Find a TenderAwardedContract details notice
Published 30 Oct 2025, 10:39 GMT

Official UK procurement notice

HR and Payroll System (5 Year contract)

Official notice

Authority: East Kent Colleges Group (Education)

ServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Published estimate£425,000≈ £85k / year · £510,000 inc. VAT2.9% below published estimate
Submissions closed 24 Nov 2025awarded 9 Dec 2025
Awarded to HEALTHBOXHR LTD
Contract term 5 yrsends 31 Mar 2031 · extension options published · starts 1 Apr 2026

What is being bought

Published requirement description

As a family of six community-based colleges across East Kent, EKC Group's mission is to play a leading role for East Kent in developing the economic and social prosperity of the communities we serve.

The Group's current Human Resources and Payroll system is being phased out by the supplier from 31 March 2026 and this has bought forward a planned procurement exercise for these solutions.

The Group employs over 1500 staff and provides HR and payroll services for our sister EKC Schools Trust, which has 700 employees over 15 schools. We have a wholly owned subsidiary that runs a Hotel which has 41 employees and a Tronc Scheme of 51 employees.

At present the Group has proprietary software for performance management, leave and expenses claims and a third-party recruitment and onboarding system (e-ploy). Whilst these could be maintained this tender includes the potential to include these elements within the overall software supplied.

  • How the procedure runs: The tender process will be run using two rounds. The First Round will be carried out as a written submission which tenderers satisfy the tender requirements of the legal services being sought, and meet, the evaluation criteria above. Following assessment, the top three tender scores will be shortlisted to participate in the Second Round. The Second Round will consist of a virtual (MS Teams) one-hour interview, consisting of presentation and panel questions. Final Scoring will consist of an aggregation of First Round and Second Round scores at ratio of 75% to 25%. The top score following aggregation will be put forward for consideration subject to the internal approval process, relevant due diligence checks and/or references. Even in the event of a tender receives the top score, EKC will be under no obligation to enter into contact with the relevant bidder until the internal approval processes have been completed.

CPV: Miscellaneous services · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1Awarded 5 yrsSMEPublished value£425,000
Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs)Value: £425,000 exc. VAT · £510,000 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: There may be additional software solutions that the supplier may provide that the buyer may be interested in as well as consultancy services or the like.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    A service provider that offers HR and Payroll systems to Further Education, Higher Education and/or Multi Academy Trust education providers.

  • Technical & professional ability

    Suppliers must hold Cyber Essentials, with Cyber Essentials + preferred.

    The systems must be Multi-Factor Authentication (MFA) compliance and offer Single Sign On capability.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (4)
  • Customer Requirements: 50%
  • Added Value: 10%
  • Price: 30%
  • Corporate Social Responsibility: 10%
Published award criteria (4)
  • Price
  • Customer Requirements: See the tender pack for full details of the customer requirements.
  • Added Value
  • Corporate Social Responsibility
Conditions of participation2
  • Economic & financial standing

    A service provider that offers HR and Payroll systems to Further Education, Higher Education and/or Multi Academy Trust education providers.

  • Technical & professional ability

    Suppliers must hold Cyber Essentials, with Cyber Essentials + preferred.

    The systems must be Multi-Factor Authentication (MFA) compliance and offer Single Sign On capability.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Oct 2025, 10:39 GMT
Last source update
24 Mar 2026, 11:25 GMT
Award evaluation window
Submission end – 10 Dec 2025
FTS notice number
2025/S 000-069642
Latest notice
Contract details notice (UK7)
Classification (CPV)
Miscellaneous servicesSoftware package and information systems
Delivery area
South East (UKJ)
Official registry OCID
ocds-h6vhtk-05d6e8 Find a Tender
How it runs

The tender process will be run using two rounds.

The First Round will be carried out as a written submission which tenderers satisfy the tender requirements of the legal services being sought, and meet, the evaluation criteria above.

Following assessment, the top three tender scores will be shortlisted to participate in the Second Round.

The Second Round will consist of a virtual (MS Teams) one-hour interview, consisting of presentation and panel questions.

Final Scoring will consist of an aggregation of First Round and Second Round scores at ratio of 75% to 25%.

The top score following aggregation will be put forward for consideration subject to the internal approval process, relevant due diligence checks and/or references.

Even in the event of a tender receives the top score, EKC will be under no obligation to enter into contact with the relevant bidder until the internal approval processes have been completed.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
24 Nov 2025, 17:00 GMT
Clarification deadline
11 Nov 2025, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.ekcgroup.ac.uk ↗

All questions and queries are to be directed to:-

[email protected]

Tenders submissions ONLY must be returned via email to [email protected] on 24/11/2025 before 5pm.

Suppliers may return their tenders before this date but should do so via a passworded One Drive link. The password should then be provided after 5pm on 24/11/2025 via email to [email protected]

Late tender bids will not be considered.

Timeline

30 Oct 2025 → 1 Apr 2026 · 8 dates
  1. Tender notice published357 days ago
    30 Oct 2025, 10:39 GMT
  2. Clarification questions by345 days ago
    11 Nov 2025, 17:00 GMT
  3. Submission deadline332 days ago
    24 Nov 2025, 17:00 GMT
  4. Assessment summaries sent317 days ago
    10 Dec 2025
  5. Award decision expected by316 days ago
    10 Dec 2025, 23:59 GMT
  6. Standstill ends307 days ago
    19 Dec 2025, 23:59 GMT
  7. Latest notice published212 days ago
    24 Mar 2026, 11:25 GMT
  8. Contract starts205 days ago
    1 Apr 2026, 00:00 BST

Notice history

14 events · 12 releases on Find a Tender · since 30 Oct 2025
  1. Tender notice published
    30 Oct 2025, 10:39 GMT
    UK4
  2. Tender notice published
    3 Nov 2025, 17:02 GMT
    UK4
  3. Tender notice published
    4 Nov 2025, 16:11 GMT
    UK4
  4. Tender notice published
    10 Nov 2025, 12:48 GMT
    UK4
  5. Tender notice published
    10 Nov 2025, 13:00 GMT
    UK4
  6. Tender notice published
    14 Nov 2025, 11:11 GMT
    UK4
  7. Tender notice published
    14 Nov 2025, 12:43 GMT
    UK4
  8. Tender notice published
    14 Nov 2025, 15:51 GMT
    UK4
  9. Tender notice published
    17 Nov 2025, 10:46 GMT
    UK4
  10. Tender notice published
    19 Nov 2025, 13:58 GMT
    UK4
  11. Contract award notice published
    10 Dec 2025, 14:28 GMT
    UK6
  12. Status changed to complete
    10 Dec 2025, 14:28 GMT
  13. Contract signature expected
    22 Dec 2025, 23:59 GMT
    scheduled
  14. Contract details notice published
    24 Mar 2026, 11:25 GMT
    UK7
Published amendments (5)

Please find Clarifications and Guidance Document 1 in the Documents Sections for further information.

Clarifications guidance documents two and three are now available for downloading as seen in documents section.

Guidance documents 4 & 5 available for download

Clarifications & Guidance Document 6 - EKC Responses

IMPORTANT: Added - Clarifications and Guidance 6 - General Position on International participation (Suppliers outside the UK)

Routine re-releases (12)
  • 2025-11: 8 releases · 3 Nov 2025, 17 Nov 2025
  • 2025-10: 1 release · 30 Oct 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £412,5601 award exc. VAT
Bids received 42 from SMEs
Contracts signed 1latest 23 Dec 2025
Awarded toValueDateStatus
HEALTHBOXHR LTDSMEHR and Payroll System Provider (2026 - 2031)1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2034Extensions: If EKC Group is satisfied with the service and quality of the system a 3-year renewal term can be enacted. · Options: If new and relevant modules become available.£412,5609 Dec 2025Awarded

Contracts

  • Contract 1 · HEALTHBOXHR LTDSME

    Signed
    23 Dec 2025
    Value
    £412,560
    Period
    23 Dec 2025 – 22 Dec 2030 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    If EKC Group is satisfied with the service and quality of the system a 3-year renewal term can be enacted.
    3 agreed KPIs: System Operations · Financial accuracy & accessibility · HR Compliance Reporting
    • System Operations, -Service standards as per contractual agreement to provide and maintain uptime of 99.99% good service during normal business hours. -The 00.01% downtime will be resolved within not more than 3 hours.
    • Financial accuracy & accessibility, - Measurable Payroll processing time, and visible efficiency metrics - Tax Code Downloadable - Swift Calculating Time -Trackable ratios of payroll runs completed without errors, which is crucial for maintaining accuracy. -End-to-end data flow accurately from the HR side to the payroll side (including for new starters entered, and job changes etc). This must be at 100% to ensure that 'gross to net pay' match
    • HR Compliance Reporting, FE Workforce Data Collection-Staff Record Specification: -To enable the mandatory data collection to provide a technical specification and file format of the FE Workforce staff record to enable the intended audience to be able to meet the requirements for FE Workforce staff data return for the current academic year. This is an annual submission. -The FE and skills sector in England will use the FE Workforce Data Collection to collect data about staff and recruitment in the sector. This will bring the knowledge of the workforce in FE on a par with that of schools and higher education. The workforce collection will include demographic and personal characteristics, such as ethnicity and disability data, which will enable better planning and understanding of the impact of government policies on diversity in FE staffing and leadership. It will support the delivery of technical education reforms crucial to individual and national prosperity and be used to plan, implement, and evaluate FE workforce policy. In addition, it will provide the ability to assess and analyse the capacity of the FE workforce and generate valuable outputs for providers for planning, analysis, bench marking and skills gaps.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders · 6 at stage one20—

Contracting authority & participating public bodies

East Kent Colleges Group

Contracting authorityPublic authority - sub-central government GB-PPON: PYPY-4814-DDBH · GB-UKPRN: 10006570 Ramsgate Road, Broadstairs, South East, CT10 1PNContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • HEALTHBOXHR LTDAwarded supplierGB-COH: 16132339GB-PPON: PJJT-5168-QLVH Ascot Business Park Second Floor, 2 Queens Square, Ascot, South East, SL5 9FEContact email

Official documents & specifications (25)

Official links; attachments are not copied

Tender pack and attachments

Show 5 more documents

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