Official UK procurement notice
Housing Responsive Repairs and Voids
Authority: London Borough of Croydon (Local council)
What is being bought2 lots · detail below
Published requirement descriptionThe Council is procuring two new contracts (the "Contracts") to replace its existing
responsive repairs contractor, and the new Contracts started 1 August 2023.
To mitigate the risk of appointing a single provider and to attract local and SME contractors
the Council is letting
this contract via 2 lots by geographical area as follows:
- Lot 1 Responsive repairs excluding gas -approximately 70% of stock
- Lot 2 Responsive repairs excluding gas - approximately 30% of stock
A map showing the geographical split of Lots 1 and Lot 2 can be found in the procurement
documents.
The work is for responsive repairs and voids property works to Croydon Council housing. It
includes other maintenance and general building works which are not part of a planned
programme which may include property remodelling, aids and adaptations, kitchens and
bathrooms and similar works in relation to individual or small groups of properties on a responsive basis. In addition planned works may be instructed based upon performance in
delivery of repairs and voids works.
The Works and Services above will be supported by the Contractors Information and
Communications Technology (ICT) systems, architecture, and processes to manage,
coordinate
and deliver the services as well as interface with the Council’s financial and Housing
Management systems.
The properties covered by the Contracts currently consist of approximately 16,912 units
comprising ‘Housing Revenue Account’ (HRA) housing stock, leased properties (Croylease)
and ‘General Fund’ (GF) housing.
The total maximum contract value is estimated at £221 million (excluding VAT).
CPV: Building construction work · Building installation work · Installation services (except software) · Office-support services · Overhaul and refurbishment work · Repair and maintenance services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£221,000,000 together) · win at most 1 of them · same evaluation weights on every lotLot #1The Council is procuring the Contracts to replace its existing responsive repairs…AwardedPublished value£154,700,000
The Council is procuring the Contracts to replace its existing responsive repairs contractor,
and the new Contracts commenced 1st August 2023. To mitigate against the risk
of appointing a single provider and to attract local and SME contractors the Council is letting
the Contracts via two lots by geographical area. This Lot (Lot 1) covers Area 1 and equates to
approximately 70% of stock. A map showing the geographical location of Lot 1 can be found
in the procurement documents.
The work is for responsive repairs and voids property works to Croydon Council housing. It
includes other maintenance and general building works which are not part of a planned
programme which may include property remodelling, aids and adaptations, kitchens and
bathrooms and similar works in relation to individual or small groups of properties on a
responsive basis. In addition planned works may be instructed based upon performance in
delivery of repairs and voids works.
The Works and Services above will be supported by the Contractors Information and
Communications Technology (ICT) systems, architecture, and processes to manage,
coordinate
and deliver the services as well as interface with the Council’s financial and Housing
Management systems. The properties covered by the Contract currently consist of approximately 11,838 units
comprising ‘Housing Revenue Account’ (HRA) housing stock, leased properties (Croylease)
and ‘General Fund’ (GF) housing.
The Lot 1 Contract is being let for a duration of 10 years and 8 months with a ‘break option’
after 6 years and 8 months. In addition, there will be a no-fault termination clause.
The total maximum contract value for Lot 1 is estimated at £125,700,000 (excluding VAT).
Lot #2The Council is procuring the Contracts to replace its existing responsive repairs…AwardedPublished value£66,300,000
The Council is procuring the Contracts to replace its existing responsive repairs contractor,
and the new Contracts commenced 1st August 2023. To mitigate against the risk
of appointing a single provider and to attract local and SME contractors the Council is letting
the Contracts via two lots by geographical area. This Lot (Lot 2) covers Area 2 and equates
to approximately 30% of stock. A map showing the geographical location of Lot 2 can be
found in the procurement documents.
The work is for responsive repairs and voids property works to Croydon Council housing. It
includes other maintenance and general building works which are not part of a planned
programme which may include property remodelling, aids and adaptations, kitchens and
bathrooms and similar works in relation to individual or small groups of properties on a
responsive basis. In addition planned works may be instructed based upon performance in
delivery of repairs and voids works.
The Works and Services above will be supported by the Contractors Information and
Communications Technology (ICT) systems, architecture, and processes to manage,
coordinate and deliver the services as well as interface with the Council’s financial and Housing Management systems.
The properties covered by the Contract currently consist of approximately 5074 units
comprising ‘Housing Revenue Account’ (HRA) housing stock, leased properties (Croylease)
and ‘General Fund’ (GF) housing.
The Lot 2 Contract is being let for a duration of 10 years and 8 months with a ‘break option’
after 6 years and 8 months. In addition, there will be a no-fault termination clause.
The total maximum contract value for Lot 2 is estimated at £61,300,000 (excluding VAT).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 60
- Price: 40
- Successive reduction
- Candidates will be reduced successively across stages
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Competitive procedure with negotiation
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Works
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 21 Mar 2022, 14:05 GMT
- Last source update
- 16 Aug 2023, 17:51 BST
- Authority reference
DN619329- FTS notice number
2023/S 000-024094- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03243eFind a Tender
- Review procedure
Review procedures are as set out in the Public Contracts Regulations 2015
Publisher note: The Council is using the London Tenders portal to conduct this exercise, which can be accessed using this link https://www.londontenders.org/ The use of this system allows a full audit trail of communication with providers to ensure fair treatment as well as to maintain full confidentiality. If you require assistance in using the London Tenders portal please contact their Support Helpdesk by email [email protected] for all support issues. This will auto-log a support ticket. On logging a ticket, if you have not already logged one before, you will be issued with a registration email that will give you instructions to allow you to log in, log, review and update your own tickets. In emergency situations you can contact their Support Service Desk on +44 (0)20 7539 2828. Please note the Support Service Desk will not be able to answer any market test specific enquiries. The Council reserves the right, subject to the provisions of the Public Contracts Regulations 2015 to change without notice the basis of any part of the procurement process or to cancel the procurement at any time and not to proceed with the award of any contract at any stage of the procurement process. In accordance with the Public Contract Regulations 2015 the Council is permitted to use the competitive procedure with negotiation as the needs of the contracting authority cannot be met without adaptation of readily available solutions and the contract cannot be awarded without prior negotiation because of specific circumstances related to the nature, the complexity or the legal and financial make-up or because of risks attaching to them. The Council, as indicated on this notice, reserves the right to award contracts on the basis of the initial tenders without negotiation. The Council will be holding a launch day on 18 July between 10:00am- 2pm at LSBU Croydon, Electric House, 3 Wellesley Road, Croydon,CR0 2AG. Whilst bidders are encouraged to attend this event; this is optional and non attendance does not preclude bidders from submitting an Selection Questionnaire. Registration is required for this event, with further details included in the Selection Questionnaire Instructions.
How it was run
Official notice- Submission deadline
- 3 Aug 2022, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 360 days from the deadline
Timeline
18 Jul 2022 → 16 Aug 2023 · 4 dates- Next notice expected18 Jul 2022, 00:00 BST
- Submission deadline3 Aug 2022, 12:00 BST
- Invitations to tender expected30 Aug 2022, 00:00 BST
- Notice published16 Aug 2023, 17:51 BST
Notice history
5 events · 3 releases on Find a Tender · since 4 Jul 2022- Published value updated to £221,000,0004 Jul 2022, 16:49 BSTwas £150,000,000
- Status changed to active4 Jul 2022, 16:49 BST
- Procurement method changed4 Jul 2022, 16:49 BST
- Deadline published: 3 Aug 2022, 12:00 BST4 Jul 2022, 16:49 BST
- Status changed to complete16 Aug 2023, 17:51 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · The Council is procuring the Contracts to replace its existing responsive repairs…1 award | |||
| Wates Property Services Ltd | £125,700,000 † | — | Awarded |
| Lot 2 · The Council is procuring the Contracts to replace its existing responsive repairs…1 award | |||
| Mears Limited | £61,300,000 † | — | Awarded |
Contracts
Contract 024094-2023-1-1 · Wates Property Services Ltd
- Signed
- 1 Aug 2023
- Value
- £125,700,000
- Status
- active
Contract 024094-2023-2-2 · Mears Limited
- Signed
- 1 Aug 2023
- Value
- £61,300,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · The Council is procuring the Contracts to replace its existing responsive repairs… | 3bids | 0 | — | — |
| 2 · The Council is procuring the Contracts to replace its existing responsive repairs… | 3bids | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Cabinet OfficeReview contact point
- High Court of England and WalesMediation body
Bidders & participating suppliers
2 commercial parties on the notice- Mears LimitedAwarded supplier
- Wates Property Services LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.