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Published 29 May 2026, 08:00 BST

Official UK procurement notice

Housing 21 - Housing Management System (HMS)

Official notice

Authority: Housing 21 (Public body)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£6,000,000≈ £1.2m / year · £6,000,000 inc. VAT
Submissions closed 24 Jun 2026
Contract term 5 yrsends 1 Nov 2031 · up to 1 Nov 2036 with extensions · starts 2 Nov 2026

What is being bought

Published requirement description

Please refer to ‘Appendix 1 - Housing 21 – Housing Management System – Specification’ for our detailed specification of requirements.

Housing 21 is aiming to award a supplier capable of delivering our core Housing Management System (HMS) functionality in a manner that provides a clear and intuitive user experience to the different user’s profiles across the organisation to support Housing 21’s devolved model. From the central corporate functions to Regional Managers and Local Housing Managers responsible for an individual scheme. The system should be out of the box, cloud based, modern, flexible, and scalable Housing Management System.

As a minimum suppliers MUST be able to provide the HMS core functionality requirements to be considered. Housing 21 reserves the right not to include the optional - enhanced functionality modules if in the best interest of Housing 21.

Market Engagement Notice: www.find-tender.service.gov.uk/Notice/011113-2026 ↗

This was used to support the finalisation of Housing 21's specification of requirements.

Contract Duration: 5 years + 2 years + 2 years + 1 years

Procurement Process:

Stage 1: Conditions of Participation

Stage 2: Tender Stage

Stage 3: Negotiation (Optional)

Housing 21 reserves the right to invite more than three of the highest scoring bids at Conditions of Participation (Stage 1), through to the Tender Stage (Stage 2), depending on the competition outcome. Please note this number may vary.

For further information please review the guidance document in uploaded documents on Delta eSourcing.

For more information about this opportunity, please visit the eSourcing portal at:

www.delta-esourcing.com/tenders/UK-UK-West-M… ↗

To respond to this opportunity, please click here:

www.delta-esourcing.com/respond/74MSA85VH9 ↗

  • How the procedure runs: Procurement Process: Stage 1: Conditions of Participation Stage 2: Tender Stage Stage 3: Negotiation (Optional) Housing 21 reserves the right to invite more than three of the highest scoring bids at Conditions of Participation (Stage 1), through to the Tender Stage (Stage 2), depending on the competition outcome. Please note this number may vary. For further information please review the guidance document in uploaded documents on Delta eSourcing.

CPV: Software-related services

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEPublished value£6,000,000
Contract period: 2 Nov 2026 – 1 Nov 2031 (5 yrs) · up to 1 Nov 2036 with extensionsValue: £6,000,000 exc. VAT · £6,000,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: 5 years + 2 years + 2 years + 1 years
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    Housing 21 reserves the right to carry out a business credit profile check via Experian.

    Bidders must have confirm whether you already have, or can commit to obtain, prior to the award of the contract, the levels of insurance cover indicated below:

    a.Employer’s (Compulsory) Liability Insurance = £5,000,000

    b.Public Liability Insurance = £5,000,000

    c.Professional Indemnity Insurance = £5,000,000

    d.Product Liability Insurance = £5,000,000

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality
  • Price
Conditions of participation1
  • Economic & financial standing

    Housing 21 reserves the right to carry out a business credit profile check via Experian.

    Bidders must have confirm whether you already have, or can commit to obtain, prior to the award of the contract, the levels of insurance cover indicated below:

    a.Employer’s (Compulsory) Liability Insurance = £5,000,000

    b.Public Liability Insurance = £5,000,000

    c.Professional Indemnity Insurance = £5,000,000

    d.Product Liability Insurance = £5,000,000

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
29 May 2026, 08:00 BST
Last source update
29 May 2026, 08:00 BST
Award evaluation window
Submission end – 1 Oct 2026
FTS notice number
2026/S 000-050562
Latest notice
Tender notice (UK4)
Classification (CPV)
Software-related services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06a840 Find a Tender
How it runs

Procurement Process:

Stage 1: Conditions of Participation

Stage 2: Tender Stage

Stage 3: Negotiation (Optional)

Housing 21 reserves the right to invite more than three of the highest scoring bids at Conditions of Participation (Stage 1), through to the Tender Stage (Stage 2), depending on the competition outcome. Please note this number may vary.

For further information please review the guidance document in uploaded documents on Delta eSourcing.

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
24 Jun 2026, 12:00 BST
Clarification deadline
15 Jun 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

29 May 2026 → 2 Nov 2026 · 5 dates
  1. Tender notice published151 days ago
    29 May 2026, 08:00 BST
  2. Clarification questions by134 days ago
    15 Jun 2026, 12:00 BST
  3. Submission deadline125 days ago
    24 Jun 2026, 12:00 BST
  4. Award decision expected by26 days ago
    1 Oct 2026, 23:59 BST
  5. Today
    28 Oct 2026
  6. Contract startsin 4 days
    2 Nov 2026

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    29 May 2026, 08:00 BST
    UK4

Contracting authority & participating public bodies

Housing 21

Contracting authorityPublic authority - sub-central government GB-PPON: PGTG-9145-PMNM Housing 21, 10th Floor Tricorn House, 51-53 Hagley Road, Birmingham, B16 8TP, West Midlands, West Midlands, B16 8TPContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender