Find a TenderAwarded without competitionContract award notice
Published 16 Sept 2026, 10:10 BST

Official UK procurement notice

Home First, Discharge to Assess & Recovery Beds

Authority: Royal Borough of Greenwich (Local council)

Direct awardLight touch regimeSME suitableVCSE suitable
Awarded value £7,080,000published award · exc. VAT
Award in standstill 20 Aug 2026no call for competition
Award (standstill) to ELEANOR NURSING AND SOCIAL CARE LIMITED

What is being bought

Published requirement description

The Royal Borough of Greenwich intends to commission a single provider contract for the provision of Adult 'Home First, Discharge to Assess & Recovery Beds' services.

The Service will operate from Eltham Community Hospital and will provide up to 20 beds, flexibly allocated across both pathways to support hospital discharge, admission avoidance, and short-term recovery and non-intensive rehabilitation to enable recovery and regain independence. Multidisciplinary working is key to the model, and the provider will be expected to work in partnership with system stakeholders.

The service will operate on a block purchase basis and will include personal care, including nursing and medication support administered by registered nurses and care professionals care with the goal to enable service users to regain or achieve maximum independence and quality of life as soon as possible following a period of ill health.

Total value: £7,080,000

Length of contract 3 years and estimated start date is Spring 2027, pending the site refurbishment.

This direct award is following a competitive procedure where a contract could not be awarded: switch to direct award under Section 43

A competitive procurement process was launched on 31st March 2026 for a 5 plus 2 years contract (UK4: Tender notice Notice identifier2026/S 000-0395) and closed on 7 May 2026 receiving 9 bids. The tender was officially concluded with no award on 19 May 2026 following no bidders being compliant (UK12: Procurement termination notice Notice identifier2026/S 000-045745).

Read the full description (2,760 more characters)

It was therefore not possible to award a contract in these circumstances. In particular it has been noted that the problems with all the bids were such that they:

o materially breached the procedural requirements set out in the tender notice and associated tender documents (in relation to that, officers noted that the Procurement Act S43 provides that a breach is material if it is considered that ignoring it would put the tender at an unfair advantage; and were of the view that ignoring the breaches would indeed put the relevant tender at an unfair advantage); and

o did not satisfy the requirements and award criteria when assessed by reference to the assessment methodology and the relative importance of the criteria set out in the tender process.

As the Council has carried out a competitive tendering procedure and received no suitable tenders in response to that tender process, it is permitted to award a contract directly to a supplier (that is not an excluded supplier) pursuant to section 43 of the Act where it considers that an award following a competitive tendering procedure is not possible.

Given that no compliant bids were received in response to the Tender Notice, the Council is satisfied that an award following a competitive tendering procedure under section 19 is not possible in the circumstances and the Council now intends to award a contract directly to Eleanor Nursing and Social Care Limited.

The council has carried out checks to ensure the chosen supplier is not an excluded supplier within the meaning of the Act.

As part of its decision to make a direct award under section 43, the possibility of carrying out a further tendering procedure has been considered. The Council is satisfied that time constraints would make it highly challenging to maintain the continuity of service if the Council retendered and there is also a high probability of attracting an identical outcome with no suitable tenders which would leave the Council with no operator when the current contract expires.

Due to the urgency, it was decided to engage a small number of providers on a proportionate basis to test value for money, delivery approach, and flexibility, without running a full procurement. Selection was based on relevant experience, capability, ability to mobilise quickly and partnership working. Length of contract is for 3 years at the same annual value as per the competitive tender. That approach was followed due to importance of the service, the wider system pressures, time constraints to establish a new service considering the property / site implications, and ensuring there are no breaks in this essential service provision.

Four providers were engaged part of this process and a provider was selected following this selection.

The lotProcurement structure

single lot · no lot value published
Lot #1Lot 1AwardedSMEVCSE
Eligibility: SME eligibleVCSE eligibleDelivery: London
85000000 Health and social work services

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award — no call for competition
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Sept 2026, 10:10 BST
Last source update
16 Sept 2026, 10:10 BST
Latest notice
Contract award notice (UK6)
Delivery area
London (UKI51)
Official registry OCID
ocds-h6vhtk-06faa2
Why no open competition
Switching Direct Award
Published justification
A competitive procurement process was launched on 31st March 2026 for a 5 plus 2 years contract (UK4: Tender notice Notice identifier2026/S 000-0395) and closed on 7 May 2026 receiving 9 bids. The tender was officially concluded with no award on 19 May 2026 following no bidders being compliant (UK12: Procurement termination notice Notice identifier2026/S 000-045745). It was therefore not possible to award a more…contract in these circumstances. In particular it has been noted that the problems with all the bids were such that they: o materially breached the procedural requirements set out in the tender notice and associated tender documents (in relation to that, officers noted that the Procurement Act s43 provides that a breach is material if it is considered that ignoring it would put the tender at an unfair advantage; and were of the view that ignoring the breaches would indeed put the relevant tender at an unfair advantage); and o did not satisfy the requirements and award criteria when assessed by reference to the assessment methodology and the relative importance of the criteria set out in the tender process. As the Council has carried out a competitive tendering procedure and received no suitable tenders in response to that tender process, it is permitted to award a contract directly to a supplier (that is not an excluded supplier) pursuant to section 43 of the Act where it considers that an award following a competitive tendering procedure is not possible. Given that no compliant bids were received in response to the Tender Notice, the Council is satisfied that an award following a competitive tendering procedure under section 19 is not possible in the circumstances and the Council now intends to award a contract directly to award to Eleanor Nursing and Social Care Limited. The council has carried out checks to ensure the chosen supplier is not an excluded supplier within the meaning of the Act. As part of its decision to make a direct award under section 43, the possibility of carrying out a further tendering procedure has been considered. The Council is satisfied that time constraints would make it highly challenging to maintain the continuity of service if the Council retendered and there is also a high probability of attracting an identical outcome with no suitable tenders which would leave the Council with no operator when the current contract expires. Due to the urgency, it was decided to engage a small number of providers on a proportionate basis to test value for money, delivery approach, and flexibility, without running a full procurement. Selection was based on relevant experience, capability, ability to mobilise quickly and partnership working. Length of contract is for 3 years at the same annual value as per the competitive tender. That approach was followed due to importance of the service, the wider system pressures, time constraints to establish a new service considering the property / site implications, and ensuring there are no breaks in this essential service provision. Four providers were engaged part of this process and Eleanor Care was selected following this selection. The contract that the Council proposes to enter into has been published on the Council's webpage: https://committees.royalgreenwich.gov.uk/mgIssueHistoryHome.aspx?IId=7756&PlanId=168&RPID=0
Review and risk notes
Risks
Please note that a UK2 Preliminary market engagement notice was published on 24 March 2026 and a UK 4 Tender Notice was published on 29 April 2026 for this procurement with a Procurement identifier (OCID): ocds-h6vhtk-05e88e. Due to technical issues we were unable to link this notice to this UK5 Transparency Notice.

How it was run

Submission deadline

Timeline

2 published dates · Europe/London
  1. Notice published4 days ago
    16 Sept 2026, 10:10 BST
  2. Standstill endsin 5 days
    25 Sept 2026, 23:59 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1some still in standstill
Awarded value £7,080,0001 award exc. VAT
Awarded toValueDateStatus
ELEANOR NURSING AND SOCIAL CARE LIMITED1 Apr 2027 — 31 Mar 2030£7,080,00020 Aug 2026standstill to 25 Sept 2026Standstill

Notice history

3 events · 2 releases on Find a Tender · since 16 Sept 2026
  1. Contract signature expected
    30 Sept 2026, 23:59 BSTscheduled
  2. Contract award notice published
    16 Sept 2026, 10:10 BSTUK6
  3. Transparency notice published
    16 Sept 2026, 08:27 BSTUK5

Contracting authority & participating public bodies

Royal Borough of Greenwich

Contracting authorityPublic authority - sub-central government GB-PPON: PXBB-6689-HZVL The Woolwich Centre, 35 Wellington Street, London, London, SE18 6HQ [email protected]
View buyer profile →

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Conflict of interest declarationtenderConflict of interest declarationNot published

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender