Find a TenderAwardedContract award notice
Published 10 Jul 2026, 11:23 BST

Official UK procurement notice

IDAM Transformation Programme · UK public procurement notice

Official notice

Authority: Post Office Limited (Public body)

ServicesCompetitive flexible procedureAbove thresholdSME suitableAccelerated
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£4,900,000≈ £1.2m / year · £5,880,000 inc. VAT
Submissions closed 10 Aug 2026awarded 13 Oct 2026
Award (standstill) to Hippo Digital Limited
Contract term 4 yrsends 24 Sept 2030 · up to 24 Sept 2029 with extensions · starts 25 Sept 2026

What is being bought

Published requirement description

Services of Identity and access management transformation programme for branch and colleague.

  • How the procedure runs: This will be a 2 stage process: a PSQ stage will be conducted, followed by an ITT stage. Tenders submitted will be evaluated, moderated and an award decision made based on the most advantageous tender received.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrsPublished value£4,900,000
Contract period: 25 Sept 2026 – 24 Sept 2030 (4 yrs) · up to 24 Sept 2029 with extensionsValue: £4,900,000 exc. VAT · £5,880,000 inc. VAT
Delivery: UK
Extensions: The IDAM Transformation Programme shall be delivered in two phases. Phase 1 comprises the provision of discovery, assessment, design, planning and other associated services required to establish Post Office's IDAM transformation roadmap, implementation strategy and operating requirements and shall continue for a period of up to twelve (12) months. Following completion of Phase 1, Post Office may, at its sole discretion, require the Supplier to provide quotations for projects identified within Phase 2 of the programme. Phase 2 consists of up to twelve (12) individual projects relating to the implementation and delivery of Post Office's IDAM transformation requirements. Post Office may request quotations for some, all or none of the Phase 2 projects. Post Office shall be under no obligation to accept any quotation or to award any Phase 2 project. The right to commission Phase 2 projects shall remain available for a period of three (3) years following completion of Phase 1. No commitment to procure any minimum volume or value of Phase 2 services is given. · A one year extension will be awarded subject to satisfactory performance.Second stage: up to 6 candidates invited to tender
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    PSQ questions will be issued to bidders and scored. The highest scoring bidders will be taken through to the ITT stage, limited to the top 6 scoring suppliers.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical: 70%
  • Pricing: 30%
Published award criteria (2)
  • Pricing
  • Technical
Conditions of participation1
  • Condition of participation

    PSQ questions will be issued to bidders and scored. The highest scoring bidders will be taken through to the ITT stage, limited to the top 6 scoring suppliers.

    shortlisting
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
10 Jul 2026, 11:23 BST
Last source update
13 Oct 2026, 16:56 BST
Award evaluation window
Submission end – 14 Sept 2026
Authority reference
C104027
FTS notice number
2026/S 000-066990
Accelerated
Negotiated tendering period - utilities/not central government
Latest notice
Contract award notice (UK6)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06c84e Find a Tender
How it runs

This will be a 2 stage process: a PSQ stage will be conducted, followed by an ITT stage.

Tenders submitted will be evaluated, moderated and an award decision made based on the most advantageous tender received.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
10 Aug 2026, 12:00 BST
Submission deadline
10 Aug 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Download from the Post Office procurement Portal

postoffice.wax-live.com/S2C/SignIn.aspx ↗

Timeline

10 Jul 2026 → 22 Oct 2026 · 9 dates
  1. Planning notice published102 days ago
    10 Jul 2026, 11:23 BST
  2. Next notice expected98 days ago
    14 Jul 2026, 23:59 BST
  3. Tender notice published97 days ago
    15 Jul 2026, 18:23 BST
  4. Submission deadline71 days ago
    10 Aug 2026, 12:00 BST
  5. Award decision expected by36 days ago
    14 Sept 2026, 23:59 BST
  6. Contract starts26 days ago
    25 Sept 2026, 00:00 BST
  7. Assessment summaries sent8 days ago
    13 Oct 2026, 00:00 BST
  8. Latest notice published7 days ago
    13 Oct 2026, 16:56 BST
  9. Today
    20 Oct 2026
  10. Standstill endsin 2 days
    22 Oct 2026, 23:59 BST

Notice history

10 events · 6 releases on Find a Tender · since 10 Jul 2026
  1. Pipeline notice published
    10 Jul 2026, 11:23 BST
    UK1
  2. Tender notice published
    15 Jul 2026, 18:23 BST
    UK4
  3. Status changed to active
    15 Jul 2026, 18:23 BST
  4. Procurement method changed
    15 Jul 2026, 18:23 BST
  5. Tender notice published
    21 Jul 2026, 14:39 BST
    UK4
  6. Tender notice published
    22 Jul 2026, 16:08 BST
    UK4
  7. Tender notice published
    29 Jul 2026, 18:07 BST
    UK4
  8. Contract award notice published
    13 Oct 2026, 16:56 BST
    UK6
  9. Status changed to complete
    13 Oct 2026, 16:56 BST
  10. Contract signature expected
    23 Oct 2026, 23:59 BST
    scheduled
Published amendments (3)

The deadline for requests to participate has been extended. The deadline for clarifications on this stage has also been extended.

POL have updated the contract term. POL have changed the extension option and replaced with an "Option" describing the contract term offered.

Corrigendum 2 Dear Bidder there is an update to the estimated end date of this procurement. The published date read an end date of the 24/09/2029 The updated end date of this procurement has been extended by one year to 24/09/2030 Phase one - up to 9 months Phase two will commence on completion of phase one.

Routine re-releases (6)
  • 2026-07: 3 releases · 10 Jul 2026, 21 Jul 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £4,900,0001 award exc. VAT
Bids received 166 from SMEs
Named bidders 16published on the award notice
Awarded toValueDateStatus
Hippo Digital Limited26 Oct 2026 – 25 Oct 2030Options: The contract is let in two phases Phase one - Discovery Phase two - implementation which can be awarded in part or full to the successful bidder.£4,900,00013 Oct 2026standstill to 22 Oct 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
16final-stage tenders60—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Post Office Limited

Contracting authorityPublic undertaking GB-COH: 02154540 · GB-PPON: PRNP-5883-YMLG 100 Wood Street, London, London, EC2V 7ERContact email

Bidders & participating suppliers

16 commercial parties on the notice · 1 awarded
  • ACCENTURE (UK) LIMITEDBidder / tendererGB-COH: 04757301GB-PPON: PYHC-2313-BXRY 30 Fenchurch Street, London, London, EC3M 3BD
  • AQOVIA UK LIMITEDBidder / tendererGB-COH: 06846037GB-PPON: PTGW-6352-CCLP 91 Wimpole Street, London, London, W1G 0EF
  • BRIDEWELL CONSULTING LIMITEDBidder / tendererGB-COH: 11101195GB-PPON: PJZH-7223-JZDM Thames Tower, Station Road, Reading, South East, RG1 1LX
  • ENSONO LIMITEDBidder / tendererGB-COH: 03276974GB-PPON: PJWP-5399-LRYV 3rd Floor 2 Glass Wharf, Bristol, South West, BS2 0EL
  • ENTSERV UK LIMITEDBidder / tendererGB-COH: 00053419GB-PPON: PGCJ-9313-QJLY 110 Pinehurst Road, Farnborough Business Park, Farnborough, South East, GU14 7BF
  • ERNST & YOUNG LLPBidder / tendererGB-COH: OC300001GB-PPON: PMLW-7292-ZXTL 1 More London Place, London, London, SE1 2AF
  • HEXAWARE TECHNOLOGIES UK LIMITEDBidder / tendererGB-COH: 03647007GB-PPON: PRTG-5361-DLGT Level 32, One Canada Square, London, London, E14 5AB
  • HIPPO DIGITAL LIMITEDAwarded supplierGB-COH: 09877239GB-PPON: PTYV-4866-DVHD 1st Floor Aireside House, Aire Street, Leeds, Yorkshire & Humber, LS1 4HTContact email
  • MASTEK (UK) LTD.Bidder / tendererGB-COH: 02731277GB-PPON: PWPZ-9495-MMZV Part Ground Floor, North Wing A, 100 Brook Drive, Green Park, Reading, South East, RG2 6UJ
  • PROOFID LIMITEDBidder / tendererGB-COH: 06711962GB-PPON: PPWN-5238-GYMH 8 Exchange Quay, Salford, North West, M5 3EJ
Show 6 more suppliers
  • REPLY LIMITEDBidder / tendererGB-COH: 03847202GB-PPON: PRZG-7652-YLDY 38 Grosvenor Gardens, London, London, SW1W 0EB
  • SIMBIX LLPBidder / tendererGB-COH: OC433199GB-PPON: PVMW-5461-PQZY 65 london wall, London, London, ec2m 5tu
  • SPECIALIST COMPUTER CENTRES PLCBidder / tendererGB-COH: 01428210GB-PPON: PLNM-8883-CCXP James House, Birmingham, West Midlands, B11 2LE
  • THREATSCAPE SECURITY SOLUTIONS LIMITEDBidder / tendererGB-COH: 07961972GB-PPON: PBTH-7885-NWJM 51 Moorgate, London, London, EC2R 6LL
  • TREVONIX TECHNOLOGIES LIMITEDBidder / tendererGB-COH: 11872689GB-PPON: PJDR-9451-TGRW 124 City Road, London, London, EC1V 2NX
  • VE3 GLOBAL LTDBidder / tendererGB-COH: 07343436GB-PPON: PXDH-7267-YHNX 86-90 Paul Street, London, London, EC2A 4NE

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: https://postoffice.wax-live.com/S2C/SignIn.aspx Download from the Post Office procurement Portal

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender