Find a TenderAwardedContract details notice
Published 13 Nov 2025, 10:15 GMT

Official UK procurement notice

ID 5830602 - PSNI - Provision of Catering, Cleaning and Ancillary Services

Official notice

Authority: Police Service of Northern Ireland (PSNI) (Central government)·On behalf of: CPD

ServicesOpen procedureAbove threshold
Published estimate£73,000,000≈ £15m / year · £87,600,000 inc. VAT
Submissions closed 7 Jan 2026awarded 28 May 2026
Awarded to Withheld Section94 Supplier
Contract term 4 yrs 9 moends 31 Mar 2031 · up to 30 Jun 2033 with extensions · starts 1 Jul 2026

What is being bought

Published requirement description

The Police Service of Northern Ireland (PSNI) seek to establish a Contract for the provision of catering, cleaning and ancillary services across the PSNI estate. The PSNI catering, cleaning and ancillary services contract comprises of a number of service streams to include restaurant catering, operational catering, general cleaning, forensic cleaning, vehicle cleaning and custody decontamination cleaning.

  • Not divided into lots: The PSNI seek to drive greater cross-functionality across the various cleaning functions. Synergy exists between catering and cleaning and by combining services will optimise service delivery through a more integrated approach, reducing management and transaction costs. This will also allow for greater flexibility to better utilise Supplier resources and deliver more effective services. Call out services such as vehicle, custody and crime scene have synergy with main cleaning services and thus provide greater operational and cost effectiveness.
  • The authority expects to re-tender this requirement around 31 Mar 2032, 23:59 BST.

CPV: Canteen and catering services · Cleaning services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrs 9 moPublished value£73,000,000
Contract period: 1 Jul 2026 – 31 Mar 2031 (4 yrs 9 mo) · up to 30 Jun 2033 with extensionsValue: £73,000,000 exc. VAT · £87,600,000 inc. VAT
Extensions: Optional extension period comprising of up to 27 months.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As per Tender documentation.

  • Technical & professional ability

    As per Tender documentation.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • AC1 Implementation and Transition of Catering and Cleaning Services: As per Tender documentation. Weighting - 9.8
  • AC2 Service Delivery: As per Tender documentation. Weighting - 21%
  • AC3 Contract Management – Services: As per Tender documentation. Weighting - 14%
  • AC4 Contract Management – Workforce Management: As per Tender documentation. Weighting - 4.9%
  • AC5 Contract Management – Performance Monitoring and Communication: As per Tender documentation. Weighting - 4.9%
  • AC6 Health and Safety to include Food Safety and Hygiene: As per Tender documentation. Weighting - 4.2%
  • AC7 Social Value – Indicator 1.4: As per Tender documentation. Weighting - 5.6%
  • AC8 Social Value – Indicator 4.1: As per Tender documentation. Weighting - 5.6%
  • AC9 Price: As per Tender documentation. Weighting - 30%
Conditions of participation2
  • Economic & financial standing

    As per Tender documentation.

  • Technical & professional ability

    As per Tender documentation.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 31 Mar 2032
First published
13 Nov 2025, 10:15 GMT
Last source update
25 Jun 2026, 15:43 BST
Award evaluation window
Submission end – 16 Mar 2026
Authority reference
ID 5830602
FTS notice number
2025/S 000-073419
Latest notice
Contract details notice (UK7)
Classification (CPV)
Canteen and catering servicesCleaning services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-05e020 Find a Tender
Contract terms summary

As per Tender documentation.

Contract Value

The estimated value figure indicated in the Scope Section represents an overall estimated contract value. This value reflects the potential scale of the contract and takes into account potential optional extension periods and the uptake of potential optional services as detailed in the tender documents. This figure does not however take into account the application of indexation or increases to charges due to increases in the Real Living Wage. Neither CPD nor the contracting Authority can provide any guarantee as to the level of business under this contract. The Contracting Authority does not bind itself to accept the lowest or any tender. Suppliers remain responsible for all costs and expenses incurred by them or by any third party acting under instructions from the Supplier in connection with taking part in this procurement process regardless of whether such costs arise as a consequence, directly or indirectly of any amendments made to the procurement documents by the Contracting Authority at any time. No legally binding contract shall arise (and a Supplier shall have no legitimate expectation that a contract will be entered into) until such time as entry into the Contract has been confirmed by the Contracting Authority.

How it was run

Official notice
Run through: eTendersNI · Who buys & how to bid on eTendersNI
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free Northern Ireland registration
Submission deadline
7 Jan 2026, 15:00 GMT
Clarification deadline
12 Dec 2025, 15:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below.

Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer.

The tender documents are available with unrestricted and full direct access, free of charge, at: URL etendersni.gov.uk/epps ↗

Timeline

13 Nov 2025 → 1 Jul 2026 · 8 dates
  1. Tender notice published347 days ago
    13 Nov 2025, 10:15 GMT
  2. Clarification questions by317 days ago
    12 Dec 2025, 15:00 GMT
  3. Submission deadline291 days ago
    7 Jan 2026, 15:00 GMT
  4. Award decision expected by223 days ago
    16 Mar 2026, 23:59 GMT
  5. Assessment summaries sent151 days ago
    28 May 2026, 00:00 BST
  6. Standstill ends138 days ago
    9 Jun 2026, 23:59 BST
  7. Latest notice published122 days ago
    25 Jun 2026, 15:43 BST
  8. Contract starts117 days ago
    1 Jul 2026, 00:00 BST

Notice history

7 events · 4 releases on Find a Tender · since 13 Nov 2025
  1. Tender notice published
    13 Nov 2025, 10:15 GMT
    UK4
  2. Tender notice published
    8 Dec 2025, 12:28 GMT
    UK4
  3. Deadline moved to 7 Jan 2026, 15:00 GMT
    8 Dec 2025, 12:28 GMT
    +21 days · was 17 Dec 2025, 15:00 GMT
  4. Contract award notice published
    29 May 2026, 10:25 BST
    UK6
  5. Status changed to complete
    29 May 2026, 10:25 BST
  6. Contract signature expected
    10 Jun 2026, 23:59 BST
    scheduled
  7. Contract details notice published
    25 Jun 2026, 15:43 BST
    UK7
Routine re-releases (4)
  • 2025-11: 1 release · 13 Nov 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £73,000,0001 award exc. VAT
Bids received 2
Named bidders 2published on the award notice
Contracts signed 1latest 10 Jun 2026
Awarded toValueDateStatus
Withheld Section94 Supplier1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2033Extensions: There will be one optional extension with a period of up to two years.£73,000,00028 May 2026Awarded

Contracts

  • ID 5830602 - PSNI - Provision of Catering, Cleaning and Ancillary Services · Withheld Section94 Supplier

    Signed
    10 Jun 2026
    Value
    £79,873,800
    Period
    1 Jul 2026 – 31 Mar 2031 · up to 30 Jun 2033 with extensions
    Status
    active
    Extensions
    The Buyer will have the option to extend the contract by one further period of up to 27 months.
    9 agreed KPIs: CENT- CAT - KPI 1 - Food Choices/Range of Options · CENT- CAT - KPI 2 - Operational Catering · CENT- CLN - KPI 3 - Service Delivery - On Call Facility and emergency call-outs …
    • CENT- CAT - KPI 1 - Food Choices/Range of Options, Food Choices/Food Range delivered as per Specification
    • CENT- CAT - KPI 2 - Operational Catering, Operational Catering delivered as per specification and agreed timescales
    • CENT- CLN - KPI 3 - Service Delivery - On Call Facility and emergency call-outs, Suppliers Staff available to call-outs as per specification
    • CENT- CLN - KPI 4 - Monthly Audit Reporting, Supplier must provide a monthly audit check report for each site on delivery of cleaning standards including performance against site KPI's. The report must be completed to agreed format and submitted to PSNI within 10 working days of the preceding month
    • CENT- CLN/CAT- KPI 5 - Social Value, To measure the extent to which the contract contributes to social value outcomes as defined by the contract’s Social Value Action Plan which the Supplier will submit to the Buyer within 30 working days of contract award.
    • SS - CAT - KPI1 - Implementation of Catering Services, The Supplier must implement all services fully accordance with the Suppliers Implementation Plan and any subsequent changes agreed with PSNI. This KPI will be measured against key milestones agreed at the project initiation meeting.
    • SS -CAT - KPI2 - Restaurant Opening Times, All restaurant units across all sites open for service as per opening times specified
    • SS -CLN – KPI3 - Implementation of Cleaning Services, The Supplier must implement all services fully accordance with the Suppliers Implementation Plan and any subsequent changes agreed with PSNI. This KPI will be measured against key milestones agreed at the project initiation meeting.
    • SS -CLN – KPI4 - Service Delivery, All Cleaning Standards met in accordance with Specification of Requirements

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 3 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

3 public bodies on the notice

Police Service of Northern Ireland

Contracting authorityPublic authority - central governmentNorthern Irish devolved regulations apply GB-PPON: PJGZ-5912-BTWQ Police Headquarters, Brooklyn, 65 Knock Road, Belfast, Northern Ireland, BT5 6LEContact email

Other public bodies

  • CPDBeneficiary authority
  • CPD - Supplies and Services DivisionProcess contact pointProcuring entityConstruction and Procurement Delivery - Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern IrelandGB-PPON: PVWG-8426-YWXV Belfast, Northern IrelandContact name, email

Bidders & participating suppliers

2 commercial parties on the notice · 1 awarded
  • Withheld Section94 SupplierAwarded supplierGB-PPON: PBXY-3232-WNHZ Withheld address line 1, Withheld Town, Northern Ireland, BT3 9EDContact email
  • Withheld Section94 supplier - 2nd profileBidder / tendererGB-PPON: PGYY-2165-QXNQ Withheld address, Withheld Town, Northern Ireland, BT3 9ED

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender