HR2103 - An Occupational Health Service & Staff Counselling and Wellbeing Helpline/ Employee Assistance Programme

Wiltshire Council are looking to outsource our OH Service, to ensure that we have robust and effective OH services in place to support the health and wellbeing of staff so that they can deliver better performance, better productivity and better customer outcomes.

Whilst not an exhaustive list it is essential that any resultant service includes and provides a solution that encompasses each of the following: -

• a professional, accredited service (see section 4)
• increased ability to respond to fluctuating and diverse demand
• a more robust, flexible and resilient staffing model
• delivery of a cost-effective service model

We are keen to leverage the knowledge of a specialist organisation to support high performance delivered around the following principles:

• strong focus on a high-quality, clinically led, evidence-based service underpinned with robust clinical governance
• an equitable and accessible service
• approachable and receptive to both clients and employer
• focused on supporting improved organisational productivity
• working in partnership
• underpinned by innovation
• offering diversity and depth of specialisation

The Provider will need to support the council to address particular health and attendance issues, meet statutory obligations with regards to health surveillance, identify preventative measures that can be taken to minimise the overall risk of sickness absence and improve employee health and wellbeing in the workplace.