Hornbill · UK public procurement notice

Official notice

Authority: DELT SHARED SERVICES LIMITED (Public body)

Below threshold - without competition

Sectors: Software Packages & ERP (48) Delivery: South West (UKK)

Awarded value£88,239published contract · exc. VAT

Awarded 20 May 2026no call for competition

Awarded to Hornbill Technologies Limited

What is being bought

Published requirement description

Supportworks is an enterprise-grade help-desk / ITSM platform that organisations use to manage support requests, IT incidents & changes, assets/configurations, and service delivery.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: South West

48517000 IT software package

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 9 Jul 2026, 11:48 BST
Last source update: 9 Jul 2026, 11:48 BST
Authority reference: CNTR0012072
FTS notice number: 2026/S 000-064627
Latest notice: Contract details notice (UK7)
Delivery area: South West (UKK)
Official registry OCID: ocds-h6vhtk-06c754 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
9 Jul 2026, 11:48 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £88,2391 contract exc. VAT

Contracts signed 1latest 20 May 2026

Awarded to	Value	Date	Status
Hornbill Technologies LimitedSME	£88,239 †	—	Awarded

Contracts

CNTR0012072 · Hornbill Technologies LimitedSME
Signed
20 May 2026
Value
£88,239
Period
14 Jun 2026 – 13 Jun 2028
Status
active

Contracting authority & participating public bodies

DELT SHARED SERVICES LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: 09098450 · GB-PPON: PJYM-6144-WWXH 2 Derriford Park, Derriford Business Park, Plymouth, South West, PL6 5QZContact email

Bidders & participating suppliers

1 commercial party on the notice

HORNBILL TECHNOLOGIES LIMITEDAwarded supplierGB-COH: 07244938GB-PPON: PTJT-1524-YNPD 86-90 Paul Street, London, London, EC2A 4NEContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Signed contract contractSigned contractPDF

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender9 Jul 2026, 11:48 BST