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Published 23 May 2022, 16:29 BST

Official UK procurement notice

Independent Support Service for Complainants, Witnesses and their Families

Official notice

Authority: General Medical Council (GMC) (Local council)

ServicesOpen procedure
Sectors: Health & Social Care (85) Delivery: UK
Budget not disclosedValue not published
Submissions closed 24 Jun 2022

What is being bought

Published requirement description

We need an independent and confidential Independent Support Service (ISS) to provide emotional support by telephone to complainants, witnesses and their families who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant engagement, confidence and satisfaction. The independence and confidentiality of the service from the GMC is key.

CPV: Guidance and counselling services

The lotProcurement structure

single lot · no lot value published
Lot #1Renewal
Delivery: UK
Extensions: Three additional periods of 1 year each.Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
23 May 2022, 16:29 BST
Last source update
23 May 2022, 16:29 BST
Award evaluation window
24 Jun 2022 – …
Authority reference
GMC1583
FTS notice number
2022/S 000-013913
Classification (CPV)
Guidance and counselling services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-033cfe Find a Tender

Publisher note: NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=226379. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (MT Ref:226379)

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Submission deadline
24 Jun 2022, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
24 Jun 2022, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

23 May 2022 → 24 Jun 2022 · 3 dates
  1. Notice published
    23 May 2022, 16:29 BST
  2. Submission deadline
    24 Jun 2022, 12:00 BST
  3. Bids opened
    24 Jun 2022, 12:00 BST

Contracting authority & participating public bodies

General Medical Council (GMC)

Contracting authorityLocal CouncilBody governed by public lawMedical Regulator 3 Hardman Street, Manchester, UK, M3 3AWContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.