Find a TenderAwarded
Published 31 Oct 2022, 11:08 GMT

Official UK procurement notice

How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them?

Official notice

Authority: Citizens Advice Scotland (CAS)

ServicesOpen procedureSME suitableAccelerated
Published estimate£650,000exc. VAT
Submissions closed 28 Nov 2022awarded 30 Aug 2023
Awarded to SIDE Labs2 awards

What is being bought

Published requirement description

Not all energy consumers are equal. Some are more vulnerable than others and need extra and immediate help. In an audience where everyone is vulnerable, prioritisation is more difficult and that can have a huge impact for the consumer, potentially increasing the risk of harm or even be life threatening. These outcomes impact friends, families and our staff working with the consumer.

Consumers don’t always clearly and succinctly outline their concerns or feelings, which can make detection and identification of priority cases difficult under a load of information, some of it more relevant than others and the sheer volume can hide those in need of greatest help.

Please visit our website for information on CivTech and how to get involved: www.civtech.scot/civtech-8-challenge-… ↗

www.civtech.scot/how-to-apply-civtech-8 ↗

CPV: Energy-management services · IT services: consulting, software development, Internet and support · Social work and related services

The lotProcurement structure

single lot · value published
Lot #1CivTech’s mission is to drive daring and innovation in the public sector by…AwardedRenewalPublished value£650,000

CivTech’s mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people’s lives better – and in doing so create generations of sustainable, high growth businesses.

CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen.

Part of the Scottish Government’s Digital Directorate, CivTech’s approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better.

Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in.

The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you – whether you’re an individual, team or company – it’s an opportunity to take on a Challenge, solve it, and win contracts with a blue-chip public or voluntary sector organisation. You’ll build a product, and a business to take it as far as possible. Because here’s the kicker: the Challenges we issue aren’t ‘single organisation’ problems – most exist worldwide.

In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they’re developed further [for which participating applicants are paid]. The best go through to the Accelerator – a period of intensive work to create the solution, and through CivTech’s unique business workshop system, a business capable of taking the product to the world.

Please visit our website for information on CivTech and how to get involved: www.civtech.scot/civtech-8-challenge-… ↗

www.civtech.scot/how-to-apply-civtech-8 ↗

Delivery: Scotland
Extensions: May be required in order to complete servicesVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published award criteria (2)
  • Quality: 80
  • Price: 20
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
31 Oct 2022, 11:08 GMT
Last source update
27 Mar 2024, 11:35 GMT
Award evaluation window
28 Nov 2022 – …
FTS notice number
2024/S 000-010007
Accelerated
Required to complete works
Classification (CPV)
Energy-management servicesIT services: consulting, software development, Internet and supportSocial work and related services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-037d94 Find a Tender

Publisher note: Suppliers should ensure they read all documentation attached to this notice. (SC Ref:758048)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
28 Nov 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
28 Nov 2022, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Nov 2022 → 27 Mar 2024 · 3 dates
  1. Submission deadline
    28 Nov 2022, 12:00 GMT
  2. Bids opened
    28 Nov 2022, 12:00 GMT
  3. Notice published
    27 Mar 2024, 11:35 GMT

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    27 Mar 2024, 09:55 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £600,0001 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 1514 from SMEs
Contracts signed 2latest 30 Aug 2023
Awarded toValueDateStatus
SIDE LabsSME£600,000 †same award published again · counted once—Awarded
SIDE LabsSME£600,000 †—Awarded

Contracts

  • Contract 009961-2024-1 · SIDE LabsSME

    Signed
    30 Aug 2023
    Value
    £600,000
    Status
    active
  • Contract 010007-2024-1 · SIDE LabsSME

    Signed
    30 Aug 2023
    Value
    £600,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
15bids · 15 electronic · 15 from abroad14——

Contracting authority & participating public bodies

Citizens Advice Scotland (CAS)

Contracting authorityNational or federal agency/officeGeneral public services Broadside, Powderhall Road, Edinburgh, Scotland, EH7 4GBContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sheriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice
  • SIDE LabsAwarded supplier 41 Dordrecht Rd, London, London, UK, W3 7TFContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria