Official UK procurement notice
Home Ownership Income Collection
Authority: Places for People on behalf of PfP & Anchor Hanover Group (Public body)
What is being bought
Published requirement descriptionPlaces for People is seeking to appoint an experienced external provider to deliver an end-to-end Home Ownership arrears management service. The contract will cover the collection of homeowners’ rent and service charges, including tracing, recovery and enforcement activity across all applicable tenures, such as shared ownership, leasehold and freehold service charges.
The successful provider will be responsible for the design, implementation and delivery of an outsourced arrears management service, taking responsibility for day-to-day arrears casework. Places for People will retain strategic oversight, governance and accountability for vulnerable or complex cases, ensuring appropriate management and customer protection throughout the service.
CPV: Collection agency services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£4,044,107
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality and Technical merit: 60%
- Pricing Submission: 40%
Published award criteria (2)
- Quality and Technical merit
- Pricing Submission
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 22 May 2026, 13:05 BST
- Last source update
- 22 May 2026, 13:05 BST
- Award evaluation window
- Submission end – 3 Aug 2026
- FTS notice number
2026/S 000-047839- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06a119Find a Tender
How it was run
Official notice- Submission deadline
- 24 Jun 2026, 12:00 BST
- Clarification deadline
- 17 Jun 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
22 May 2026 → 27 Aug 2026 · 5 dates- Tender notice published158 days ago22 May 2026, 13:05 BST
- Clarification questions by132 days ago17 Jun 2026, 12:00 BST
- Submission deadline125 days ago24 Jun 2026, 12:00 BST
- Award decision expected by85 days ago3 Aug 2026, 23:59 BST
- Contract starts62 days ago27 Aug 2026, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Tender notice published22 May 2026, 13:05 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender