Housing Allocations and Homelessness Management Solution - Soft Market Testing

{
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  "date": "2025-08-12T10:53:33+01:00",
  "ocid": "ocds-h6vhtk-0566c0",
  "buyer": {
    "id": "GB-PPON-PGDV-8944-CMBP",
    "name": "West Northamptonshire Council"
  },
  "tender": {
    "id": "WNCSMTKL260725",
    "lots": [
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        "contractPeriod": {
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          "startDate": "2026-04-01T00:00:00+01:00"
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    "title": "Housing Allocations and Homelessness Management Solution - Soft Market Testing",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "WNC is inviting the industry to innovate and collaborate on a solution to manage our housing register, allocations and homelessness services to enable our capabilities related to supporting our residents with their housing needs.\nThe contracts for the both the current incumbent solutions ends on the 31st of March 2026.\nWNC currently have approx 2,000 customers active on the housing register, with approximately 3,000 applications awaiting assessment.\nOur incumbent Social Housing Management Solution is accessed by approximately 200 officers concurrently although this includes the landlord function. Our incumbent Homeless management solution is accessed by approximately 100 officers daily.\nWNC has, on average, 450 homeless approaches per month and currently has around 1800 open homeless cases in spanning relief, approach, main duty and prevention.\nThere are currently up to 800 households placed in Temporary accommodation including placements in our own stock for which we would need to access rent accounts and process invoices.\nThe system also ensures that WNC holds and maintains all data in relation to customers, properties and tenancy agreements.",
    "aboveThreshold": true,
    "mainProcurementCategory": "goods"
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  "parties": [
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      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF24",
        "country": "GB",
        "locality": "Northampton",
        "postalCode": "NN1 1ED",
        "countryName": "United Kingdom",
        "streetAddress": "Angel Street"
      },
      "details": {
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            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
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      "identifier": {
        "id": "PGDV-8944-CMBP",
        "scheme": "GB-PPON"
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      "contactPoint": {
        "email": "procurement@westnorthants.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "047922-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/047922-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-08-12T10:53:33+01:00"
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    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-08-15T23:59:59+01:00",
        "description": "We are looking for input from the market that will help us to develop a service, comprising of one or more solutions that will provide:\n•\tA service that matches WNC's economic, environmental, and social values\n•\tIs fit for purpose for a modern, forward-thinking organisation.\n•\tValue for money for the taxpayers\nYour solution should support WNC in effectively and efficiently delivering one or more homelessness functions, including:\n•\tHousing Register\n\tApplication & registration\n\tAssessment & banding\n\tBidding & property matching\n\tShortlisting & offers\n•\tHousing Assessment\n•\tHousing approach and pathways\n•\tTriage\n•\tPHPs\n•\tTemporary Accommodation placement management\n•\tTemporary Accommodation property inventory\n•\tTemporary Accommodation rent accounting\n•\tTemporary Accommodation Placement invoicing\n•\tTemporary Accommodation Move out property management\n•\tReporting, auditing and trend analysis\nCapabilities provided by the incumbent system are completed by integrating with:\n•\tInfinity  - Tenancy management, rent accounting, repairs\nIncumbent solution also integrates with WNC strategic solutions including:\n•\tTouchRight - Temporary Accommodation move out property management\n•\tOpen Housing - Tenancy management & housing allocations\n•\tHeyCentric - Income Management System\n•\tCivica Digital360 - EDRMS\n•\tUnit4 ERP  - General Ledger, Accounts Payable and Accounts Receivable\n•\tCapita One Academy - Revenues & Benefits posting of benefits to individual rent accounts\nTo request the soft market testing document for completion, please email procurement@westnorthants.gov.uk. Please note that the deadline for returns is 23:59 on 15th August 2025 (extended 12/08/25)."
      }
    ]
  },
  "initiationType": "tender"
}

{
  "id": "046192-2025",
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  "date": "2025-08-05T14:48:39+01:00",
  "ocid": "ocds-h6vhtk-0566c0",
  "buyer": {
    "id": "GB-PPON-PGDV-8944-CMBP",
    "name": "West Northamptonshire Council"
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    "title": "Housing Allocations and Homelessness Management Solution - Soft Market Testing",
    "status": "planning",
    "legalBasis": {
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      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    "description": "WNC is inviting the industry to innovate and collaborate on a solution to manage our housing register, allocations and homelessness services to enable our capabilities related to supporting our residents with their housing needs.\nThe contracts for the both the current incumbent solutions ends on the 31st of March 2026.\nWNC currently have approx 2,000 customers active on the housing register, with approximately 3,000 applications awaiting assessment.\nOur incumbent Social Housing Management Solution is accessed by approximately 200 officers concurrently although this includes the landlord function. Our incumbent Homeless management solution is accessed by approximately 100 officers daily.\nWNC has, on average, 450 homeless approaches per month and currently has around 1800 open homeless cases in spanning relief, approach, main duty and prevention.\nThere are currently up to 800 households placed in Temporary accommodation including placements in our own stock for which we would need to access rent accounts and process invoices.\nThe system also ensures that WNC holds and maintains all data in relation to customers, properties and tenancy agreements.",
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      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF24",
        "country": "GB",
        "locality": "Northampton",
        "postalCode": "NN1 1ED",
        "countryName": "United Kingdom",
        "streetAddress": "Angel Street"
      },
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            "scheme": "UK_CA_TYPE",
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      "identifier": {
        "id": "PGDV-8944-CMBP",
        "scheme": "GB-PPON"
      },
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      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "046192-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/046192-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-08-05T14:48:39+01:00"
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    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-08-06T23:59:59+01:00",
        "description": "We are looking for input from the market that will help us to develop a service, comprising of one or more solutions that will provide:\n•\tA service that matches WNC's economic, environmental, and social values\n•\tIs fit for purpose for a modern, forward-thinking organisation.\n•\tValue for money for the taxpayers\nYour solution should support WNC in effectively and efficiently delivering one or more homelessness functions, including:\n•\tHousing Register\n\tApplication & registration\n\tAssessment & banding\n\tBidding & property matching\n\tShortlisting & offers\n•\tHousing Assessment\n•\tHousing approach and pathways\n•\tTriage\n•\tPHPs\n•\tTemporary Accommodation placement management\n•\tTemporary Accommodation property inventory\n•\tTemporary Accommodation rent accounting\n•\tTemporary Accommodation Placement invoicing\n•\tTemporary Accommodation Move out property management\n•\tReporting, auditing and trend analysis\nCapabilities provided by the incumbent system are completed by integrating with:\n•\tInfinity  - Tenancy management, rent accounting, repairs\nIncumbent solution also integrates with WNC strategic solutions including:\n•\tTouchRight - Temporary Accommodation move out property management\n•\tOpen Housing - Tenancy management & housing allocations\n•\tHeyCentric - Income Management System\n•\tCivica Digital360 - EDRMS\n•\tUnit4 ERP  - General Ledger, Accounts Payable and Accounts Receivable\n•\tCapita One Academy - Revenues & Benefits posting of benefits to individual rent accounts\nTo request the soft market testing document for completion, please email procurement@westnorthants.gov.uk. Please note that the deadline for returns is 23:59 on 6th August 2025 (extended 05/08/25)."
      }
    ]
  },
  "initiationType": "tender"
}

{
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  "date": "2025-07-28T10:17:50+01:00",
  "ocid": "ocds-h6vhtk-0566c0",
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    "name": "West Northamptonshire Council"
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    "id": "WNCSMTKL260725",
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            "description": "Software package and information systems"
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    "title": "Housing Allocations and Homelessness Management Solution - Soft Market Testing",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    "description": "WNC is inviting the industry to innovate and collaborate on a solution to manage our housing register, allocations and homelessness services to enable our capabilities related to supporting our residents with their housing needs.\nThe contracts for the both the current incumbent solutions ends on the 31st of March 2026. \nWNC currently have approx 2,000 customers active on the housing register, with approximately 3,000 applications awaiting assessment.\nOur incumbent Social Housing Management Solution is accessed by approximately 200 officers concurrently although this includes the landlord function. Our incumbent Homeless management solution is accessed by approximately 100 officers daily.\nWNC has, on average, 450 homeless approaches per month and currently has around 1800 open homeless cases in spanning relief, approach, main duty and prevention. \nThere are currently up to 800 households placed in Temporary accommodation including placements in our own stock for which we would need to access rent accounts and process invoices. \nThe system also ensures that WNC holds and maintains all data in relation to customers, properties and tenancy agreements.",
    "aboveThreshold": true,
    "mainProcurementCategory": "goods"
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      "id": "GB-PPON-PGDV-8944-CMBP",
      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
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      "address": {
        "region": "UKF24",
        "country": "GB",
        "locality": "Northampton",
        "postalCode": "NN1 1ED",
        "countryName": "United Kingdom",
        "streetAddress": "Angel Street"
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        "id": "PGDV-8944-CMBP",
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        "id": "043336-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/043336-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-07-28T10:17:50+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-08-05T23:59:59+01:00",
        "description": "We are looking for input from the market that will help us to develop a service, comprising of one or more solutions that will provide:\n•\tA service that matches WNC's economic, environmental, and social values\n•\tIs fit for purpose for a modern, forward-thinking organisation.\n•\tValue for money for the taxpayers \nYour solution should support WNC in effectively and efficiently delivering one or more homelessness functions, including:\n•\tHousing Register \n\tApplication & registration\n\tAssessment & banding \n\tBidding & property matching \n\tShortlisting & offers\n•\tHousing Assessment\n•\tHousing approach and pathways\n•\tTriage\n•\tPHPs\n•\tTemporary Accommodation placement management \n•\tTemporary Accommodation property inventory \n•\tTemporary Accommodation rent accounting \n•\tTemporary Accommodation Placement invoicing \n•\tTemporary Accommodation Move out property management\n•\tReporting, auditing and trend analysis\nCapabilities provided by the incumbent system are completed by integrating with: \n•\tInfinity  - Tenancy management, rent accounting, repairs\nIncumbent solution also integrates with WNC strategic solutions including:\n•\tTouchRight - Temporary Accommodation move out property management\n•\tOpen Housing - Tenancy management & housing allocations\n•\tHeyCentric - Income Management System\n•\tCivica Digital360 - EDRMS\n•\tUnit4 ERP  - General Ledger, Accounts Payable and Accounts Receivable\n•\tCapita One Academy - Revenues & Benefits posting of benefits to individual rent accounts\nTo request the soft market testing document for completion, please email procurement@westnorthants.gov.uk. Please note that the deadline for returns is 17:00 on 5th August 2025."
      }
    ]
  },
  "initiationType": "tender"
}