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Published 15 Mar 2024, 07:46 GMT

Official UK procurement notice

Independent Supported Living Service for Adults with High Level Needs Flexible Framework

Official notice

Authority: South Tyneside Council (Local council)

Framework agreement2 lotsServicesOpen procedure
Sectors: Health & Social Care (85) Delivery: North East (UKC22)
Framework ceiling (notional)£124,000,000total for 2 lots · framework ceiling, not attributable revenue
Submission deadline 30 Jun 202812:00 BST · 617d 5h left
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

The purpose of this Flexible Framework Agreement (FFA) is to create a list of Providers who can offer high quality independent supported living services for adult with high level care and support needs.

In order to deliver this Contract, you will be required to evidence that you hold current CQC registration for the provision of Personal Care for the particular client group you are bidding for and have a proven track record of delivering similar services.

The Council is creating this FFA without restrictions to the number of Providers who can join, only that they meet all the requirements of the application process and Service Specification.

The Flexible Framework Agreement (Contract) will be an open framework for new applications every three months throughout the duration of the Contract to give Providers the opportunity to join the FFA during its life.

The Contract consists of 2 Lots:

Lot 1 - Learning Disabilities and / or Neurodevelopmental Disorders

Lot 2 - Mental Health Needs

Applicants may apply for one or both lots.

Suppliers will be required to express interest in this opportunity on the NEPO ProContract system. If not already registered on ProContract please register at the following link: procontract.due-north.com ↗. Suppliers will then be granted access to the application documentation - Project Number DN714950. Please note that registering on ProContract and expressing interest does not mean that you have bid for the tender - once the above steps are complete you will be required to complete and submit the flexible framework application documentation.

CPV: Health and social work services

How this framework works

From the published notice
Bids received
31 bids received · 16 suppliers appointed

Lots and requirements (2)Procurement structure

2 lots · all with a published value
Lot #1Learning disabilities and / or Neurodevelopmental DisordersPublished value£90,000,000

Provision of independent supported living services to people with a learning disability and / or neurodevelopmental disorders. Additional information: The initial framework period is 48 months, with the option to extend by 2 x 24 month periods commencing 1 July 2024.

Delivery: North East · Borough of South Tyneside
85000000 Health and social work services
Lot #2Mental Health NeedsPublished value£34,000,000

Independent Supported Living services for people with mental health needs. Additional information: The initial framework will be for 48 months, with the option to extend by 2 x 24 months, commencing 1 July 2024.

Delivery: North East · Borough of South Tyneside
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

The application process will assess the organisation's ability to meet the Council's basic requirements, to understand as much as possible about the organisation and how they operate and to assess their ability to deliver the Service Specification. Precise details of the assessment process is set out in the Application Pack.

Applicants must pass the application process to be placed on the Flexible Framework Agreement (FFA) List. Once on the FFA List the Council will call-off contracts in line with the Framework Terms and Conditions.

Shortlisting
The Council is creating flexible framework without restrictions to the number of Providers who can join, only that they meet all the requirements of the application process and Service Specification. The flexible framework will allow Providers to apply for one or more Lots they want to be considered for. Providers will have the opportunity to join the framework during its life. In addition, Providers appointed to the flexible framework will be able to apply for additional Lots during its life. The flexible framework is an open opportunity and Providers may submit applications to join the flexible framework at any time over the duration of the framework. The Council will close the opportunity every 3 months and download and evaluate submitted applications. The framework will then immediately reopen for a further period of 3 months. This process will be repeated for the duration of the framework. The first round of applications closes at 12 noon on 19 April 2024.
What this means for your bid
  • “Independent Supported Living Service for Adults with High Level Needs…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
15 Mar 2024, 07:46 GMT
Last source update
29 Jul 2025, 13:51 BST
Authority reference
S8655
FTS notice number
2025/S 000-043874
Classification (CPV)
Health and social work services
Delivery area
North East (UKC22)
Official registry OCID
ocds-h6vhtk-0448d8 Find a Tender
Contract terms
Performance terms

In order to deliver this contract, you will be required to hold current CQC registration for the provision of Personal Care for the particular client group you are bidding for and have a proven track record of delivering similar services.

Review and risk notes
Review procedure

South Tyneside Council

Publisher note: This award relates to the initial round of submissions for this open framework. This framework is opened and closed every 3 months with the intention to attract as many suppliers as can meet the selection and award requirements, as such it is difficult to estimate how much business each supplier will win under this framework and therefore the £value to each supplier.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
30 Jun 2028, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Login ↗

Timeline

29 Jul 2025 → 30 Jun 2028 · 2 dates
  1. Notice published
    29 Jul 2025, 13:51 BST
  2. Today
    22 Oct 2026
  3. Admission / appointment period endsperiod end, not a bid countdown
    30 Jun 2028, 12:00 BST

Notice history

1 event · 5 releases on Find a Tender
  1. Status changed to complete
    2 Aug 2024, 10:40 BST
Published amendments (3 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.1.4II.1.4 The Flexible Framework Agreement (Contract) will be an open framework for new applications every three months throughout the duration of the Contract to give Providers the opportunity to join the FFA during its life. III.1.4 The flexible framework is an open opportunity and Providers may submit applications to join the flexible framework at any time over the duration of the framework. The C…II.1.4 The Flexible Framework Agreement (Contract) will be an open framework for new applications every three months for the first year of operation. Following the quarterly opening of applications on 1 May 2025, applications will be opened every 6 months with the next opening being 1 November 2025 then 1 May and 1 November thereafter for the duration of the Contract to given Providers the opport…
—TextFramework Term · II.2.14The initial framework period is 48 months, with the option to extend by 2 x 24 month periods commencing 1 July 2024.The flexible framework has been extended to 23 February 2029 with no provision to further extend. This is in line with the Procurement Act 2023 Transitional Arrangements

The Council has a new e-procurement solution and Suppliers will now be required to express interest in this opportunity on the Open E-Procurement system. If not already registered on Open please register, free of charge, at the following link: https://open-uk.org/. Suppliers will then be granted access to the application documentation - Project Number # OPEN2024233. Please note that registering on…

This Corrigendum is to change the frequency of the opening of applications. Applications were opened every 3 months during the first year of the FFA. With immediate effect, the opening of applications will take place 6 monthly.

1 amendment published without a description.

Routine re-releases (5)
  • 2024-08: 1 release · 2 Aug 2024
  • 2024-03: 1 release · 15 Mar 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 16admitted to the panel · see the list ↓
Bids received 31
Contracts signed 16latest 1 Jul 2024

16 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 16 of these contracts carry the same published figure, £2,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Ashdown Care Homes Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Lifeways Community Care Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Potential Ltd trading as Potens

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Rethink Trading Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Sunderland Home Care Associates (20-20) Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Saint John of God Hospitaller Services

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • St Anne's Community Services

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • United Response Services Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Be Caring Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Community Integrated Care

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Coquet Trust

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Creative Support Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Dimensions Personalised Support Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Essential Care and Support

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Flexible Support Options Ltd

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

  • Inspired Care Ltd trading as Cura Care

    Signed
    1 Jul 2024
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
31bids · 31 electronic———

Contracting authority & participating public bodies

South Tyneside Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall,Westoe Road, SOUTH SHIELDS, North East, NE332RLContact name, email, phone Published organisation website ↗

Framework contractors & participating bidders

16 commercial parties on the notice
  • Ashdown Care Homes LtdFramework contractorGB-COH: 04779830 5 Ladyrigg, Ponteland, Newcastle upon Tyne, North East, NE20 9QS
  • Be Caring LtdFramework contractorGB-COH: 05367714 3rd Floor Arden House, Regent Centre, Gosforth, Newcastle upon Tyne, North East, NE3 3LZ
  • Community Integrated CareFramework contractorGB-COH: 02225727 2 Old Market Court, Miners Way, Widnes, North West, WA87SP
  • Coquet TrustFramework contractorGB-COH: 06251078 Coquet House, Queensway South, Gateshead, North East, NE11 0ED
  • Creative Support LtdFramework contractorGB-CHC: 27440R Wellington House, 131 Wellington Road South, Stockport, North West, SK1 3TS
  • Dimensions Personalised Support LtdFramework contractorGB-COH: 11596744 Ground Floor, Building 1230, Arlington Business Park, Theale, Reading, South East, RG7 4SA
  • Essential Care and Support LtdFramework contractorGB-COH: 04946148 Suite 22, The Globe Centre, St James Square, Accrington, North West, BB5 0RE
  • Flexible Support Options LtdFramework contractorGB-COH: 07920625 2nd Floor Adelphi Chambers, 20 Shakespeare Street, Newcastle upon Tyne, North East, NE1 6AQ
  • Inspired Care LtdFramework contractorGB-COH: 07972371 Unit 5 Woodstock Way, Boldon Business Park, Boldon Colliery, North East, NE35 9PF
  • Lifeways Community Care LtdFramework contractorGB-COH: 04126127 No. 2 The Square, Birchwood Boulevard, Warrington, North West, WA3 7QY
Show 6 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.