Find a TenderAwarded
Published 5 Nov 2024, 15:03 GMT

Official UK procurement notice

ICT14483 Framework for Oystercard Supply

Official notice

Authority: Transport for London (Public body)·Consortium: 2 public authorities

Framework agreementGoodsOpen procedureSME suitable
Framework ceiling (notional)£25,000,000framework ceiling, not attributable revenue
Submissions closed 17 Dec 2024awarded 14 Oct 2025

What is being bought

Published requirement description

Establishment of a framework for the supply of contactless smartcards for the TfL ticketing and fare collection system.

CPV: Smart cards

How this framework works

From the published notice
Places
up to 4 suppliers · 4 bids received (1.0 per place) · 4 appointed (full)

The lotProcurement structure

single lot · no lot value published
Lot #1The Oystercard (the "Card") was launched in 2003Awarded

The Oystercard (the "Card") was launched in 2003. The current demand is around 6.5m - 8.5m cards per year comprising of 16 variants. The Cards enable TfL to collect a significant proportion of its 5 000 000 000 GBP plus revenue from customers using TfL services and some concessionary services. There are a number of variants printed with different artwork to meet the needs of different users of cards.

The version of the cards currently in use is the MIFARE DESFire EV1 or EV3 cards. Introduced by TfL in 2010, the DESFire card is a multiprocessor card with 2 000 bytes of memory and utilises 112 bit keys in AES mode (and there are also some 4 000 bytes of memory variants of this card in use). The framework agreement resulting from this procurement will last for four (4) years with the option to extend for up to 2 years. The forecasted value of these orders is between 6 000 000 GBP and 9 000 000 GBP per annum at current levels of demand although this demand may vary.

In order to maintain service continuity, agility and provide competition, it is expected that at least three suppliers will be selected for the Framework Agreement. A maximum of 4 suppliers is intended, as this should be sufficient to meet business requirements and generate the appropriate level of competition for call-offs.

All cards supplied will be required to comply with the TfL Card Specification and Artwork which will form a schedule to the contract. Cards will be required in 15 different variants physically compliant with ISO 7810 ID-1 as follows:

  • 14 variants with 2k NXP MIFARE DESFire EV1 or EV3 memory chips, of which 1 variant is plain white and the other 13 variants are printed on both sides with artwork, - 1 variant with 4k NXP MIFARE DESFire EV1 or EV3 memory chips, mostly plain white with minimal artwork printed on one side.

Out of scope:

The services of enablement, fulfilment and personalisation are not included in the scope of this procurement. TfL will enable the supplied Cards onto the TfL Revenue Collection System and will fulfil customer orders by loading specific travel products and entitlements where required, and will personalise cards for individual users where required.

Delivery: London
Extensions: An initial contract term of four years, with the option to extend for a further two years on a one year plus one year basis.Variant bids: not allowedElectronic catalogue: required

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published sub-criteria (3)
  • Technical Questions: 30%
  • Responsible Procurement: 10%
  • price: 60%
Published award criteria (3)
  • Technical Questions: 30
  • Responsible Procurement: 10
  • Price: 60
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
  • “ICT14483 Framework for Oystercard Supply” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
5 Nov 2024, 15:03 GMT
Last source update
15 Oct 2025, 11:26 BST
Award evaluation window
17 Dec 2025 – …
FTS notice number
2025/S 000-065523
Classification (CPV)
Smart cards
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-04b41a Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredLanguage: EN
Access & registration note: Free buyer-specific invitations
Appointment period ends
17 Dec 2024, 16:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
17 Dec 2025, 16:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Dec 2024 → 17 Dec 2025 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    17 Dec 2024, 16:00 GMT
  2. Bids must remain valid until
    18 Aug 2025, 23:59 BST
  3. Notice published375 days ago
    15 Oct 2025, 11:26 BST
  4. Bids opened311 days ago
    17 Dec 2025, 16:00 GMT

Notice history

2 events · 2 releases on Find a Tender · since 15 Oct 2025
  1. Status changed to complete
    15 Oct 2025, 11:26 BST
  2. Buyer details updated
    15 Oct 2025, 11:26 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 4admitted to the panel · see the list ↓
Bids received 44 from SMEs
Contracts signed 1latest 14 Oct 2025

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 065523-2025-1

    Signed
    14 Oct 2025
    Value
    £17,761,800
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic4——

Contracting authority & participating public bodies

2 public bodies on the notice

Transport for London

Contracting authorityPublic bodyBody governed by public lawTransport GB-COH: 06745516 · PHMT-6197-NWNZ 5 Endeavour Square, LONDON, London, E201JNContact name, email Published organisation website ↗

Framework contractors & participating bidders

4 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria