Housing 21 - Housing Management System (HMS)

{
  "id": "050562-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-05-29T08:00:49+01:00",
  "ocid": "ocds-h6vhtk-06a840",
  "buyer": {
    "id": "GB-PPON-PGTG-9145-PMNM",
    "name": "Housing 21"
  },
  "tender": {
    "id": "ocds-h6vhtk-06a840",
    "lots": [
      {
        "id": "1",
        "value": {
          "currency": "GBP",
          "amountGross": 6000000
        },
        "status": "active",
        "renewal": {
          "description": "5 years + 2 years + 2 years + 1 years"
        },
        "hasRenewal": true,
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Price",
              "type": "price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-11-01T23:59:59+00:00",
          "startDate": "2026-11-02T00:00:00+00:00",
          "maxExtentDate": "2036-11-01T23:59:59+00:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Housing 21 reserves the right to carry out a business credit profile check via Experian. \nBidders must have confirm whether you already have, or can commit to obtain, prior to the award of the contract, the levels of insurance cover indicated below:\na.Employer’s (Compulsory) Liability Insurance = £5,000,000\nb.Public Liability Insurance = £5,000,000\nc.Professional Indemnity Insurance = £5,000,000\nd.Product Liability Insurance = £5,000,000"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72260000",
            "scheme": "CPV",
            "description": "Software-related services"
          }
        ]
      }
    ],
    "title": "Housing 21 - Housing Management System (HMS)",
    "value": {
      "currency": "GBP",
      "amountGross": 6000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "050562-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/050562-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-29T08:00:49+01:00"
      }
    ],
    "procedure": {
      "features": "Procurement Process:\nStage 1: Conditions of Participation \nStage 2: Tender Stage\nStage 3: Negotiation (Optional)\nHousing 21 reserves the right to invite more than three of the highest scoring bids at Conditions of Participation (Stage 1), through to the Tender Stage (Stage 2), depending on the competition outcome. Please note this number may vary.\nFor further information please review the guidance document in uploaded documents on Delta eSourcing."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-10-01T23:59:59+01:00"
    },
    "description": "Please refer to ‘Appendix 1 - Housing 21 – Housing Management System – Specification’ for our detailed specification of requirements. \nHousing 21 is aiming to award a supplier capable of delivering our core Housing Management System (HMS) functionality in a manner that provides a clear and intuitive user experience to the different user’s profiles across the organisation to support Housing 21’s devolved model. From the central corporate functions to Regional Managers and Local Housing Managers responsible for an individual scheme. The system should be out of the box, cloud based, modern, flexible, and scalable Housing Management System. \nAs a minimum suppliers MUST be able to provide the HMS core functionality requirements to be considered. Housing 21 reserves the right not to include the optional - enhanced functionality modules if in the best interest of Housing 21. \nMarket Engagement Notice: https://www.find-tender.service.gov.uk/Notice/011113-2026\nThis was used to support the finalisation of Housing 21's specification of requirements. \nContract Duration: 5 years + 2 years + 2 years + 1 years\nProcurement Process:\nStage 1: Conditions of Participation \nStage 2: Tender Stage\nStage 3: Negotiation (Optional)\nHousing 21 reserves the right to invite more than three of the highest scoring bids at Conditions of Participation (Stage 1), through to the Tender Stage (Stage 2), depending on the competition outcome. Please note this number may vary.\nFor further information please review the guidance document in uploaded documents on Delta eSourcing.\nFor more information about this opportunity, please visit the eSourcing portal at: \nhttps://www.delta-esourcing.com/tenders/UK-UK-West-Midlands:-Software-related-services./74MSA85VH9\nTo respond to this opportunity, please click here: \nhttps://www.delta-esourcing.com/respond/74MSA85VH9",
    "tenderPeriod": {
      "endDate": "2026-06-24T12:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-06-15T12:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.delta-esourcing.com/",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PGTG-9145-PMNM",
      "name": "Housing 21",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "West Midlands",
        "postalCode": "B16 8TP",
        "countryName": "United Kingdom",
        "streetAddress": "Housing 21, 10th Floor Tricorn House, 51-53 Hagley Road, Birmingham, B16 8TP"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGTG-9145-PMNM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Oliver Butts",
        "email": "oliver.butts@housing21.org.uk",
        "telephone": "07759133400"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}