Official UK procurement notice
Information Advice and Guidance (IAG) Service on the Isle of Wight
Authority: Isle of Wight NHS Trust (Central government)
What is being bought
Published requirement descriptionThe Authority invites response to this Invitation to Tender (ITT) from suitably qualified suppliers ("Suppliers") for the delivery of an Information, Advice and Guidance (IAG) Service on the Isle of Wight.
The Authority and its partners are committed to providing a universal, high quality, consistent and integrated Information Advice and Guidance (IAG) service that supports the Islands Poverty Reduction Strategy 2024-2029 aims and objectives. This service will play an important role in promoting wellbeing, improving wellbeing and protecting wellbeing, aligned to the poverty reduction strategy in providing coordinated and community approaches to tackle this. Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support to protect their wellbeing and to live independently. Good information should help people to make informed choices, enable them to take control and help individuals, families, and carers to maintain their abilities, skills, independence and community resilience well into the future. This service is designed to be outcome focused, to encourage suppliers to develop flexible and innovative approaches to delivery of the IAG service to the local community across the Isle of Wight.
The overall annual budget for this Tender is up to the value of £186k (exc. VAT).
The contract period is from 1st April 2026 until 31st March 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.
CPV: Health services · Social work and related services
How this framework works
From the published notice- Bids received
- 2 bids received
- Framework period
- 3 yrs · up to 5 yrs from 1 Mar 2026
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£930,000
- Economic & financial standing
Financial, Health and Safety, and Insurance
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price
- Quality
- Economic & financial standing
Financial, Health and Safety, and Insurance
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
- “Information Advice and Guidance (IAG) Service on the Isle of Wight” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 7 Oct 2025, 15:20 BST
- Last source update
- 10 Feb 2026, 12:26 GMT
- Award evaluation window
- Submission end – 30 Jan 2026
- Authority reference
DN799218- FTS notice number
2025/S 000-079468- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a9b6Find a Tender
How it was run
Official notice- Appointment period ends
- 6 Jan 2026, 14:00 GMT
- Clarification deadline
- 19 Dec 2025, 12:00 GMT
- Electronic submission
- Allowed
- Accepted languages
- en
Please use www.procontract.due-north.com ↗ reference DN799218
Timeline
7 Oct 2025 → 1 Mar 2026 · 11 dates- Planning notice published386 days ago7 Oct 2025, 15:20 BST
- Market engagement364 days ago29 Oct 2025, 23:59 GMT
Looking for supplier feedback in the form of responses to Questionnaire which will be
available on ProContract, procontract.due-north.com/Advert ↗
Reference: DN791118
- Next notice expected362 days ago31 Oct 2025, 23:59 GMT
- Tender notice published329 days ago3 Dec 2025, 16:10 GMT
- Clarification questions by313 days ago19 Dec 2025, 12:00 GMT
- Admission / appointment period ends295 days ago · period end, not a bid countdown6 Jan 2026, 14:00 GMT
- Award decision expected by271 days ago30 Jan 2026, 23:59 GMT
- Assessment summaries sent268 days ago3 Feb 2026
- Latest notice published260 days ago10 Feb 2026, 12:26 GMT
- Standstill ends258 days ago12 Feb 2026, 23:59 GMT
- Contract starts242 days ago1 Mar 2026
Notice history
11 events · 5 releases on Find a Tender · since 7 Oct 2025- Preliminary market engagement notice published7 Oct 2025, 15:20 BSTUK2
- Preliminary market engagement notice published24 Oct 2025, 13:25 BSTUK2
- Tender notice published3 Dec 2025, 16:10 GMTUK4
- Published value updated to £930,0003 Dec 2025, 16:10 GMTwas £775,000
- Status changed to active3 Dec 2025, 16:10 GMT
- Procurement method changed3 Dec 2025, 16:10 GMT
- Deadline published: 6 Jan 2026, 14:00 GMT3 Dec 2025, 16:10 GMT
- Contract award notice published3 Feb 2026, 17:40 GMTUK6
- Status changed to complete3 Feb 2026, 17:40 GMT
- Procurement termination notice published10 Feb 2026, 12:26 GMTUK12
- Contract signature expected25 Mar 2026, 23:59 GMTscheduled
Published amendments (1)
Deadline for submissions has been extended due to clarifications.
Routine re-releases (5)
- 2025-10: 2 releases · 7 Oct 2025, 24 Oct 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Citizens Advice Isle of WightVCSE1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: The Contract includes the option to extend for up to a further 24 months at the sole discretion of the Authority | £930,000 | 3 Feb 2026 | CancelledThe Council has taken the decision to abandon the current Procurement process due to the removal of the Household Support Fund, and the development work underway in relation to the Crisis Resilience Fund. Going forward, in house delivery will enable the Council to refocus the IAG offer to mirror the Crisis Resilience Fund requirements and promote a more independence and resilience-based approach to supporting our local communities. |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders · 4 at stage one | 2 | 0 | — |
Contracting authority & participating public bodies
Framework contractors & participating bidders
1 commercial party on the notice- ISLE OF WIGHT CITIZENS ADVICE BUREAUFramework contractor
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender