Find a TenderAwarded
Published 13 Oct 2023, 15:51 BST

Official UK procurement notice

Humberside Victims Hub - A Service for All individuals Affected by Crime

Official notice

Authority: The Police and Crime Commissioner for Humberside (Police & fire)·Consortium: 3 public authorities

ServicesOpen procedure
Published estimate£3,700,000≈ £529k / year
Submissions closed 21 Nov 2023award published
Awarded to VICTIM SUPPORT
Contract term 7 yrsends 31 Mar 2031 · starts 1 Apr 2024

What is being bought

Published requirement description

Invitation to Tender Open Process

A Victims' Hub Service to provide a single point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways.

The overall aim of the service is to enable victims of crime to 'cope and recover' with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Hub Service is to ensure the individual affected by crime receives the most appropriate service for their needs, in the most efficient way. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialist advice, support and assistance as well as improve their health and wellbeing and their experience of the criminal justice system.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1A Victims' Hub Service to provide a single point of contact for all individuals… 7 yrsPublished value£3,700,000

A Victims' Hub Service to provide a single point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways.

The overall aim of the service is to enable victims of crime to 'cope and recover' with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Hub Service is to ensure the individual affected by crime receives the most appropriate service for their needs, in the most efficient way. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialist advice, support and assistance as well as improve their health and wellbeing and their experience of the criminal justice system.

Contract period: 1 Apr 2024 – 31 Mar 2031 (7 yrs)
Delivery: Yorkshire & Humber · Hull, HU16 5SN

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Quality - 60%

Social Value - 10%

Price - 30%

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Oct 2023, 15:51 BST
Last source update
11 Sept 2024, 15:23 BST
Authority reference
2630-2022
FTS notice number
2024/S 000-029136
Classification (CPV)
Health and social work services
Delivery area
Yorkshire & Humber (UKE)
Official registry OCID
ocds-h6vhtk-040c04 Find a Tender

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
21 Nov 2023, 16:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Nov 2023 → 11 Sept 2024 · 3 dates
  1. Submission deadline
    21 Nov 2023, 16:00 GMT
  2. Contract starts
    1 Apr 2024, 00:00 BST
  3. Notice published
    11 Sept 2024, 15:23 BST

Notice history

4 events · 3 releases on Find a Tender · since 1 Nov 2023
  1. Deadline moved to 21 Nov 2023, 16:00 GMT
    1 Nov 2023, 14:20 GMT
    +7 days · was 14 Nov 2023, 16:00 GMT
  2. Buyer details updated
    1 Nov 2023, 14:20 GMT
  3. Status changed to complete
    11 Sept 2024, 15:23 BST
  4. Buyer details updated
    11 Sept 2024, 15:23 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineDate: 14/11/2023 Local time: 16:00 · IV.2.214 Nov 202321 Nov 2023+7 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 1
Contracts signed 1
Awarded toValueDateStatus
VICTIM SUPPORTVCSE——Awarded

Contracts

  • Contract 029136-2024-1 · VICTIM SUPPORTVCSE

    Signed
    date not published
    Value
    —
    Period
    … – 31 Mar 2031
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
A Victims' Hub Service to provide a single point of contact for all individuals…1bids——£2,000,000 – £3,500,000
Whole notice———£2,000,000 – £3,500,000

Contracting authority & participating public bodies

2 public bodies on the notice

The Police and Crime Commissioner for Humberside

Contracting authorityPolice & fireRegional or local authorityGeneral public servicesBody governed by public lawPublic order and safety OPCC · n/a The Lawns, Harland Way, Cottingham, Yorkshire & Humber, HU16 5SNContact email

Dispute resolution & review bodies

  • Regional ProcurementMediation bodyReview contact point WakefieldContact email
  • The High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Victim SupportAwarded supplierGB-COH: 02158780 Ground Floor, Building 3, Eastern Business Park, Wern Fawr Lane, Old St. Mellons, Cardiff, Yorkshire & Humber, CF3 5EA

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.