Official UK procurement notice
Housing Asset Management · UK public procurement notice
Authority: Irwell Valley Housing Association (Housing)
What is being bought
Published requirement descriptionHousing management system based upon proactive daily contact
Irwell Valley Homes intends to enter into contract, eight working days following transmission of this notice with Alertacall Ltd for the provision of Housing Proactive a housing management system based around proactive daily contact with tenants which will be used to assist with the management of dwellings in which there are tenants with higher housing management needs being the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Schedule 5, Paragraph 1 / 2 Procurement Act 2023. The contract period will be 156 weeks with unilateral right to extend for one further period not exceeding 52 weeks.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 28 Oct 2025, 15:24 GMT
- Last source update
- 28 Oct 2025, 15:24 GMT
- FTS notice number
2025/S 000-069055- Latest notice
- Transparency notice (UK5)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05d57bFind a Tender
- Why no open competition
- Single Suppliers Technical Reasons
- Published justification
The contract is being directly awarded under Section 41, relying on the justification set out in Schedule 5, Paragraph 1/2 (Technical reasons/Exclusive rights). This is justified because Alertacall Ltd is the exclusive provider of the "Housing Proactive" system, which holds a unique and essential feature-set (proactive daily contact, higher management needs assistance) and is the only system approved as UK Housing Benefit eligible, meaning no reasonable substitute exists or alternative provider is available due to these technical/exclusive requirements.
Notice history
2 events · 1 release on Find a Tender · since 28 Oct 2025- Transparency notice published28 Oct 2025, 15:24 GMTUK5
- Contract signature expected10 Nov 2025, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Alertacall LimitedSME10 Nov 2025 – 9 Nov 2028 · up to 9 Nov 2029Extensions: 1 year extension to allow IVH to scan the horizon for any potential future alternates · Options: To allow for any future IVH schemes of a similar type, currently in development or that go into development during the provision to be added into the service | £425,000 inc. VAT | — | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ALERTACALL LIMITEDAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Transparency notice Transparency notice on Find a Tender