Official UK procurement notice
Information, Advice and Guidance Service
Authority: Information, Advice and Guidance Service
What is being bought
Published requirement descriptionThe London Borough of Croydon (‘the Council") is seeking to engage providers for the provision of Information, Advice and Guidance. The aim of a universal IAG service in Croydon is to improve and protect people’s wellbeing, prevent problems from worsening and turning into crises, and reduce residents’ need for other services. The Service will do this by providing high quality, free, independent, impartial and confidential advice, open to all Croydon residents across a range of topics. The Provider will offer services to include:
- General, accredited information and advice
- General casework
- Specialist casework
- Advocacy
- Research and campaigns work
- Financial capability work
- Digital training
- Volunteering opportunities
- Legal advice Subject areas covered include but are not limited to:
- Welfare benefits
- Debt and money management
- Housing and Homelessness
- Employment issues
- Immigration
- Discrimination The full scope of the contract requirements are provid
CPV: Health and social work services · Other community, social and personal services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£975,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 85%
- Price: 15%
- Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 30 Sept 2024, 11:19 BST
- Last source update
- 30 Sept 2024, 11:19 BST
- Award evaluation window
- 30 Oct 2024 – …
- Authority reference
LBC/TN/344- FTS notice number
2024/S 000-031146- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04a410Find a Tender
- Review procedure
Review procedures are as set out in the Public Contract Regulations 2015 and are timelimited. Any proceedings must be brought in the High Court of England and Wales.
How it was run
Official noticeTender documents are also served through a separate tool: https://in-tendhost.co.uk/croydontenders ↗
- Submission deadline
- 30 Oct 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 30 Oct 2024, 12:00 GMT
Timeline
30 Sept 2024 → 30 Oct 2024 · 3 dates- Notice published30 Sept 2024, 11:19 BST
- Submission deadline30 Oct 2024, 12:00 GMT
- Bids opened30 Oct 2024, 12:00 GMT
Contracting authority & participating public bodies
Dispute resolution & review bodies
- HM Courts and Tribunal ServiceReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria