",
          "title": "KPI 1 – Compliance with Actian Severity / Response Time Targets",
          "description": "Scope:\nAll Incidents relating to Ingres that are logged by The Open University with Actian Support, where the Supplier is providing support.\nMetric:\nFor each such Incident during the Reporting Period:\n1. The severity level, applicable support level and corresponding target initial response time are determined in accordance with the Actian Support Policies.\n2. An Incident is counted as “On Target” if Actian provides the initial response within the applicable target initial response time defined in the Actian Support Policies.\nTarget:\nAt least 95% of Incidents in each Reporting Period are “On Target”.\nService hours for KPI 1 are as defined in the Actian Support Policies for the applicable product and support level.",
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        {
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        "currency": "GBP",
        "amountGross": 3500000
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  "date": "2025-11-19T12:04:41Z",
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