Find a TenderAwardedContract details notice
Published 16 May 2025, 08:45 BST

Official UK procurement notice

HR Replacement System · UK public procurement notice

Official notice

Authority: Hereford and Worcester Fire Authority (Police & fire)

ServicesOpen procedureAbove thresholdConcessionSME suitable
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: Delivery location not published
Concession value (operator's revenue)£200,000operator revenue, not the authority's budget
Submissions closed 10 Jun 2025awarded 25 Jul 2025
Awarded to Infographics UK Ltd
Contract term 3 yrsends 31 Oct 2028 · up to 31 Oct 2030 with extensions · starts 1 Nov 2025

What is being bought

Published requirement description

HR System Software Solution

CPV: Computer-related services · Database and operating software package · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£200,000
Contract period: 1 Nov 2025 – 31 Oct 2028 (3 yrs) · up to 31 Oct 2030 with extensionsValue: £200,000 exc. VAT · £240,000 inc. VAT
Eligibility: SME eligible
Extensions: For a period of 3 years, commencing on the agreed Service Go-Date. The contract should also include the option to extend for a further 2 years, on a 12 monthly basis.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Quality/Technical- ability to meet the specification 35% Delivery 20% Support 10% Corporate Social Responsibility (CSR) 10% Price 25%

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Concession
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 May 2025, 08:45 BST
Last source update
30 Jul 2026, 11:50 BST
Award evaluation window
Submission end – 5 Jul 2025
Authority reference
HWFRS/169
FTS notice number
2025/S 000-021998
Latest notice
Contract details notice (UK7)
Classification (CPV)
Computer-related servicesDatabase and operating software packageSoftware package and information systems
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-051532 Find a Tender
Contract terms summary

All payments will be charged monthly in arrear and settled 30 days following receipt of a valid invoice, by BACS

Review and risk notes
Risks

In addition to the daily operational contact between the Authority and the Contractor, the parties shall meet regularly to discuss their respective levels of satisfaction in respect of the contract and to agree any changes necessary to address areas of dissatisfaction.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
10 Jun 2025, 13:00 BST
Clarification deadline
4 Jun 2025, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 May 2025 → 30 Jul 2026 · 8 dates
  1. Tender notice published
    16 May 2025, 08:45 BST
  2. Clarification questions by
    4 Jun 2025, 18:00 BST
  3. Submission deadline
    10 Jun 2025, 13:00 BST
  4. Award decision expected by
    5 Jul 2025, 00:59 BST
  5. Assessment summaries sent
    25 Jul 2025, 00:00 BST
  6. Standstill ends399 days ago
    15 Sept 2025, 23:59 BST
  7. Contract starts353 days ago
    1 Nov 2025
  8. Latest notice published82 days ago
    30 Jul 2026, 11:50 BST

Notice history

5 events · 3 releases on Find a Tender · since 16 May 2025
  1. Tender notice published
    16 May 2025, 08:45 BST
    UK4
  2. Contract award notice published
    4 Sept 2025, 14:36 BST
    UK6
  3. Status changed to complete
    4 Sept 2025, 14:36 BST
  4. Contract signature expected
    21 Sept 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    30 Jul 2026, 11:50 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £307,0631 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 16 Sept 2025
Awarded toValueDateStatus
Infographics UK LtdReplacement HR System1 Oct 2025 – 30 Sept 2030 · up to 30 Sept 2032Extensions: 24 months in 12 month periods · Options: Additional Modules£307,06325 Jul 2025Awarded

Contracts

  • Replacement HR System · Infographics UK Ltd

    Signed
    16 Sept 2025
    Value
    £307,063
    Period
    1 Oct 2025 – 30 Sept 2030 · up to 30 Sept 2032 with extensions
    Status
    active
    Extensions
    24 months in 12 month periods
    Options
    Additional Modules

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 4 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Hereford and Worcester Fire Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PXJP-6958-BRTN Hindlip Park, Worcester, West Midlands, WR3 8SPContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Infographics UK LtdAwarded supplierGB-COH: SC089526 6 Castle Street, Edinburgh, Scotland, EH2 3ATContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender