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Official procurement procedure

Hybrid, Bulk and Digital Mail Services

Electronic mail service provider
Mailing services
Mailing-list compilation and mailing services
Scotland (UKM78)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: West Lothian Council: "Hybrid, Bulk and Digital Mail Services". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityWest Lothian CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: West Lothian Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for West Lothian Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4Bids / Report
35.8% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 139 active published awards; 134 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityWest Lothian Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 Apr 2025, 16:58 BST
Last source update29 Apr 2025, 16:58 BST
Recurring procurementNot published
ClassificationElectronic mail service provider, Mailing services, Mailing-list compilation and mailing services
Delivery area
Scotland (UKM78)
OCIDocds-h6vhtk-05098f
What is being bought
Provision of a hybrid bulk and digital mail service. Hybrid mail allows users to develop mail items at the desktop for production off site by the supplier. A bulk mail service is fulfilled by the secure transfer of data files for production off site by the supplier. A digital mail service provides alternative options to the physical print of mail items including SMS and E-mail communications.
What changed
From the official release history
  1. Status changed to complete
    29 Apr 2025, 16:58 BST
  2. Official notice release published
    29 Apr 2025, 16:58 BST
  3. Buyer information updated
    29 Apr 2025, 16:58 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Hybrid and Bulk Mail Services is available across the council and current service users include Revenues, Housing, Anti-Poverty Service and Planning. In the period July 2023 to June 2024 a total of 193,364 items of bulk mail were issued and 143,659 items of hybrid mail were issued. There was a requirement for the ongoing use of hybrid and bulk mail as well as digital mail options. Hybrid mail allows users to develop mail items at the desktop for production off site by the supplier. A bulk mail service is fulfilled by the secure transfer of data files for production off site by the supplier. A digital mail service provides alternative options to the physical print of mail items, including SMS and E-mail communications. The use of hybrid, bulk and digital mail services will facilitate further transformational change and reduce the costs of print, production and mailing when compared to traditional methods. Additional information: This is a call-off from the Scottish Governments Postal Services Framework SP-19-035; Lot 2 - Hybrid, scheduled, bulk and digital mail.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    29 Apr 2025, 16:58 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 29 Apr 2025, 00:00 BST · £800,000
Commercial outcome and competition
Awards
Critiqom
Not published · Not published · active
Contracts
Contract
£800,000 · signed 29 Apr 2025, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 1 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 1 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

West Lothian Council

Contracting authority GB-FTS-1335
View buyer profile

  • West Lothian Council
    buyer

    West Lothian Civic Centre, Howden South Road, Livingston, UKM78, EH54 6FF
    Lisa.Mallaghan@westlothian.gov.uk

  • Critiqom
    supplier

    Document House , Phoenix Cresent, Bellshill, UKM84, ML4 3NJ

  • Livingston Sherriff Court
    reviewBody

    West Lothian Civic Centre, Howden South Road, Livingston, EH54 6FF
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThis is a call-off from the Scottish Governments Postal Services Framework SP-19-035; Lot 2 - Hybrid, scheduled, bulk and digital mail.