Find a TenderPlanned procurementPreliminary market engagement notice
Published 31 Dec 2025, 12:33 GMT

Official UK procurement notice

HMCTS Remote Participation programme

Authority: Ministry of Justice (Central government)

ServicesAbove thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Planned pipeline value£35,000,000pipeline notice, not a live tender
Tender notice expected 23 Aug 2026from the planned procurement notice
Contract term 5 yrsends 3 Apr 2034 · starts 1 Apr 2029

What is being bought

Published requirement description

The required goods, services or works, including the amount and how they must be supplied

His Majesty’s Courts and Tribunals Service (HMCTS) is undertaking discovery to:

  • understand what solutions, services and innovations are available to support participation in hearings via video; and
  • explore how existing or emerging market solutions might address remote participation challenges.

HMCTS invites interested suppliers to attend a webinar on 21 January 2026.

HMCTS will set out user needs, potential future capabilities, and challenges the programme is looking to address. Programme objectives, problem statements and real-world examples that illustrate the challenges users and staff face today will all be presented.

Registered suppliers will be invited to submit expressions of interest in taking part in one-to-one interviews with HMCTS during February 2026, by responding to a questionnaire. Please see ‘Engagement’ section below for more details.

This preliminary market engagement will inform HMCTS’ future procurement strategy. At this stage, no decisions have been taken on any future invitations to tender (ITT), and HMCTS may or may not conduct related ITTs in the future. Values and contract/procurement dates within this notice are rough estimates only and do not indicate any formal assumptions.

CPV: Video conferencing software development services

The lotProcurement structure

single lot · no lot value published
Lot #1Planned 5 yrsSME
Contract period: 1 Apr 2029 – 3 Apr 2034 (5 yrs)
Delivery: UKEligibility: SME eligible

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How Ministry of Justice buys Programming services of packaged software products (CPV 7221), and who usually turns up

Ministry of Justice’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Programming services of packaged software products (CPV 7221) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerMinistry of Justice · division 72
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 5 of 10 known-size awards · market: CPV 7221 · UK-wide, n=368
50%39%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 2 of 2 known-location awards · market: CPV 7221 · UK-wide, n=222
2 of 236%

Most of this buyer’s recorded winners were registered in the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: no decision dates published · market: CPV 7221 · UK-wide, n=61
—49 days

Half of these awards have an award date within 49 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 3 of 16 procurements with awards had no recorded rival · market: CPV 7221 · UK-wide, n=569
19%65%

Missing bid counts may hide more single-bid awards. This share is a minimum.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer44 lots with bid counts · all categories
7% had one bid
The market81 lots with bid counts · CPV 7221 · UK-wide
4% had one bid
Buyer / market · select a colour for counts
1 bid7% / 4%
Buyer: 3 of 44 lots with published bid counts. Market: 3 of 81 lots with published bid counts.
2–357% / 33%
Buyer: 25 of 44 lots with published bid counts. Market: 27 of 81 lots with published bid counts.
4–623% / 33%
Buyer: 10 of 44 lots with published bid counts. Market: 27 of 81 lots with published bid counts.
7+14% / 30%
Buyer: 6 of 44 lots with published bid counts. Market: 24 of 81 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer27 lots with estimate and award · all categories
56% below estimate
The market57 lots with estimate and award · CPV 7221 · UK-wide
47% below estimate
Buyer / market · select a colour for counts
Below estimate56% / 47%
Buyer: 15 of 27 lots with an estimate and award. Market: 27 of 57 lots with an estimate and award.
Within ±2%30% / 33%
Buyer: 8 of 27 lots with an estimate and award. Market: 19 of 57 lots with an estimate and award.
Above estimate15% / 19%
Buyer: 4 of 27 lots with an estimate and award. Market: 11 of 57 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 722160 monthsSME suitablePublished estimate£35m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 81 past lots.

A forecast, not a list of bidders.

—No model forecast yet4% chance of a single bid
Past bids on 81 similar lots
1 bid4%
3 of 81 similar past lots received 1 bid (4%).
2–333%
27 of 81 similar past lots received 2–3 (33%).
4–633%
27 of 81 similar past lots received 4–6 (33%).
7+30%
24 of 81 similar past lots received 7+ (30%).
Comparable past lots usually drew 5 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—No model forecast yet
No comparable awards on record for this lot’s category yet. The published estimate is £35m, and the forecast stays empty until the market has a record to read.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
31 Dec 2025, 12:33 GMT
Last source update
12 Jan 2026, 10:08 GMT
Authority reference
PQQ 548
FTS notice number
2026/S 000-002135
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Video conferencing software development services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05fe89 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

31 Dec 2025 → 1 Apr 2029 · 5 dates
  1. Planning notice published298 days ago
    31 Dec 2025, 12:33 GMT
  2. Latest notice published286 days ago
    12 Jan 2026, 10:08 GMT
  3. Market engagement277 days ago
    20 Jan 2026, 23:59 GMT

    HMCTS is grateful to TechUK and its members for their support for this preliminary market engagement. Registration is open to all interested suppliers, regardless of TechUK membership. The ‘engagement deadline’ above is the deadline for registering for the webinar.

    Registration

    Please register at: www.techuk.org/what-we-deliver/even… ↗

    Webinar

    21 January, 1pm to 4pm

    Presentation and Q&A

    Expression of interest questionnaire

    Suppliers registered for the event will be invited to submit expressions of interest for taking part in one-to-one interviews with HMCTS during February 2026, by responding to a questionnaire.

    The questionnaire will be available online via the Ministry of Justice e-sourcing portal at ministryofjusticecommercial.ukp.app.jaggaer.com ↗

    Participants will need to register for an account on the e-sourcing portal, if they do not have an account already. This is separate from the registration for the webinar. Once registered on the e-sourcing portal, suppliers will be able to register for event PQQ_548

    The questionnaire will be live on the e-sourcing portal on the day of the webinar.

    Participation is encouraged from all prospective suppliers of video services for remote participation in hearings. This includes (without limitation) vendors, licensors, service providers specialised in video-conferencing and unified communications services, including small and medium-sized enterprises.

    Warnings and disclaimers:

    This notice is for information only.

    The information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement and the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and HMCTS reserves the right at its absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges HMCTS or the Ministry of Justice to commence any competitive tender process. The Authority is not and shall not be liable for any costs incurred by those expressing an interest in participating in this preliminary market engagement exercise.

  4. Tender notice expected62 days ago
    23 Aug 2026, 23:59 BST
  5. Today
    25 Oct 2026
  6. Contract starts
    1 Apr 2029, 00:00 BST

Notice history

2 events · 2 releases on Find a Tender · since 31 Dec 2025
  1. Preliminary market engagement notice published
    31 Dec 2025, 12:33 GMT
    UK2
  2. Preliminary market engagement notice published
    12 Jan 2026, 10:08 GMT
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Ministry of Justice

Contracting authorityPublic authority - central government GB-PPON: PDNN-2773-HVYN 102 Petty France, London, London, SW1H 9AJContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure