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Find a TenderAwardedContract details notice
Published 27 Aug 2025, 11:33 BST

Official UK procurement notice

Income Management Solution · UK public procurement notice

Official notice

Authority: Believe Housing Limited

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Software Packages & ERP (48)Financial and insurance services (66) Delivery: North East (UKC14)
Published estimate£833,333≈ £278k / year · £1,000,000 inc. VAT · 1 value update38.5% below published estimate
Submissions closed 23 Dec 2025awarded 30 Jan 2026
Awarded to Access Paysuite Ltd
Contract term 3 yrsends 29 Sept 2029 · up to 29 Sept 2031 with extensions · starts 30 Sept 2026

What is being bought

Published requirement description

Payment Management Systems - ITT

  • The authority expects to re-tender this requirement around 22 Oct 2028, 00:59 BST.

CPV: Corporate finance and venture capital services · Financial consultancy services · Financial consultancy, financial transaction processing and clearing-house services · Financial information systems · Financial systems software package · Financial transaction processing and clearing-house services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£833,333
Contract period: 30 Sept 2026 – 29 Sept 2029 (3 yrs) · up to 29 Sept 2031 with extensionsValue: £833,333 exc. VAT · £1,000,000 inc. VAT
Delivery: North EastEligibility: SME eligible
Extensions: up to 2 years on up to one occasion
48442000 Financial systems software package48812000 Financial information systems66122000 Corporate finance and venture capital services66170000 Financial consultancy, financial transaction processing and clearing-house services66171000 Financial consultancy services66172000 Financial transaction processing and clearing-house services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Full details available from https://in-tendhost.co.uk/believehousing/aspx/home

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 22 Oct 2028
First published
27 Aug 2025, 11:33 BST
Last source update
21 Apr 2026, 09:46 BST
Award evaluation window
Submission end – 16 Feb 2026
Authority reference
believe-2024 313
FTS notice number
2025/S 000-076080
Latest notice
Contract details notice (UK7)
Classification (CPV)
Corporate finance and venture capital servicesFinancial consultancy servicesFinancial consultancy, financial transaction processing and clearing-house servicesFinancial information systemsFinancial systems software packageFinancial transaction processing and clearing-house services
Delivery area
North East (UKC14)
Official registry OCID
ocds-h6vhtk-058e6a Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
23 Dec 2025, 12:00 GMT
Clarification deadline
16 Dec 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/believehousing/aspx/… ↗

Timeline

27 Aug 2025 → 30 Sept 2026 · 11 dates
  1. Planning notice published
    27 Aug 2025, 11:33 BST
  2. Market engagement
    5 Sept 2025, 23:59 BST

    Please complete Questionnaire - 11 questions. Please use document provided.

    Deadline is 12noon on 05/09/2025

  3. Next notice expected376 days ago
    10 Oct 2025, 23:59 BST
  4. Tender notice published334 days ago
    21 Nov 2025, 14:26 GMT
  5. Clarification questions by309 days ago
    16 Dec 2025, 12:00 GMT
  6. Submission deadline302 days ago
    23 Dec 2025, 12:00 GMT
  7. Assessment summaries sent265 days ago
    30 Jan 2026
  8. Standstill ends253 days ago
    10 Feb 2026, 23:59 GMT
  9. Award decision expected by247 days ago
    16 Feb 2026, 23:59 GMT
  10. Latest notice published183 days ago
    21 Apr 2026, 09:46 BST
  11. Contract starts22 days ago
    30 Sept 2026, 00:00 BST

Notice history

11 events · 5 releases on Find a Tender · since 27 Aug 2025
  1. Preliminary market engagement notice published
    27 Aug 2025, 11:33 BST
    UK2
  2. Preliminary market engagement notice published
    28 Aug 2025, 16:34 BST
    UK2
  3. Tender notice published
    21 Nov 2025, 14:26 GMT
    UK4
  4. Published value published: £833,333
    21 Nov 2025, 14:26 GMT
  5. Status changed to active
    21 Nov 2025, 14:26 GMT
  6. Procurement method changed
    21 Nov 2025, 14:26 GMT
  7. Deadline published: 23 Dec 2025, 12:00 GMT
    21 Nov 2025, 14:26 GMT
  8. Contract award notice published
    30 Jan 2026, 15:08 GMT
    UK6
  9. Status changed to complete
    30 Jan 2026, 15:08 GMT
  10. Contract signature expected
    23 Feb 2026, 23:59 GMT
    scheduled
  11. Contract details notice published
    21 Apr 2026, 09:46 BST
    UK7
Published amendments (1)

Engagement Process Description: amended deadline for submissions from 05/08/2025 to 05/09/2025

Routine re-releases (5)
  • 2025-08: 2 releases · 27 Aug 2025, 28 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £512,7751 award exc. VAT
Bids received 3
Named bidders 3published on the award notice
Contracts signed 1latest 16 Mar 2026
Awarded toValueDateStatus
Access Paysuite Ltd30 Sept 2026 – 29 Sept 2029 · up to 29 Sept 2031Extensions: Up to 2 years on up to one occasion.£512,77530 Jan 2026Awarded

Contracts

  • Income Management Solution · Access Paysuite Ltd

    Signed
    16 Mar 2026
    Value
    £512,775
    Period
    30 Sept 2026 – 29 Sept 2029 · up to 29 Sept 2031 with extensions
    Status
    active
    Extensions
    Up to 2 years on up to one occasion.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

BELIEVE HOUSING LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: RS008076 Coast House, Spectrum 4, Spectrum Business Park, Seaham, North East, SR7 7TTContact name, email

Bidders & participating suppliers

3 commercial parties on the notice · 1 awarded
  • Access UK LimitedAwarded supplierGB-COH: 04595169 Armstrong Building Oakwood Drive,, Loughborough, East Midlands, LE11 3QFContact email
  • Key IVR LimitedBidder / tendererGB-COH: 06512297 8 Durham Lane, Doncaster, Yorkshire & Humber, DN3 3FE
  • allpay LimitedBidder / tendererGB-COH: 02933191 Fortis Et Fides, Whitestone Business Park, Hereford, West Midlands, HR1 3SE

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure