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Published 21 Feb 2025, 15:58 GMT

Official UK procurement notice

Homecare framework · UK public procurement notice

Official notice

Authority: London Borough of Barking and Dagenham (Local council)

Framework agreement4 lotsServicesOpen procedureSME suitableMax 2 lots per supplier
Framework ceiling (notional)£95,000,000total for 4 lots · framework ceiling, not attributable revenue
Submissions closed 27 Mar 2025awarded 1 Sept 2025
Lots 4max 2 won per supplier
Framework period 4 yrsends 30 Jun 2029 · starts 1 Jul 2025

What is being bought4 lots · detail below

Published requirement description

3.1 The London Borough of Barking and Dagenham is commissioning a Framework of Homecare providers for adults aged 18 and over residing in Barking and Dagenham. We use a strengths-based approach in our social care work and seek to build on the assets and relationships people have in their communities. We are committed to support and enhance our residents’ abilities and resilience to live in their own homes, for as long as possible, as independently as possible. Under the Care Act 2014, the local authority must provide or arrange for the provision of services that promote wellbeing, contribute towards preventing, delaying or reducing the needs for care and support in individuals and meet the needs for care and support of adults who meet the eligibility criteria set out in the Care Act 2014.

One of the most important service areas that the local authority commissions to meet these Care Act 2014 responsibilities is domiciliary care, or homecare, as we call it locally. Homecare is a service that provides paid, professional care and support to people in their own homes to help them to continue living their daily lives.

CPV: Social work and related services

How this framework works

From the published notice
Places
up to 9 suppliers · 81 bids on the busiest of 4 lots (9.0 per place) · 9 appointed (full)
Framework period
4 yrs from 1 Jul 2025

Lots and requirements (4)Procurement structure

4 lots · all with a published value · win at most 2 of them · same evaluation weights on every lot

Every one of these 3 lots carries the same published figure, £30,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1North localityCancelled 4 yrsceiling above
Contract period: 1 Jul 2025 – 30 Jun 2029 (4 yrs)
Delivery: London
Variant bids: not allowed
Lot #2East LocalityCancelled 4 yrsceiling above
Contract period: 1 Jul 2025 – 30 Jun 2029 (4 yrs)
Delivery: London
Variant bids: not allowed
Lot #3West LocalityCancelled 4 yrsceiling above
Contract period: 1 Jul 2025 – 30 Jun 2029 (4 yrs)
Delivery: London
Variant bids: not allowed
Lot #4All locations combinedCancelled 4 yrsPublished value£5,000,000
Contract period: 1 Jul 2025 – 30 Jun 2029 (4 yrs)
Delivery: London
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 4 lots
Quality: 60%Price: 30%Social value: 10%
Published award criteria (3)
  • Quality: 60
  • Social value: 10
  • Price: 30
Lot distribution rule: No lots will be combined. We require 3 lead providers for Lots 1-3, with two reserve providers for each lot, making a total of 9 providers for this contract. Lot 4 will combine all providers from lots 1-3 and shall act as cover if the capacity of all providers on any single lot is exceeded.
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Homecare framework” is a framework: the contest is a place on its panel, up to 9 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
21 Feb 2025, 15:58 GMT
Last source update
29 Sept 2025, 23:27 BST
Award evaluation window
27 Mar 2025 – …
FTS notice number
2025/S 000-060701
Classification (CPV)
Social work and related services
Delivery area
London (UKI52)
Official registry OCID
ocds-h6vhtk-04e72b Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
27 Mar 2025, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
270 days from the deadline
Bids opened
27 Mar 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

27 Mar 2025 → 29 Sept 2025 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    27 Mar 2025, 12:00 GMT
  2. Bids opened
    27 Mar 2025, 12:00 GMT
  3. Contract starts
    1 Jul 2025, 00:00 BST
  4. Notice published386 days ago
    29 Sept 2025, 23:27 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    29 Sept 2025, 23:27 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 9admitted to the panel · see the list ↓
Bids received 8173 from SMEs · busiest of 4 lots
Contracts signed 4latest 1 Sept 2025

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 3 of these contracts carry the same published figure, £30,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • North Locality

    Signed
    1 Sept 2025
    Value
    ceiling above
    Period
    … – 30 Jun 2029
    Status
    active
  • East Locality

    Signed
    1 Sept 2025
    Value
    ceiling above
    Period
    … – 30 Jun 2029
    Status
    active
  • West Locality

    Signed
    1 Sept 2025
    Value
    ceiling above
    Period
    … – 30 Jun 2029
    Status
    active
  • All locations combined

    Signed
    1 Sept 2025
    Value
    £5,000,000
    Period
    … – 30 Jun 2029
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · North locality81bids · 81 electronic73——
2 · East Locality81bids · 81 electronic73——
3 · West Locality81bids · 81 electronic73——
4 · All locations combined81bids · 81 electronic73——

Contracting authority & participating public bodies

London Borough of Barking and Dagenham

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall Square, 1 Clockhouse Avenue, Barking, London, IG11 7LUContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body London

Framework contractors & participating bidders

11 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria