Official UK procurement notice
ICR Support and Maintenance STA
Authority: NHS Business Services Authority (Central government)
What is being bought
Published requirement descriptionThe NHSBSA has previously purchased a perpetual license for the Tungsten (formerly known as Kofax) ICR Solution made up of a product suite including KTT. This contract is for the support and maintenance of the Kofax ICR Solution previously procured by the NHSBSA.
This contract will be for 5 years, covering support of the product until it is end of life.
The contract will commence on 1 March 2026 and run until the 28 February 2031.
The contract was signed on the 17 March 2026 following completion of the standstill period.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 2 Mar 2026, 07:53 GMT
- Last source update
- 31 Mar 2026, 13:09 BST
- Authority reference
W178544- FTS notice number
2026/S 000-029630- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-065ef0Find a Tender
- Why no open competition
- Single Suppliers Technical Reasons
- Published justification
Section 41 and Schedule 5.6 of the Procurement Act 23 allows a direct award on the basis that competition is absent for technical reasons.
NHSBSA holds a perpetual license and the supplier is the only provider that can provide support for the legacy bespoke system. Supplier has confirmed its resellers can not provide the services.
How it was run
Official notice- Submission deadline
- —
Timeline
11 Mar 2026 → 31 Mar 2026 · 2 dates- Standstill ends218 days ago11 Mar 2026, 23:59 GMT
- Notice published199 days ago31 Mar 2026, 13:09 BST
Notice history
4 events · 3 releases on Find a Tender · since 2 Mar 2026- Transparency notice published2 Mar 2026, 07:53 GMTUK5
- Contract award notice published2 Mar 2026, 15:41 GMTUK6
- Contract signature expected13 Mar 2026, 23:59 GMTscheduled
- Contract details notice published31 Mar 2026, 13:09 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| KofaxICR Support and Maintenance13 Mar 2026 – 28 Feb 2031 | £284,304 | 27 Feb 2026 | Awarded |
Contracts
ICR Support and Maintenance · Kofax
- Signed
- 17 Mar 2026
- Value
- £284,304
- Period
- 17 Mar 2026 – 28 Feb 2031
- Status
- active
No agreed KPIs: This contract is for the support and maintenance of the Kofax ICR Solution previously procured by the NHSBSA, the contract terms are the suppliers license agreement.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Tungsten Automation UK LimitedAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender