Find a TenderAwardedContract award notice
Published 20 Oct 2025, 17:02 BST

Official UK procurement notice

Information Systems Services Framework Agreement

Official notice

Authority: Northern Powergrid (Northeast) plc (Public body)·On behalf of: Northern Powergrid Limited

Framework agreement10 lotsServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Framework ceiling (notional)£455,000,000total for 10 lots · framework ceiling, not attributable revenue
Submissions closed 8 Dec 2025awarded 16 Oct 2026
Awarded to Tata Consultancy Services Ltd +3 more7 awards
Framework period 3 yrsends 30 Apr 2029 · up to 30 Apr 2034 with extensions · starts 1 May 2026

What is being bought10 lots · detail below

Published requirement description

Northern Powergrid is looking to establish an Information System Services Framework Agreement that will deliver all regulated business digital, cyber, and managed service requirements across the following ten Lots:

  1. Infrastructure Operations
  2. Application Operations
  3. End User Computing
  4. Cyber Operations
  5. Service Integration
  6. Oracle
  7. Technical Services
  8. Transformation Services
  9. Platform Engineering
  10. Testing Services

Lots 1 to 6 (inclusive) are "business as usual" managed services.

Lots 7 to 10 (inclusive) are future requirements that are required to respond to our evolving industry.

  • The authority expects to re-tender this requirement around 1 Apr 2033, 23:59 BST.
  • How the procedure runs: This is a two-stage procedure. 1. Procurement Specific Questionnaire including a Confidentiality Agreement. 2. Invitation to Negotiate. Further detail in relation to the requirements can be found in the documents available from the eTendering Portal.

CPV: IT services: consulting, software development, Internet and support

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Framework period
3 yrs · up to 8 yrs from 1 May 2026
Published description of the framework

For Lots 1 to 7 (inclusive) a contract will be awarded to the most advantageous tender per Lot.

For Lots 8 to 10 (inclusive) contracts will be awarded to all bidders that meet the award criteria per Lot. Future requirements will be called off under the framework agreement via either direct awards or mini competitions.

Lots and requirements (10)Procurement structure

10 lots · all with a published value · evaluation weights differ by lot

Every one of these 2 lots carries the same published figure, £895,903: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Infrastructure OperationsAwardedRenewal 3 yrsPublished value£18,640,155

The source published no individual description for this lot.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensionsValue: £18,640,155 exc. VAT · £22,368,186 inc. VAT
Delivery: UK
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #2Application OperationsAwardedRenewal 3 yrsPublished value£19,747,491

The source published no individual description for this lot.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensionsValue: £19,747,491 exc. VAT · £23,696,989 inc. VAT
Delivery: UK
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #3End User ExperienceAwardedRenewal 3 yrsSMEPublished value£12,272,973

The source published no individual description for this lot.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensionsValue: £12,272,973 exc. VAT · £14,727,568 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #4Cyber OperationsAwardedRenewal 3 yrsSMEPublished value£6,690,155

The source published no individual description for this lot.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensionsValue: £6,690,155 exc. VAT · £8,028,186 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #5Service IntegrationAwardedRenewal 3 yrsSMEPublished value£4,863,050

The source published no individual description for this lot.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensionsValue: £4,863,050 exc. VAT · £5,835,660 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #6OracleAwardedRenewal 3 yrsSMEPublished value£11,437,500

The source published no individual description for this lot.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensionsValue: £11,437,500 exc. VAT · £13,725,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #7Technical ServicesAwardedRenewal 3 yrsSMEceiling above

The source published no individual description for this lot.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensions
Delivery: UKEligibility: SME eligible
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #8Transformation ServicesRenewal 3 yrsSMEPublished value£300,745,949

Provision of transformation services including but not limited to programme and project delivery services, technical delivery services, system integration, and data/business analysis.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensionsValue: £300,745,949 exc. VAT · £360,895,138 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #9Platform EngineeringRenewal 3 yrsSMEPublished value£3,045,174

Provision of platform engineering services including but not limited to platform engineering and automation, cloud and hybrid integration, developer enablement, development, security & operations and compliance, Observability and reliability engineering, and platform operations and continuous improvement.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensionsValue: £3,045,174 exc. VAT · £3,654,209 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Lot #10Testing ServicesRenewal 3 yrsSMEceiling above

Provision of testing services including but not limited to test service set-up and governance, functional testing services, performance and load testing, integration testing, data testing services, and compatibility testing.

Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2034 with extensions
Delivery: UKEligibility: SME eligible
Extensions: There will be a requirement to procure additional services that are not identified by the contract award date. · The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 45–65 points depending on the lot; most lots put it at 65 points.
  • “Information Systems Services Framework Agreement” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Apr 2033
First published
20 Oct 2025, 17:02 BST
Last source update
16 Oct 2026, 15:21 BST
Award evaluation window
Submission end – 1 May 2026
Authority reference
NPg25300
FTS notice number
2025/S 000-066869
Latest notice
Contract award notice (UK6)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05d028 Find a Tender
How it runs

This is a two-stage procedure.

  1. Procurement Specific Questionnaire including a Confidentiality Agreement.
  2. Invitation to Negotiate.

Further detail in relation to the requirements can be found in the documents available from the eTendering Portal.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Requests to participate (first stage)
8 Dec 2025, 23:59 GMT
Appointment period ends
8 Dec 2025, 23:59 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The Procurement Specific Questions and Invitation to Negotiate will be published via Northern Powergrid's eTendering Tool, Jaggaer.

northernpowergrid.tlb.app.jaggaer.com ↗

Suppliers need to register a supplier account in order to access Northern Powergrid’s procurement opportunities. Click on the “How to Register” button on the Jaggaer home screen for further guidance.

Timeline

20 Oct 2025 → 27 Oct 2026 · 7 dates
  1. Tender notice published365 days ago
    20 Oct 2025, 17:02 BST
  2. Admission / appointment period ends315 days ago · period end, not a bid countdown
    8 Dec 2025, 23:59 GMT
  3. Contract starts172 days ago
    1 May 2026, 00:00 BST
  4. Award decision expected by171 days ago
    1 May 2026, 23:59 BST
  5. Assessment summaries sent4 days ago
    16 Oct 2026, 00:00 BST
  6. Latest notice published4 days ago
    16 Oct 2026, 15:21 BST
  7. Today
    20 Oct 2026
  8. Standstill endsin 8 days
    27 Oct 2026, 23:59 GMT

Notice history

6 events · 4 releases on Find a Tender · since 20 Oct 2025
  1. Tender notice published
    20 Oct 2025, 17:02 BST
    UK4
  2. Tender notice published
    24 Oct 2025, 12:07 BST
    UK4
  3. Tender notice published
    13 Nov 2025, 17:03 GMT
    UK4
  4. Contract award notice published
    16 Oct 2026, 15:21 BST
    UK6
  5. Status changed to complete
    16 Oct 2026, 15:21 BST
  6. Contract signature expected
    28 Oct 2026, 23:59 GMT
    scheduled
Routine re-releases (4)
  • 2025-10: 1 release · 20 Oct 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awarded toValueDateStatus
Lot 1 · Infrastructure Operations1 award
Tata Consultancy Services LtdInformation Systems Services Framework Agreement Lot 1 - Infrastructure Operations28 Oct 2026 – 28 Oct 2029 · up to 28 Oct 2034Extensions: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years. · Options: The right to additional purchases while the contract is valid.£7,266,48616 Oct 2026standstill to 27 Oct 2026Standstill
Lot 2 · Application Operations1 award
Tata Consultancy Services LtdNPg25300 - Information Systems Services Framework Agreement Lot 228 Oct 2026 – 28 Oct 2029 · up to 28 Oct 2034Extensions: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years. · Options: The right to additional purchases while the contract is valid.£9,186,53416 Oct 2026standstill to 27 Oct 2026Standstill
Lot 3 · End User Experience1 award
I.T. PROFESSIONAL SERVICES LIMITEDInformation Systems Services Framework Agreement Lot 328 Oct 2026 – 28 Oct 2029 · up to 28 Oct 2034Extensions: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years. · Options: The right to additional purchases while the contract is valid.£10,612,80016 Oct 2026standstill to 27 Oct 2026Standstill
Lot 4 · Cyber Operations1 award
EXPLEO UK LIMITEDSMEInformation Systems Services Framework Agreement Lot 428 Oct 2026 – 28 Oct 2029 · up to 28 Oct 2034Extensions: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years. · Options: The right to additional purchases while the contract is valid.£4,144,00016 Oct 2026standstill to 27 Oct 2026Standstill
Lot 5 · Service Integration1 award
Mastek (UK) LtdInformation Systems Services Framework Agreement Lot 528 Oct 2026 – 28 Oct 2029 · up to 28 Oct 2034Extensions: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years. · Options: The right to additional purchases while the contract is valid.£4,064,39616 Oct 2026standstill to 27 Oct 2026Standstill
Lot 6 · Oracle1 award
supplier not published—16 Oct 2026Awarded
Lot 7 · Technical Services1 award
supplier not published—16 Oct 2026Awarded

Contracting authority & participating public bodies

2 public bodies on the notice

Northern Powergrid (Northeast) plc

Contracting authorityPrivate utility GB-COH: 02906593 Lloyds Court 78 Grey Street, Newcastle upon Tyne, North East, NE1 6AFContact name, email, phone

Other public bodies

  • Northern Powergrid LimitedProcess contact pointProcuring entityNorthern Powergrid Group Company that will run the procurement event and enter into contract with the successful bidders.GB-COH: 03271033 Newcastle upon Tyne, North EastContact name, email, phone

Framework contractors & participating bidders

4 commercial parties on the notice
  • Expleo UK LimitedFramework contractorGB-COH: 01147167 Club Street Bamber Bridge Preston, Lancashire, North West, PR5 6FNContact email
  • IT Professional Services LimitedFramework contractorGB-COH: 03930001 Angel House, Unit 5, Drum Industrial Estate, Chester Le Street, North East, DH2 1AQContact email
  • Mastek UK LimitedFramework contractorGB-COH: 02731277 100 Brook Drive Green Park, Reading, South East, RG2 6UJContact email
  • Tata Consultancy Services LtdFramework contractorGB-COH: 08055387 Floor 9, 10 East Road, London, London, N1 6ADContact email

Official documents & specifications (11)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: A suite of documents will be made availble to suppliers via the Procurement Specific Questions and Invitation to Negotiate in the eTendering Tool.

Notices published for this procedure

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