Official UK procurement notice
IMS3 Contract for the Provision of Information Management Services
Authority: Department of Health & Social Care (Central government)
In February 2021, DHSC launched a competitive procedure with negotiation procurement exercise for a replacement provider of the IMS3 service. This exercise is on track and DHSC expect to award the Contract within expected timescales (with the assumption that the negotiation phase is not invoked).
What is being bought
Published requirement descriptionNo description was published on the notice. See the official documents.
CPV: IT services: consulting, software development, Internet and support
How this framework works
From the published notice- Framework period
11 yrs 9 mo from 16 Jan 2012, The Department has undertaken a procurement exercise to replace this service (with IMS4) and as a contingency is now further extending the agreement by 9 months for the purposes of orderly transition and exit.
The lotProcurement structure
single lot · no lot value publishedLot #1In February 2021, DHSC launched a competitive procedure with negotiation procurement…
In February 2021, DHSC launched a competitive procedure with negotiation procurement exercise for a replacement provider of the IMS3 service. This exercise is on track and DHSC expect to award the Contract within expected timescales (with the assumption that the negotiation phase is not invoked). Whilst the transition to the new supplier is feasible under the IMS3 Contract term there remain risks that it may not be complete in this timeframe which would impact on service continuity and cause significant disruption for the authority.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- “IMS3 Contract for the Provision of Information Management Services” is a framework: the contest is a place on its panel, not a single contract.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
IMS3 Contract for the Provision of Information Management Services
- Signed
- 19 Dec 2022
- Value
- £142,346,000
- Period
- 16 Jan 2012 – 31 Oct 2023
- Status
- active
- Change Modification Notice 3:<br/><br/>The contract has been modified as follows:<br/>- the contract period has been extended. The modification extends the contract by 9 months. The new expiry date is 31.10.2023.<br/>- the service lines and assets under the contract will become a ‘legacy’ service tower and the ‘legacy’ service tower will diminish over time, aligned to the end of the contract.<br/>- other minor and incidental technical changes to the contract required as part of this extension. These changes include: amendments of relevant timings to ensure that they reflect operational realities; exit and services transfer arrangements to reflect the requirements of the current situation and reducing the amount of time required for termination of certain service towers; reviewing obligations to upkeep certain software; and termination assistance.<br/>The increase in value of £646,000 GBP from £141,700,000 GBP, to £142,346,000 GBP is made up of the continuation of services during the extended contract period., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The Department is undergoing a procurement exercise to replace this service and as a contingency is now extending the agreement by 9 months for the purposes of orderly transition and exit.<br/><br/>For further information please refer to the Additional Information Section within this notice.
IMS3 Contract for the Provision of Information Management Services
- Signed
- 16 Jan 2012
- Value
- £141,700,000
- Period
- 16 Jan 2012 – 31 Jan 2023
- Status
- active
- Change Modification Notice 2:<br/><br/>The contract has been modified as follows:<br/>- the contract period has been extended. The modification extends the contract by 9 months. The new expiry date is 31.01.2023.<br/>- the service lines and assets under the contract will become a ‘legacy’ service tower and the ‘legacy’ service tower will diminish over time, aligned to the end of the contract.<br/>- other minor and incidental technical changes to the contract required as part of this extension. These changes include: amendments of relevant timings to ensure that they reflect operational realities; exit and services transfer arrangements to reflect the requirements of the current situation and reducing the amount of time required for termination of certain service towers; reviewing obligations to upkeep certain software; and termination assistance.<br/>The increase in value of £5 400 000.00 GBP from £136 300 000.00 GBP to £141 700 000.00 GBP is made up of the continuation of services during the extended contract period., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The Department is undergoing a procurement exercise to replace this service and as a contingency is now extending the agreement by 9 months for the purposes of orderly transition and exit.<br/><br/>For further information please refer to the Additional Information Section within this notice.
Procedure terms & legal framework
From the official record · publisher note attached- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 29 Mar 2023, 11:29 BST
- Last source update
- 29 Mar 2023, 15:34 BST
- Authority reference
DH_58131 / C0430- FTS notice number
2023/S 000-009178- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03b6eeFind a Tender
Publisher note: (i) Whilst the transition to the new supplier is feasible under the IMS3 Contract term as extended to 30 April 2022, there is a risk that it may not be complete in time due to approvals needed for the new service taking longer than expected, the scale of service being provided due to reorganisations of ALBs and test and trace as well as other current consuming organisations transition plans taking longer than expected. As well as; <br/>(ii) The level of technical transformation and remediation required of the services under the contract in order to transition to the new provider is not feasible within the current term.<br/>(iii) A change of supplier cannot be made from Atos to another supplier prior to the previous expiry date for both technical and economic reasons. This is due to the nature and complexity of the current IMS3 IT infrastructure and estate, the necessary transitional activities and the significant service disruption and cost that will arise in the event of a premature transition. For example, it is not possible to migrate data such as unstructured files without Atos’ support and knowledge of the IMS3 data-center infrastructure and configuration, because Atos’ support and knowledge is needed to ensure access is made available and legacy identities are matched to new cloud identities;<br/><br/>(iv) a change of supplier to migrate to an interim supplier from Atos and then to the IMS4 supplier would cause significant inconvenience or substantial duplication of costs for the DHSC and the UK Government as a whole. Among the anticipated complications are: costs related to transition periods; exit costs; termination assistance costs; procurement costs; further stranded costs for which DHSC would retain liability; TUPE costs and pension liabilities; costs in recreating data in the event of data loss in migration; and knowledge transfer costs particularly around a number of Atos built assets and other systems which cannot be transitioned safely (either to an interim supplier or a TOM supplier) without a detailed and expensive handover; and<br/>(v) As set out above, DHSC considers the intended further extension to be necessary for both technical and economic reasons; a change of supplier would cause significant inconvenience or substantial duplication of costs for the DHSC and the UK Government as a whole; and the price to be paid during the further 9-month extension will not exceed 50% of the value of the original Contract and therefore this modification is permitted under Regulation 72(1)(b) of the PCR 2015:
How it was run
Official notice- Appointment period ends
- —
Timeline
16 Jan 2012 → 29 Mar 2023 · 2 dates- Contract starts16 Jan 2012
- Notice published29 Mar 2023, 15:34 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtMediation body
Framework contractors & participating bidders
1 commercial party on the notice- ATOS IT SERVICES UK LIMITEDFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.