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planningFind a Tender · planning Update

HMCTS Remote Participation programme

Buyer: Ministry of Justice →

BuyerMinistry of Justice
Statusplanning
DeadlineNot published
Value£35,000,000
Published12 Jan 2026

What is being bought

The required goods, services or works, including the amount and how they must be supplied His Majesty’s Courts and Tribunals Service (HMCTS) is undertaking discovery to: - understand what solutions, services and innovations are available to support participation in hearings via video; and - explore how existing or emerging market solutions might address remote participation challenges. HMCTS invites interested suppliers to attend a webinar on 21 January 2026. HMCTS will set out user needs, potential future capabilities, and challenges the programme is looking to address. Programme objectives, problem statements and real-world examples that illustrate the challenges users and staff face today will all be presented. Registered suppliers will be invited to submit expressions of interest in taking part in one-to-one interviews with HMCTS during February 2026, by responding to a questionnaire. Please see ‘Engagement’ section below for more details. This preliminary market engagement will inform HMCTS’ future procurement strategy. At this stage, no decisions have been taken on any future invitations to tender (ITT), and HMCTS may or may not conduct related ITTs in the future. Values and contract/procurement dates within this notice are rough estimates only and do not indicate any formal assumptions.

Delivery location

UK, GB

Categories

Video conferencing software development services 72212515

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 1 Apr 2029 to 3 Apr 2034
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Video conferencing software development servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Video conferencing software development services (72212515); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 723,5501 median · 8 average (1,118 of 3,550 with a bid count)1.7 average (1,274 of 3,550 with named award suppliers)Not published
Same buyer7Not publishedNot publishedNot published
Delivery region: UK1,1031 median · 11.1 average (315 of 1,103 with a bid count)2.4 average (376 of 1,103 with named award suppliers)Not published
Similar published value (0.5×–2×)1322 median · 11 average (3 of 132 with a bid count)4 average (3 of 132 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
HMCTS is grateful to TechUK and its members for their support for this preliminary market engagement. Registration is open to all interested suppliers, regardless of TechUK membership. The ‘engagement deadline’ above is the deadline for registering for the webinar. Registration Please register at: https://www.techuk.org/what-we-deliver/events/hmcts-remote-participation-programme-video-conferencing-for-hearings-market-engagement.html Webinar 21 January, 1pm to 4pm Presentation and Q&A Expression of interest questionnaire Suppliers registered for the event will be invited to submit expressions of interest for taking part in one-to-one interviews with HMCTS during February 2026, by responding to a questionnaire. The questionnaire will be available online via the Ministry of Justice e-sourcing portal at https://ministryofjusticecommercial.ukp.app.jaggaer.com/ Participants will need to register for an account on the e-sourcing portal, if they do not have an account already. This is separate from the registration for the webinar. Once registered on the e-sourcing portal, suppliers will be able to register for event PQQ_548 The questionnaire will be live on the e-sourcing portal on the day of the webinar. Participation is encouraged from all prospective suppliers of video services for remote participation in hearings. This includes (without limitation) vendors, licensors, service providers specialised in video-conferencing and unified communications services, including small and medium-sized enterprises. Warnings and disclaimers: This notice is for information only. The information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement and the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and HMCTS reserves the right at its absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges HMCTS or the Ministry of Justice to commence any competitive tender process. The Authority is not and shall not be liable for any costs incurred by those expressing an interest in participating in this preliminary market engagement exercise.engagement20 Jan 2026scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05fe89
Latest release ID002135-2026
Latest release timestampMon Jan 12 2026 10:08:30 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£35,000,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
12 Jan 2026planningUpdate002135-2026
31 Dec 2025planning086561-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      }
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Complete JSON history (2 releases)
12 Jan 2026 · 002135-2026 · planningUpdate
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        "description": "HMCTS is grateful to TechUK and its members for their support for this preliminary market engagement. Registration is open to all interested suppliers, regardless of TechUK membership. The ‘engagement deadline’ above is the deadline for registering for the webinar.  \nRegistration \nPlease register at: https://www.techuk.org/what-we-deliver/events/hmcts-remote-participation-programme-video-conferencing-for-hearings-market-engagement.html \nWebinar \n21 January, 1pm to 4pm \nPresentation and Q&A \nExpression of interest questionnaire  \nSuppliers registered for the event will be invited to submit expressions of interest for taking part in one-to-one interviews with HMCTS during February 2026, by responding to a questionnaire.  \nThe questionnaire will be available online via the Ministry of Justice e-sourcing portal at https://ministryofjusticecommercial.ukp.app.jaggaer.com/  \nParticipants will need to register for an account on the e-sourcing portal, if they do not have an account already. This is separate from the registration for the webinar. Once registered on the e-sourcing portal, suppliers will be able to register for event PQQ_548 \nThe questionnaire will be live on the e-sourcing portal on the day of the webinar.  \nParticipation is encouraged from all prospective suppliers of video services for remote participation in hearings. This includes (without limitation) vendors, licensors, service providers specialised in video-conferencing and unified communications services, including small and medium-sized enterprises.\nWarnings and disclaimers: \nThis notice is for information only. \nThe information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement and the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and HMCTS reserves the right at its absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges HMCTS or the Ministry of Justice to commence any competitive tender process. The Authority is not and shall not be liable for any costs incurred by those expressing an interest in participating in this preliminary market engagement exercise."
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31 Dec 2025 · 086561-2025 · planning
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        "description": "HMCTS is grateful to TechUK and its members for their support for this preliminary market engagement. Registration is open to all interested suppliers, regardless of TechUK membership. The ‘engagement deadline’ above is the deadline for registering for the webinar.  \nRegistration \nPlease register at: https://www.techuk.org/what-we-deliver/events/hmcts-remote-participation-programme-video-conferencing-for-hearings-market-engagement.html \nWebinar \n21 January, 1pm to 4pm \nPresentation and Q&A \nExpression of interest questionnaire  \nSuppliers registered for the event will be invited to submit expressions of interest for taking part in one-to-one interviews with HMCTS during February 2026, by responding to a questionnaire.  \nThe questionnaire will be available online via the Ministry of Justice e-sourcing portal at https://ministryofjusticecommercial.ukp.app.jaggaer.com/  \nParticipants will need to register for an account on the e-sourcing portal, if they do not have an account already. This is separate from the registration for the webinar. Once registered on the e-sourcing portal, suppliers will be able to register for event PQQ_548 \nThe questionnaire will be live on the e-sourcing portal on the day of the webinar.  \nParticipation is encouraged from all prospective suppliers of video services for remote participation in hearings. This includes (without limitation) vendors, licensors, service providers specialised in video-conferencing and unified communications services, including small and medium-sized enterprises.\nWarnings and disclaimers: \nThis notice is for information only. \nThe information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement and the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and HMCTS reserves the right at its absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges HMCTS or the Ministry of Justice to commence any competitive tender process. The Authority is not and shall not be liable for any costs incurred by those expressing an interest in participating in this preliminary market engagement exercise."
      }
    ]
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}